Sweetlandlondon Reviews 

131
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

The product which I ordered was baklava. It arrived in a very smart square tin with five or six different shapes pastry was crisp and light and fluffy and the filling was delicious and excellent produ... Toon meer

Beoordeeld met 1 van de 5 sterren

Thats award winning baklava wasn't award winning at all i bought it as a gift for my mum who loves baklava and it was one of the worst ones we ever had pastry was hard and pistachios which are normall... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered this for my daughter’s 40th birthday. The baklava looks super yummy and I’m sure she will love it! Package arrived as stated and in perfect condition. Really delighted with the box and bow;... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been having these Sweets since I was a child and they’ve been a core memory since. The taste is sensational and nothing like I’ve had before. I’ve been gifted their sweets when I was postpartum a... Toon meer

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4,4

Uitstekend

TrustScore 4.5 uit 5

131 reviews

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4,4

Alle reviews

(131)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Phenomenal!

Everything was incredible and absolutely delicious. I’ve had the Turkish delight before and that was as good as ever. I tried the regular baklava and the taste and texture were out of this world. Will be ordering again! The mamoul was such a lovely treat. Never had it before and felt very lucky to be able to have some. Highly recommend all the products!

26 december 2025
Beoordeeld met 5 van de 5 sterren

Amazing

I've ordered from sweetland quite a few times now and every time its tasted amazing and very visually pleasing too. I used to go to green valley to get my arabic sweets but ive moved away from London, I found found sweetland and they deliver!!

2 november 2025
Beoordeeld met 2 van de 5 sterren

There should be more ghee in the dough

There should be more ghee in the dough, so the flavour of the ghee is more pronounced.

Also, the flavour of the rose water ( ماء الزهر) is so much

29 oktober 2025
Logo Sweetlandlondon

Antwoord van Sweetlandlondon

Thank you for sharing your feedback.
We understand you'd prefer a more pronounced ghee flavour in the dough. Our recipe aims to balance the richness of ghee with the delicate flavours of the filling, but we know traditional preferences can vary from family to family. We're always reviewing our recipes and your input is valuable.
The balance of ماء الزهر is so important to get right - it should enhance, not dominate. This is helpful feedback for our bakers as we work to perfect each and every batch.
Many thanks again.

Beoordeeld met 5 van de 5 sterren

Our go to place for fresh delicious…

Our go to place for fresh delicious baklava. Both the vegan and non vegan go down a treat with family and friends. Would highly recommend Sweetland London.

21 oktober 2025
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Antwoord van Sweetlandlondon

Thank you your lovely feedback! All the best from us at Sweetland.

Beoordeeld met 5 van de 5 sterren

From ordering to delivery the service…

From ordering to delivery the service was great.
The boxes can beautifully packed and in pristine condition.
Thank you

16 oktober 2025
Logo Sweetlandlondon

Antwoord van Sweetlandlondon

Thank you your feedback! It is great to hear that you received your order in time and nicely packed. All the best from us at Sweetland.

Beoordeeld met 5 van de 5 sterren

Excellent Lebanese sweets

Excellent Lebanese sweets. Just like home. Great company, sweets arrived really quickly and in perfect condition.

30 september 2025
Logo Sweetlandlondon

Antwoord van Sweetlandlondon

Thank you! Wonderful to hear that you enjoyed the sweets.

Beoordeeld met 1 van de 5 sterren

A Disappointed Customer

We live in Cardiff and for the last 20 plus years we always bought our baklava and other sweets from Sweetland in London. We mainly order baklava etc online and occasionally when we visit London, we would visit the bakery and shop in person. We always thought highly of all their products especially the baklavas and in the past, we ordered online for my son’s wedding, birthdays, gifts, etc. Few weeks ago, we ordered bourma pistachio, pistachio baklava and baklava selection for a party, we were very disappointed with the quality of the bourma which was overbaked and had pistachio shell bits in the filling. Furthermore, we paid for premium selections and what we received was bit sizes for all the orders. I have given one start only because the product arrived in time as promised – shame that after all these years we now have to look for an alternative bakery.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Sweetlandlondon

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience with your recent order. Could you please provide your order number so we can review what went wrong and work on a resolution?
Please reply to: info@sweetlandlondon.com

Beoordeeld met 4 van de 5 sterren

I am dissatisfied with part of my…

I am dissatisfied with part of my order. While the Pistachio Maamoul Mad and the Date Maamoul were delicious and enjoyed by my guests, the Balouria was unacceptable. It was dry, hard, and tasted very old, which led my guests to find it unpleasant and not eat it.

I feel it is unfair to pay £20.95 for 650g of a product that ended up being thrown away.

I hope the shop can provide an explanation for this issue!

10 augustus 2025
Logo Sweetlandlondon

Antwoord van Sweetlandlondon

Thank you for your feedback regarding your recent order. We're delighted to hear that you and your guests enjoyed the Pistachio Maamoul Mad and Date Maamoul, and we we would loke to apologise for the Balouria.
We understand your frustration; we will be refunding the Balouria portion of your order.
Thank you for bringing this to our attention and for giving us the opportunity to make it right.
Best regards, Sweetland London Customer Service Team

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