Surterra Wellness Reviews 

I only go here for Vapes , edibles , once in a blue moon weed . Only reason not giving it 5 stars is pre rolls suck i don't like the brand of paper they use Jungle Boys is nice you don't feel like you got smokers taste afterwards. Please change paper brands .

I had my usual excellent, courteous, friendly and knowledgeable experience today at the North Port store. Long time friend and budtender Mahnon set my order up and facilitated my medicine purchase. Thanks to the entire team there, all have been great.
Your products are top notch too with reasonable pricing.
No April Fools nonsense either! lol!

It was my first time using Surterra the greeting was Awesome the workers were very knowledgeable of the products it was some of the best service I've had definitely would recommend and definitely going back

I just purchased a few vape items and one of the vape pens would not work right out of the package despite charging.

Products and prices are great,staff also but I leave town for a few months and all my points disappeared, over 800! I earned them and they shouldn't be taken away! Not very happy with this policy!

Caesar and the staff at Surterra at the Delray location are great. Always helpful, friendly, and the service is super quick and efficient.

Ceaser did a great job in this workshop!

Cesar was amazing!
Very informative!

My first time at the green dragon was an amazing experience. Elizabeth helped me so much. I am so grateful to Elizabeth from Brooksville at surterra

Great vibe & cool people. AYDEN is amazing. always goes out of his way to help with recommendations or anything I have needed. He is always smiling and welcoming.

This visit was my second and maybe my last!The first visit the middle aged lady associate was personable and informative,plus told me about any and all benefits since im on SSI Disability and SNAP as im a retired state employee even though I don't look as old as I am I appreciated being treated like a human BUT the young lady who took my order the seconfld visit was cold,couldn't tell me anything other than the sale prices of what I was trying to order,and never mentioned anything about what if any other benefits I qualified for since being on SNAP ect and even then she had this attitude like a "WOKE" entitled brat which I'm too old to deal with that and it's too bad,I thought they had the best concentrates too...

Old edibles and they will only replace if you have any allotment left, meaning they take from u to give to you

Even though their product was bad/stale/old, they gave no incentive to come back

Customer service lol she was the worse no care for the patient

Typical drug dealer feeling from this company and not a caring patient clinic

I attended a HR long product information on edibles. I found it to be informative and Fun. Thank you Jesse!

This was my second time visiting. Ian was very knowledgeable and helpful. I will definitely be back.

Terrible. Employees are super rude.
I will not go back to this place.
I wouldn’t recommend anyone to visit this place.

Surterra is not interested in helping you but rather taking your money. The Pensacola FL location has horrible customer service..and exceptional customer service starts with management. Just because a person applies for an open management position doesn’t mean they make a good manager. Finding the right dosage, strain is not universal for everyone & for every dispensary. I purchased several vapes that were the same. I attempted to exchange unopened, unused vapes in individually vacuumed sealed packages with the receipt for vapes that would better treat my medical needs. I was told I could not exchange. Other dispensaries were willing to provide exceptional customer service that helped assist with the medical needs of the customer. I pray this company doesn’t thrive as well as others bc the lack of care, concern, compassion, and genuine desire to help customers is deficient.

Everybody is always very helpful especially Dawn who waited on me today. They answer all my questions in a professional manner.

Great class learning about Surterra products. My second class here. Will definitely come to all classes.

The young lady behind the counter was so helpful. Great people skills. Thank you Kiara! I wish they could accept tips. Hey Surterra let us tip your people! They deserve it. Orange City.

The first time I came in, Ty was really helpful and friendly. She help me pick out some flower and introduce me to bubble hash.

This time, I asked some questions about flower, and the girl at the desk just shoved the staple together, photocopied menu at me, refused to answer any questions, and literally said “it’s all on the menu, read it and tell me what you want. “

I am now on my way to the Cannabist in university, where they are always helpful and friendly.