Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Toon meer

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The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Toon meer
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Toon meer
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Toon meer
Bedrijfsgegevens
Over Superdry - Edinburgh
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
14/22, Princes Mall, EH1 1BQ, Edinburgh, Verenigd Koninkrijk
- 01315 583328
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The assistant was very helpful he found…
The assistant was very helpful he found my correct size & helped me decide which coat to buy. It was like having a personal shopper. Fabulous shopping experience
Friendly and very helpful staff
Friendly and very helpful staff. Please do not ever replace this for machines.
Helpful staff
The assistant in Edinburgh store was very helpful as I could not find what I was looking for.
A good retail experience.
Fantastic range of goods ,well displayed and very friendly and helpful staff
Just bought a long puffer jacket from…
Just bought a long puffer jacket from Superdry to keep me warm in winter. Amazing stuff! Very light and warm. Not the cheapest but I think it’s worth the price. Just got 2 sizes bigger so can wear a jumper underneath and still have some space. The shop is a bit overcrowded with stuff but the staff friendly and helpful.
Really easy to return a jacket!!!
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I like the perfect quality
I like the perfect quality, the item is so comfortable as well.

Antwoord van Superdry - Edinburgh
Amazing customer service
Had two different employees help me with an order I needed to return and repurchase online and they were so attentive as if I was the only person in the room!
Product quality very good
Product quality very good. Staff were very helpful and professional.
Great quality and great value !
Jacob Henley Jumper…
I ordered a jumper in the Edinburgh branch, on delivery I found my size choice was too small. I returned it to the shop, the staff were excellent there was no fuss on the return and they were able to reorder a more suitable size, thoroughly professional and delivery of the replacement jumper was prompt, great service all round.
Love superdry wallet
Love superdry wallet. I bought it for my step son and he loves it
Quick service to pick up my online order
Excellent service both on in store…
Excellent service both on in store purchases and a home delivery.
Quick with good updates on the deliveries.

Antwoord van Superdry - Edinburgh
Quality down
Really good quality jacket ideal for chilly spring/autumn conditions. The look and feel is great - has a lovely Patagonia/TNF look with a classy matt sheen.
Great staff and store manager at the St. James Court Shopping Centre outlet.
Bought a jacket and it was on sale
Bought a jacket and it was on sale. Been looking for a long one and exactly what i wanted

Antwoord van Superdry - Edinburgh
Been a while since I've shopped
It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.
As I ordered online it was disappointing to get delivery and not everything fit properly.
As for quality, it's the same as always. Good to high quality.
Sometimes I feel the stitching could be better. Lots of loose threads, which you don't expect for the premium price.
Would that stop me buying from Superdry. No! I like the selection of shirts and t-shirts and jackets. Trainers not for me and wish you had boot cut jeans for men.
I also used to be a massive fan of your leather shoulder bag range. Which you had in every colour. Not sure why you stopped making them. I had a collection of 12 of them.
I always enjoy shopping at Superdry. Picking a t-shirt is like being able to pick the colour from a paint chart, so many to choose from and match to things.
Thank You
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