Without giving away too many details on the issue with my vehicle - Bought a vehicle 2 weeks ago Have been unable to drive the vehicle for 4 days The after sales team have not answered th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Collected my new geely today and absolutely love thank u too nikki and her team they are fantastic very quick service!
Bedrijf heeft geantwoord
Matt&Lloyd were very helpful, not pushy & left me to look over the car at my leisure. Then after, answering any questions I had. The hand over & paperwork was very quick & hassle free. Lloyd even... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
Ravens Way, NN3 9UD, Northampton, England, Verenigd Koninkrijk
- 01604773516
4,2
Goed
65 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a great experience at Geely…
I had a great experience at Geely Northampton. From the moment I arrived, the team were welcoming and really easy to talk to. They gave me plenty of time to look around and didn’t make me feel pressured at all, which I really appreciated.
The whole process was smooth and well organised, and everything was explained clearly. It made what can sometimes feel like a stressful experience actually really enjoyable.
Really pleased with the service and would definitely recommend to anyone looking for a new car.
20 maart 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Chrystalla, Thank you very much for your kind words and for taking the time to share your experience at Geely Northampton. We’re delighted to hear that our team made you feel welcome and that the process was smooth and enjoyable. It’s wonderful to know you felt no pressure and that everything was clearly explained. Your recommendation means a great deal to us, and we’re pleased you’re happy with the service you received. We wish you many happy miles in your new car!
Top service !
Top service !
Great people (Dan) selling great cars, couldn’t be happier.
Thanks to Dan and Matthew
For making the whole process so easy.
The EX5 is such a great car, couldn’t be happier.
25 maart 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Gary, Thank you ever so much for your wonderful 5-star review. We’re delighted to hear that Dan and Matthew provided such excellent service and made the process straightforward for you. It’s fantastic to know you’re so pleased with your EX5 – it truly is a brilliant car. Your kind words mean a great deal to the whole team here at Geely Northampton. We hope you continue to enjoy every journey in your new vehicle. Best wishes, The Geely Northampton Team
Great customer service
Bought my nissan from here, staff were brilliant and very helpful. Would highly recommend
6 maart 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Alexia, Thank you ever so much for your kind words and for choosing Geely Northampton for your Nissan purchase. We’re delighted to hear that our staff were brilliant and helpful throughout your experience. Your recommendation means a great deal to us and encourages our team to continue providing excellent service. Should you ever need any assistance in the future, please do not hesitate to get in touch. We truly appreciate your support and hope you enjoy your new vehicle. Best wishes, The Geely Northampton Team
We had a fantastic experience with Lloyd & Matt Cull
We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the benefits of buying new versus used car and walked us through the PCP process, providing the vital information we needed to weigh our options. While we didn't end up purchasing a car this time, we truly appreciate their efforts and would highly recommend Lloyd and Matthew to any friends or family. Thank you, gents!
14 maart 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you, Vinod, for your kind words and for taking the time to share your experience with Lloyd and Matthew. We’re delighted to hear you found their approach friendly, professional, and informative. It’s important to us that our customers feel fully supported when exploring their options, whether buying new or used. We truly appreciate your recommendation and hope to assist you or your friends and family in the future. Thanks again for your thoughtful feedback.
Waste of time, lack of interest
Looked at length at the cars on sale on the forecourt. Found 2 we were interested in buying. Registered at reception to discuss..they had no interest in the cars we were looking at from the staff. Told a 15 minute wait. Finally, 45 minutes later someone came to talk to us. They Confirmed if we needed finance (no!), total disinterest in meeting our requirements from them. Then said that couldn’t find the cars we wanted on the website. Left in disgust after a wasted hour.
22 maart 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Rachel, We are truly sorry to hear about your disappointing experience at Geely Northampton. It is certainly not the standard of service we aim to provide, and we apologise for the delay and lack of interest you encountered. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, so we can better understand your concerns and discuss how we might assist you further. Kind regards, Geely Northampton Team
The service we received from Tyreke and Daniel was exemplary
Right from the second we pulled up in the car park to the moment we drove away in our new car, the service we received from Tyreke and Daniel was exemplary.
Their transparency, alongside their wealth of expertise and advice, made this purchase a delight.
We didn't spend a fortune on our car, but that made no difference to the attention we received.
I would highly recommend Synter for a used car purchase of any value, and let's hope, when you visit, you are lucky enough to be assisted by Ty or Daniel!
28 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you so much, Alison, for your kind words and wonderful review. We are delighted to hear that Tyreke and Daniel provided such exemplary service throughout your purchase. It’s fantastic to know that their transparency and expertise made the experience enjoyable, regardless of the value of the car. Your recommendation means a great deal to us, and we hope every customer is as fortunate as you were to be assisted by Ty or Daniel. Wishing you many happy miles in your new car! Kind Regards, Pritam Patel, Head of Business
I wasn’t sure what to expect walking…
I wasn’t sure what to expect walking into Geely Northampton — it’s a newer brand in the UK and, to be honest, I’d heard mixed things about Geely in general. But my visit turned out to be much better than expected.
