I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... Toon meer

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Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... Toon meer
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... Toon meer
Your staff in Bournemouth store are all lovely and very helpful. Unfortunately, I had to return both shirts as is often the case the fit was wrong. I am 42 chest 32 waist. Large was fine across my sho... Toon meer
Bedrijfsgegevens
Over Superdry - Bournemouth
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
Part Ground Floor, BH1 2AD, Bournemouth, Verenigd Koninkrijk
- 01202 310032
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The speed of delivery after my order
The speed of delivery after my order.
Very impressed.
Your staff in Bournemouth store are all…
Your staff in Bournemouth store are all lovely and very helpful. Unfortunately, I had to return both shirts as is often the case the fit was wrong. I am 42 chest 32 waist. Large was fine across my shoulders way too big around my waist and medium fine around my waist far too tight across my shoulders. Shame nice looking shirts just made for barrel shaped people not V shaped,
Excellent service in store
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assisted with a refund and reordering next size up.
My favorite branch
I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bournemouth store are incredibly helpful and represent the brand perfectly. They deserve a trophy for their excellent service. Five stars is not enough for this team!
Staff were very friendly but the…
Staff were very friendly but the sunglasses I received appeared to a show pair as the lenses were very smudged and marked up.
My recent experience was very good but ….,
My recent experience was very good when we eventually found someone to serve us .
Failed to deliver and respond to my enquiry
I placed an order online for 2 identical items (except for colour) before Christmas. I don't have a customer account so I checked out as a guest.
For some reason the order was split with one item going to the Bournemouth store as requested and the other being "delivered" Evri made several attempts to deliver the 2nd item before and after Christmas before returning it. I made numerous attempts to track down the order first with Evri and then with Superdry but only got AI answers I finally managed to get a website link for customer services 23/12/25 and I'm still waiting for a response. I believe my 2nd item had a delivery address for the Bournemouth store I even went in there and queried it with the staff who were unable to help. I still haven't received a response or a refund for the undelivered item. All in all a BAD expwerience
Very good when returning wrong size and…
Very good when returning wrong size and replaced in time for Xmas and refund straight away great service
Good vibes
Lovely shop stacked with gorgeous clothing, friendly team and great music!
Seek and you will find and sellThe sales person was extremely helpful…
The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, which he found as part of a display. Excellent customer service
Quick and efficient service.
The staff
The staff were so helpful and explained the situation without being patronizing, this was greatly appreciated.
Went into the Bournemouth branch and…
Went into the Bournemouth branch and was greeted by a member of staff asking could he help me. He was very polite and not pushy at all. A great selection and at last 2xxl. So had a mooch around and bought some clothing. Very nice experience and another pleasant staff member rang up my order and packed it very neatly for me.
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