Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It's really difficult because I genuinely love super dry, however I was very disappointed to find that your store in Cardiff does not stock jeans over a 36 inch waist and when I asked was told that's... Toon meer
Bedrijf heeft geantwoord
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... Toon meer
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... Toon meer
Bedrijfsgegevens
Over Superdry - Cardiff
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, Verenigd Koninkrijk
- 02920 230126
4,7
Uitstekend
277 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Excellent store staff.
The lady in the store was really helpful. She arranged home delivery as item in my size wasn't available in store.
Items arrived within a few days. They look great.
24 augustus 2023
I am so happy with quality of product
The staff members are so polite and I enjoyed shopping in the store. I am so happy for the quality of their products.
20 augustus 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Superdry - Cardiff
Hi Nicola,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Antwoord van Superdry - Cardiff
Hi Andrew,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Prompt delivery and excellent service…
Prompt delivery and excellent service in store returning an item no hassle
26 juli 2023
Antwoord van Superdry - Cardiff
Hi, we will let the store know. We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Helpful staff
I chose click and collect because delivery was free. When I entered the store I asked a member of staff where the click and collect was. He immediately said he could help me. He quickly went and found the order and provided me a bag for my items. Friendly and helpful. Thank you.
9 juni 2023
Antwoord van Superdry - Cardiff
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Always a great service
Always a great service. Polite & knowledgeable staff. Always go the extra mile
9 juni 2023
Antwoord van Superdry - Cardiff
Hi Maria,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Excellent service and friendly staff.
4 juni 2023
Antwoord van Superdry - Cardiff
Hi Richard,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
The staff in Cardiff store is super…
The staff in Cardiff store is super nice and helpful, 5 out of 5
19 mei 2023
Antwoord van Superdry - Cardiff
Hi Daria,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful
19 mei 2023
Antwoord van Superdry - Cardiff
Hi Olwyn,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Rapid delivery to the St David's store…
Rapid delivery to the St David's store Cardiff. Very helpful, friendly and respectful staff. Niko in particular was very helpful. Such good etiquette in customer service is rare these days. Keep up the good work
17 maart 2023
The staff in the Cardiff store are a…
The staff in the Cardiff store are a credit to the company.
21 maart 2023
Quick response and on time.
26 februari 2023
Exchange
The guy on the till was very pleasant and polite. He exchange by black zipper and explained how my refund would work as I brought my zipper online and exchanged it in my local store. He was very helpful. Thank you
3 maart 2023
Superb service
Superb service - the sales lady went over and beyond to give me what I wanted. She gets 10 brownie marks,
19 februari 2023
Great service!
Everything arrived promptly, items fitted well and to size. I took two things back to a store and the staff were very helpful (Cardiff 👍 ) and the money was back in my account the same day. Great service.
23 februari 2023
The staff was really nice and helpful.
20 februari 2023
The staff at the Cardiff store were…
The staff at the Cardiff store were both great I returned a coat and they were very professional my transaction went through smoothly
14 februari 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.