From the moment I stepped into the showroom, the team made me feel welcome. There wasn’t the usual pushy sales vibe you sometimes get at car dealers — instead, they were friendly and genuinely helpful. I had plenty of questions about the Geely EV range, and the advisor I spoke to took time to explain features, charging, and running costs without rushing me.
My sales person, Dan (who others have also praised in reviews), was great — patient, knowledgeable, and didn’t make me feel pressured to buy right away. When I mentioned I was in a bit of a rush, they actually sped up the process for me, which was a real relief and made the whole experience smoother. 
The whole paperwork and handover process was quick — definitely quicker than I’ve experienced at other dealers. They explained everything clearly, and I walked out feeling confident about my purchase rather than confused by jargon.
Now, if I’m honest, there were some uncertainties — since Geely is still quite new in the UK, you don’t see loads of long-term reviews online yet. And while one person mentioned that the buying process was “quick and easy,” I couldn’t find many detailed stories about aftersales or servicing specifically from this showroom.  So if you love hearing about long-term ownership before committing, that part might feel a bit thin right now.
Overall though? My experience was positive. Welcoming staff, no pressure, clear information, and a quick buying process made a big difference. If you’re considering a Geely — especially something like the EX5 or Starray — I’d definitely recommend popping into Northampton to see for yourself. Thank you!!!
27 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you, Dragos, for your thoughtful and detailed review. We’re delighted to hear that Dan and the team provided a friendly, pressure-free experience and that the buying process was smooth and efficient. It’s great to know you felt well informed about the Geely EV range and confident in your purchase. We appreciate your honest comments regarding long-term ownership information and hope your new Geely continues to exceed expectations. Thanks again for recommending Geely Northampton to others!
Happy to say I was pleasantly surprised…
Happy to say I was pleasantly surprised with the quality of the new Geelys! It has really thrown a spanner in the works. I just cannot forget the HUD. I was really looked after by the team as well!
25 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Steve, Thank you ever so much for your wonderful review. We’re thrilled to hear you were pleasantly surprised by the quality of our new Geely models and that the HUD made such a lasting impression. It’s fantastic to know our team looked after you well during your visit. Your kind words truly mean a lot to us, and we’re delighted to have exceeded your expectations. We look forward to welcoming you back to Geely Northampton in the future. Best wishes, The Geely Northampton Team
I Test drove a Starray EM-i and wow!
I Test drove a Starray EM-i and wow!! What an amazing car! The staff were fantastic and incredibly helpful.
28 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Sam, Thank you ever so much for your wonderful review. We’re thrilled to hear you enjoyed test driving the Starray EM-i and found it to be an amazing car. It’s fantastic to know our team were able to provide such helpful and friendly service during your visit. Your kind words truly mean a lot to us. We hope to welcome you back to Geely Northampton soon for another great experience. Best wishes, The Geely Northampton Team
Great customer service
Hi, I test drove a Geely EX5 today even tho I didn’t end up buying it same day the service from Tyreke & his manager was excellent and very informative. I’ll deffo be coming back when I’m ready
28 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Viona, Thank you very much for your kind words and for taking the time to share your experience with Tyreke and his manager. We’re delighted to hear that you found the service excellent and informative during your test drive of the Geely EX5. It’s great to know you’ll be returning when you’re ready. We look forward to welcoming you back and assisting you further whenever the time is right. Best wishes from all of us at Geely Northampton.
Great Service
Very attentive and efficient staff who are friendly and very knowledgeable and will go out of their way to accommodate your needs.
28 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Shanie, Thank you ever so much for your kind words. We are delighted to hear that our team were attentive, efficient, and knowledgeable throughout your experience. It is always our aim to provide friendly and accommodating service to all our customers. Your positive feedback truly means a lot to us and encourages us to maintain the highest standards. We look forward to welcoming you back to Geely Northampton in the future. Warm regards, The Geely Northampton Team
Still undecided with what I buy next…
Still undecided with what I buy next but if I go with Geely it’ll of course be the car first but my experience I’ve had from being greeted to taking the car out for a spin was brilliant by all I spoke to and saw today despite how busy they were
Thanks to all who looked after me today especially Ty and Matt
27 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you so much for your kind words, Geoffrey. We’re delighted to hear that your experience with us, from the warm welcome to the test drive, was brilliant despite how busy the day was. It’s wonderful to know that Ty and Matt made you feel well looked after. We truly appreciate your thoughtful feedback and hope that when you decide on your next car, Geely Northampton will be your first choice. Thanks again for taking the time to share your experience.
Jack is the superstar of this Group in…
Jack is the superstar of this Group in Northampton. From the very moment we met him, till we closed the deal, he made us feel at ease and answered a million questions we asked without loosing a sweet smile. Manager Matt, went above and beyond to help us reach the decision. What a team.
