The shipping company you work with charged me a very high fee to release the package from customs. This fee was not part of the customs duties or any additional customs charges, but was solely a “... Toon meer
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Lees wat reviewers zeggen
We organised a charity swimming event (Kessock Ferry Swim) and ordered 120 swim caps from Swimpath. Our order was handled by Joe who looked after us from start to finish - great design facility, sent... Toon meer
Swimpath will always go above and beyond to ensure that you receive the absolute best service. They are super knowledgeable about many product ranges whether they stock them or not. I have used them f... Toon meer
The pricing on the item I bought was very clear. My order was processed quickly and delivery was effected sooner than expected. Overall, it was a trouble-free process, exactly as you would like every... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Buy swimwear, training aids and accessories from the biggest and best brands from the world of swimming such as Speedo, Arena, Funkita, Nike and our own in-house brand Jowe! So come and check out SwimPath today!
Contactgegevens
4 Ryves Vale, Tickenham, BS21 6FZ, Clevedon, Verenigd Koninkrijk
- 01275 741170
- info@swimpath.co.uk
- www.swimpath.co.uk
3,9
Goed
530 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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My order was dealt with very…
My order was dealt with very efficiently and I’m very pleased with my purchase of some training fins, they are good quality and affordable.
7 september 2021
Fast delivery and simple purchase
3 september 2021
Great swimming costumes and service
My daughter loves the women’s JOWE swimwear, it fits well and looks great. We now have five of these costumes. Always really helpful with any queries and quickly refunded one that I sent back which was too small.
1 september 2021
Poor Customer service
Would have given a 0 if it was available. I called to query an order and spoke to a man purporting to be the owner who was extremely rude. Product eventually was dispatched three weeks after it was ordered and coincidentally on the day I chased it up for a third time!
13 augustus 2021
Antwoord van SwimPath
Hi Jeff,
The Festival of Swimming merchandise was listed as a pre-order item under the relevant Regional Merchandise Page as they were all made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th) on the 26th of July meaning your items were scheduled for an August delivery. These were currently in production at that time and we were expecting to dispatch on time, with this being delivered on the 13th of August. During your call you had claimed that we had falsely advertised the product which wasn’t the case and we offered you a full refund at the time which you declined.
We are very sorry if it was unclear regarding the ordering process but we delivered the products as per our schedule on the website.
Please don't hesitate to get in touch if you have any further queries.
Kind regards,
The SwimPath Team
Great product and service
2 augustus 2021
Honestly Appalling Service
I ordered my item (a hoodie) from this website, was charged the £35 for it and am now a week later having still not received it when the website states that all packages will be shipped within 24 hours. Frankly this service is appalling and I would advise that you take your business elsewhere
2 augustus 2021
Antwoord van SwimPath
Hi Maximus,
The Festival of Swimming merchandise was listed as a pre-order item, as these are made to order and not held in stock for immediate dispatch.
Your order was placed after the first order window (ended July 18th), meaning your items are scheduled for an August delivery. These are currently in production and we are expecting to dispatch these next week.
If you would prefer to cancel your order, then please get in touch at info@swimpath.co.uk and we'd be happy to process this for you.
Apologies for any inconvenience,
Kind regards,
The SwimPath Team
I was worried about second class…
I was worried about second class delivery but it was quite quick and I got the swimsuit within a couple of days. As my child is growing so quickly these days, I have a feeling that I will have to order one size up soon again.
10 juli 2021
Excellent costumer service!
Excellent customer service! I bought a power skin for my daughter and I needed it asap. So I called to see if they had any in stock, which they didn’t, so they contacted the supplier to check when they it would arrive. They said they would have it by Friday and to my surprise it had already been delivered on Monday. I was really impressed and would definitely recommend for anyone!
8 juli 2021
Excellent value for money
Excellent value for money, service and delivery, will definitely use again.
6 juli 2021
Excellent service
Excellent service. Shipping was super fast & I am definitely shopping with Swim Path again
4 juli 2021
Happy Customer
Always happy with Swimpaths products.
Easy to order and Fast delivery.
Returns is straight forward if need to with no problem.
16 juni 2021
Birthday present
Ordered swimsuit for my granddaughter and delivered promptly on stated date.
12 juni 2021
Excellent service
4 juni 2021
Good service
There was a slight delay in receiving item. Apparently that was due to their supplier being late delivering. My item was then sent 1st class.
Did contact them when I realised there was a delay and they got straight back explaining problem. First time using them but will use again
16 mei 2021
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