Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Efficient friendly service with coffee and biscuits/muffins provided. Ready on time and car cleaned.
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Toon meer
Bedrijf heeft geantwoord
Hugely expensive repairs outside of the warranty apparently. Lack of spares available meaning the car was with them for far longer than planned. Car returned with a fault that wasn't there before. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
Auto Way, Ipswich Road, CO49HA, Colchester, Verenigd Koninkrijk
- 01206 598 209
4,5
Uitstekend
167 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service , very efficient & professional
Very efficient kept me informed on the progress of my service, plenty of complementary coffee & biscuits , & very friendly staff.
26 maart 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Trevor,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Very smooth and efficient
25 maart 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Mick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Quick & friendly staff
20 maart 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Would have expected to have car washed…
Would have expected to have car washed for this to be a top tier manufactured!!!
You can do better!!
19 maart 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Adrian,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Porsche Centre Colchester Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Andrew Maund dealer principle still…
Andrew Maund dealer principle still believes in delivering outstanding customer service, his team at Colchester need to review his standards to ensure they are customer centric. I’m hoping for great Porsche experiences with Colchester in the future.
13 maart 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Stratstone Brand Customer Services
Shocking service.
Porsche have had my car for just under a week for a service. I have received no updates, with me having to call them each time to get any news on the vehicle. No delivery date, no vehicle health check report, no payment link for works completed, nothing. All of this is on top of not having a courtesy car, leaving me unable to get to work or take my kids to after school clubs. The service has been shocking. I won't be using Porsche Colchester ever again.
12 februari 2026
Review zonder uitnodiging
Antwoord van Stratstone - Porsche Centre Colchester
Hi Adam,
Thanks for sharing your feedback on your experience with Porsche Centre Colchester. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Exemplary customer care
Exemplary customer care and efficient fault diagnostic and repair.
20 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
Good communication at all stages and…
Good communication at all stages and excellent service.
28 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Simeon,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Joe & Rebecca were fantastic from start…
Joe & Rebecca were fantastic from start to finish.
21 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
Thanks for sharing your recent experience!
It sounds like Joe and Rebecca have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Colchester Customer Services
Staff much more proactive than…
Staff much more proactive than previously experienced . Very courteous , polite , helpful .
8 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Karen,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Stratstone Brand Customer Services
Always fab service and pricing is fine
Always fab service and pricing is fine. Shame no loan cars for service work.
8 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts. We value every opportunity to improve.
Stratstone Brand Customer Services
Exceptional customer service
Heather and Mikayla looked after me from start to finish and went above and beyond to help me feel as special as the car I’m driving. Well done
12 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the dealership.
Have a lovely day!
Stratstone Brand Customer Services
would recommend this dealership
would recommend this dealership , Very organized and helpful.
14 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Exemplary experience at Colchester…
Exemplary experience at Colchester Porsche and dealing with Joe & Dan. Despite being the proud owner of an older Porsche I was shown the same care and attention given to the lucky owners of much newer, expensive models.
Already planning my next visit for the team here to look after my pride and joy!
23 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello, Rob
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Excellent
Attentive staff, great customer service. The facilities offered were great, such as coffee, snacks, lunch and transport into town. I felt very well looked after
15 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello Jazmine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fast resolution of potential problem
Quick resolution of potential amber signified problem,additional recall and warranty issue resolved in time for long journey.
8 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent service
Courteous and helpful staff and professional service.
Lunch was provided whilst I waited which enabled me to work whilst waiting.
17 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Great communications
Jo kept us posted throughout. Spare parts had to be ordered and fitted between service and MOT. Very good workmanship on the car too.
11 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Porsche Centre Colchester Customer Services
Great service, Joe
Joe provided a very smooth and streamlined experience. He handled my car trough a mandatory recall and trough the process he made me feel like I was one of their regular customers which is great to see. Thank you.
3 december 2025
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Colchester Customer Services
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