Swinley Bike Hub Reviews 

Friendly staff, easy to rent a bike.

great and friendly service. Bike was excellent, thanks

Wow, brilliant adventure for me and my nine year old daughter. We went around the green trail to get used to the bike and then all the way around the blue trail which took us almost 2 hours. She managed it fine, with us only having to stop occasionally to rest or walk up a steep bit.

Great service, quality of bikes is superb, we really enjoyed it, friendly people who work there. Highly recommended

Friendly and helpful staff 😀

Arrived without a booking and despite being busy they managed to find us some bikes. They helped set them up and gave a very good walk through of how to use them properly and safely as well as directions on where to ride.

Great experience

From first getting in touch to the end of the session, everything was smooth and easy. We contacted them to understand the different options available, got clear advice, and booked an instructor without any hassle. Communication before the day was excellent, with clear information on what to bring and what to expect.
On the day itself, we had a fantastic time. The instructor was friendly, professional and made the whole experience enjoyable from start to finish. We genuinely felt we improved during the session and came away feeling it was money very well spent. Would highly recommend to anyone thinking of booking.

Easy to use & book. Friendly staff.

The staff you had working today should be considered and a credit to the firm , 100% helpful , my own bike broke down with in 10mins of riding , went back to the hub where a chap tried to solve the issue then had me going on a rental within 20mins , very well looked after , we use swinley nearly every weekend atm

Friendly staff and an absolutely amazing bike. A pleasure to ride and top quality and condition.

Super friendly staff. The online payment page didn’t work, but when I called they reassured me the booking had gone through. When we arrived to collect the bikes, the team was relaxed and welcoming. The bikes were great. I’ll definitely be back!

Relatively regular user of bikes (for my son). Easy to book, easy to pick up. What really gets the top star was more than happy to help me sort my (unrented) bike, which was in need of a service.

Shout out to the Warden's/ambulance crew who were on hand to help some unfortunate soul who clearly mistimed a jump..

I had a great time with my nephew out on the green and blue track, I haven’t ridden a bike like that in about 20 years. I would definitely be coming back again

Aidin was a really good coach - super with the kids and full of great advice

can’t recommend enough

Friendly helpful service. Excellent bike in perfect condition.

Really helpful staff, great hire bike, really fun blue trail (I've only been on a mountain bike half a dozen times). My 12 yo also enjoyed it. Great afternoon out!

Friendly staff, accomodating and quickly received our bike hire. Trail was fun, exciting and challenging! We tried green trail and blue, was not sure we would be able to complete our trail in time with the bike hire but managed.
It would have been useful if there was a marker either a third way or half way through the blue trail course to return to car park, felt a bit lost.

Perfect experience with my kids. Variety of trails was good for all of us.

Barbara was great with my daughter. She got her riding by the end of the session.