This is the only time i wont use superdry again. The coat i ordered was far to big for me, i thought the size would have been perfect, it was, nt. I tried for hours to get information for returning ab... Toon meer
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Outstanding service Having recently bought a Superdry jacket on line, I was having difficulty with the zipper As I was in Truro today I took it into the Superdry store and was immediately offere... Toon meer
Great service from in store at Truro, served by a young man, didn't catch his name, but so very helpful in ordering my jacket for home delivery. Many thanks
Easy on-line purchase and pick up in store. Could have return it there and then with no hassles, but didn't need to. Great quality hoodie, SuperDry clothes are always well made, great price in the sal... Toon meer
Bedrijfsgegevens
Over Superdry - Truro
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
10 Pydar Street, TR1 2AY, Truro, Verenigd Koninkrijk
- 01872 263531
4,0
Goed
38 reviews
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This is the only time purchase.
This is the only time i wont use superdry again. The coat i ordered was far to big for me, i thought the size would have been perfect, it was, nt. I tried for hours to get information for returning absolutely no joy whatsoever. My daughter spent hours also, but could only manage a store return not in our county of Cornwall, but Devon miles and miles away 1 and a half hours car journey to be precise. I looked up on so many sites all i got was a very unhappy customers phone details for Superdry which was abroad, so i expect i will have charges on my phone for that. Why can you not just put return labels inside your parcels? not to difficult a deal. The puffer coat looked okay, i cannot wear it because it was so big, im stuck with Superdry shame on you for not including return labels, I won't be buying you products ever again. You have no stores in Cornwall at all, perhaps you need to update this. I bought on line, did nt occur to me there would be any issues with a simple return.
18 januari 2025
Great service from in store at Truro
Great service from in store at Truro, served by a young man, didn't catch his name, but so very helpful in ordering my jacket for home delivery.
Many thanks
12 januari 2024
Efficient and delivered as promised to…
Efficient and delivered as promised to store on time.
26 december 2023
Great service
Great service, ordered online to be delivered to store. Arrived quickly and collection was very easy
26 december 2023
Super funky and super functional…
Super funky and super functional clothing! (I work in the great outdoors plus have a pooch - so it’s essential my clothing works for me). Well done!
18 december 2023
Superdry shopping
Really helpful assistant to find the tee shirts I wanted and made me aware of the offer on them. Thanks.
11 december 2023
Great Great customer service and very helpful
Great customer service and very helpful
24 november 2023
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Best clothes shop in Cornwall.
Very friendly and obliging staff who allowed us to bring our new puppy inside with us while we shopped. The store is always nice and tidy and they carry a huge variety of garments.
We’ll be back😎
29 oktober 2023
Antwoord van Superdry - Truro
Hi,We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback. If you loved your new purchase, don't forget to leave a product review as well!
Hugs to your puppy!
Kind regards, Superdry Care
Easy on-line purchase and pick up in…
Easy on-line purchase and pick up in store. Could have return it there and then with no hassles, but didn't need to. Great quality hoodie, SuperDry clothes are always well made, great price in the sale.
2 augustus 2023
Good quality product arrived promptly.
I ordered in store. I was kept regularly up to date, and the item arrived very quickly. Excellent quality t-shirt. Excellent customer service in store too!
29 juli 2023
Staff were helpful
15 juli 2023
Quick delivery great price
11 maart 2023
Still haven’t received my order!
2 maart 2023
Outstanding service
Outstanding service
Having recently bought a Superdry jacket on line, I was having difficulty with the zipper
As I was in Truro today I took it into the Superdry store and was immediately offered an exchange even though I didn’t have a receipt
The customer service was outstanding and I was truly impressed
Thank you to Oliver who served me today, your service was faultless
23 februari 2023
Review zonder uitnodiging
Genuine very lovely people
Your staff make you feel welcomed very very very nice people and genuine as well
18 februari 2023
Review zonder uitnodiging
Great quality product and service!
9 december 2022
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