19 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you so much, Debmalyo, for your wonderful review. We’re delighted to hear that Jack and Manager Matt provided such a positive experience and made you feel comfortable throughout the process. It’s fantastic to know their dedication and friendly approach made a real difference. Your kind words mean a great deal to the whole team here at Geely Northampton. We truly appreciate you taking the time to share your experience and look forward to welcoming you again in the future.
Came in to look at a EX-5 and was very…
Came in to look at a EX-5 and was very impressed. Alfie did an amazing job showing me how everything works on these amazing cars!
We will defo be coming back to buy one within the coming months!
18 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you so much for your wonderful review, Mia. We’re delighted to hear that Alfie provided such a thorough and helpful introduction to the EX-5. It’s fantastic to know you were impressed with the car and our service. We look forward to welcoming you back in the coming months and hope you find the perfect vehicle to suit your needs. Your kind words mean a great deal to the whole team here at Geely Northampton.
Test Driving the new Geely Starray
Had a meeting today with Lloyd, for a test drive of the new Geely Starray, upon meeting, I was immediately offered refreshments, sat down to sort out some paperwork and was then left for a short while to familiarise myself with the controls of the car, Lloyd came out with us for the test drive, and apart from his excellent knowledge of the local area, he was also a mine of information regarding the car itself (no mean feat as the car only arrived at the centre the day before), anything he did not know was communicated to his boss, who came back swiftly with an answer. I left with options on all three models of the car, and felt confident that the information received from Lloyd was true and correct, an all round good experience
13 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Mr Saunders, Thank you very much for your kind words and detailed feedback. We are delighted to hear that Lloyd provided you with excellent knowledge and a comfortable experience during your test drive of the Geely Starray. It’s wonderful to know you felt well informed and confident about the options available. Your positive comments are greatly appreciated and serve as a great encouragement to the whole team here at Geely Northampton. We look forward to welcoming you again in the future. Kind regards, Geely Northampton Team
Great Customer Service
Came into Geely Northampton on Monday. Met Bradley and Matt H. Great customer service and knowledge of the EX5. Didn’t buy this time round. But will definitely be back in the future
11 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you very much for your kind words and for taking the time to share your experience with Bradley and Matt H. We’re delighted to hear that you found their customer service and knowledge of the EX5 impressive. It’s always a pleasure to welcome visitors, whether or not a purchase is made immediately. We look forward to seeing you again in the future and hope to assist you whenever you’re ready. Your support is greatly appreciated.
SUPER!
Service from young man very excellent! Very honest and frienly and help with my questions. Thank you!
29 januari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Bartek, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our young team member provided excellent service and was both honest and friendly while assisting you with your questions. It is always our aim to offer helpful and trustworthy support to all our customers. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to Geely Northampton in the future. Best wishes, The Geely Northampton Team
Jack made me feel very comfortable and…
Jack made me feel very comfortable and took the time to tell me all of the features of the car and explained how they work very well, even let me do a test drive. although buying a car can be a very stressful process he made it feel very relaxed and easy despite my lack of car knowledge. many thanks to him.
2 februari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Orla, Thank you very much for your kind words. We’re delighted to hear that Jack made you feel comfortable and took the time to explain the car’s features clearly. It’s wonderful to know that the test drive and overall experience helped to ease any stress, especially given your limited car knowledge. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. Many thanks once again for choosing Geely Northampton. Best wishes, The Geely Northampton Team
I was helped by Jack on my search to…
I was helped by Jack on my search to find a new car. He was very patient throughout the entire process, answering all my questions and making sure I felt confident and not rushed. Couldn’t be happier & would 100% recommend :)!
31 januari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Thank you so much for your kind words and positive feedback. We’re delighted to hear that Jack was able to assist you patiently and make you feel confident throughout your car search. It’s wonderful to know you felt supported and never rushed during the process. Your recommendation means a great deal to us, and we’re thrilled that you couldn’t be happier with your experience. We truly appreciate you taking the time to share this with us. Enjoy your new car!
A multitude of issues
A multitude of issues: a car fault in a new model which caused weeks of inconvenience, no availability at the shop to put this right for months, terrible loan car options, no communication between body shop and other agencies so WORK COMPLETELY MISSED and a wasted trip and fuel expense to collect the vehicle!! We had provided clear information including videos and pictures of what was needed and this was STILL IGNORED and no explanation offered as to how on earth this oversight occurred. Stuck with a tiny and unsuitable car for our family for another weekend. Not impressed at all!
31 januari 2026
Review zonder uitnodiging
Antwoord van Sytner Group - Geely Northampton
Dear Deborah, You seem to have left this for the wrong site. I've looked at the records and you seem to have brought a vehicle from JLR Sytner, not Geely Northampton. I will pass your details on to the relevant site. Kind Regards, Pritam Patel - Head of Business
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.