The service was fantastic, I dropped my car off for an MOT, drove into the building and handed my keys over. I had booked a waiting appointment and they had some desks at the back for working, WiF... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had the absolute pleasure of being looked after by Louis and Hannah. Louis was superb, worked very well with what we was looking for and within our budget. Nothing was a trouble for him an... Toon meer
Bedrijf heeft geantwoord
Whilst you identified a leak and aim to resolve it, the service picking up my car was questionable, the person i was assigned to look aftrr me didnt whisper even a word to me, left me in the hands of... Toon meer
Bedrijf heeft geantwoord
I’ve just completed my car purchase and I’m extremely impressed with the level of service provided by Louis. He was so knowledgeable, patient, and genuinely committed to making sure I chose the right... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contactgegevens
Calder Park,Peel Avenue, WF2 7UA, Wakefield, Verenigd Koninkrijk
- 01924 241400
4,6
Uitstekend
750 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication & service
Great communication, help and service throughout the purchase process.
13 december 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Dear Jo, Thank you ever so much for your kind words and for taking the time to share your experience with Wakefield Audi. We are delighted to hear that our communication, help, and service met your expectations throughout the purchase process. It is always our aim to provide a seamless and enjoyable experience for our customers. Your positive feedback truly means a great deal to the entire team. We look forward to welcoming you back in the future. Best wishes, The Wakefield Audi Team
5* customer service
Amazing happy smiling staff on arrival.
19 december 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Dear Martin, Thank you ever so much for your wonderful review. We are absolutely delighted to hear that our team’s friendly and cheerful welcome made such a positive impression on your arrival. It is always our aim to provide a warm and inviting atmosphere for all our customers, and your kind words truly mean a great deal to us. Knowing that our staff’s happy demeanour contributed to your experience is incredibly rewarding. We very much appreciate you taking the time to share your thoughts and hope to have the pleasure of welcoming you back to Wakefield Audi in the near future. Kind regards, The Wakefield Audi Team
Car Inspection and Service
I arrived on time and there were a couple of things to be done. Everything.was done in a very timely manner. It did not seem to take long at all. It is a very good welcoming environment.
15 december 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Dear Ian - Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service timely and efficient, and that you felt welcomed during your visit. Creating a friendly and comfortable environment for our customers is something we take great pride in. It’s wonderful to know that your visit did not take long and met your expectations. We truly appreciate your positive feedback and look forward to welcoming you back to Wakefield Audi in the future. Kind regards, The Wakefield Audi Team
Disappointed.
This is the first time I have used Wakefield Audi and to be honest I feel a bit disappointed. The first thing when I was told the car was finished I went out to it to find a warning light on that I had never seen before. I went back into the reception to tell them they did'nt seem too concerned. They took it back into the workshop and I was told they had charged the battery. Then I drove off to find the stop/start working like never before. It must of stopped 6 times on over run before I left the trading estate, it has never driven like that before. I don't know if they did some kind of software upgrade while they serviced it. This has been highlighted on a recent trip to Scotland, its a totally different car.
I have'nt spoken to them about because its so difficult to get them on the phone all you end up doing is speaking to a call centre and if I book it with them I would have to pay a diagnostic fee for them to look at something I think they caused.
18 november 2025
Antwoord van Sytner Group - Wakefield Audi
Dear Mr Chadwick, we apologise for the disappointment you have experienced following your recent visit. It is certainly not the standard of service we aim to provide. We appreciate your feedback regarding the warning light and the changes you have noticed with your vehicle. We would like to invite you to contact our Head of Business, Jordan Stancer, at jordanstancer@sytner.co.uk, who will be happy to discuss your concerns further and assist you directly. Kind regards, Wakefield Audi
As always, I'm treated like royalty
As always, I am treated like royalty at Audi Wakefield. The staff are so friendly, helpful and attentive. They can't do enough! Nothing is to much trouble. I attended a few Audi dealerships and Wakefield are the best my far.
28 november 2025
Review zonder uitnodiging
Very efficient service
Very efficient service, checked my car in on line, met at the garage by Laura. Completed all paperwork, very straightforward. Shown to my courtesy car.
Received a call next afternoon from Laura to say my car was ready for collection. Very nice job, I’m very pleased.
24 november 2025
Review zonder uitnodiging
Audi Wakefield
I recently purchased my car from Audi Wakefield. Thank you to Will Handley who helped us to locate the right car and made this entire experience pleasant. He was friendly and allowed us to browse the courtyard at our own pace.
21 augustus 2025
Review zonder uitnodiging
Great and seamless car-buying experience
Great and seamless car-buying experience from start to finish.
Louis was exceptional in his communication from the moment I made an enquiry about the car, to when I eventually went to view the car, finalised the sale with Thomas and drove away the car same day.
No pressure, just great service. I drove away thrilled with my new car. Highly recommend Audi Wakefield!
Thanks to Louis for the excellent communication and sale pitch, Thomas, and Chris.
11 november 2025
Review zonder uitnodiging
Tom was fantastic
We recently purchased an approved car from Wakefield Audi. Tom was fantastic from start to finish, and a pleasure to deal with. The entire team were friendly which made the transaction easy and simple. Would definitely recommend
7 november 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Thank you very much for your kind words, Josh. We’re delighted to hear that Tom and the team made your experience with Wakefield Audi enjoyable and straightforward. It’s always our aim to provide friendly and professional service, so it’s wonderful to know this was reflected during your purchase. Your recommendation means a great deal to us. We hope you continue to enjoy your approved car and look forward to welcoming you back in the future. Thanks again for choosing Wakefield Audi.
Recently purchased a car through…
Recently purchased a car through Sytner, Jamie & Dale were excellent throughout, very helpful and friendly nothing was to much trouble. The lady who was working on reception was also very attentive nothing was to much trouble. Would highly recommend them all and would definitely purchase a car through them again
1 november 2025
Antwoord van Sytner Group - Wakefield Audi
Dear Mr Davies, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jamie, Dale, and our reception team provided you with such attentive and friendly service. It’s wonderful to know that nothing was too much trouble and that you felt well supported throughout your purchase. Your recommendation means a great deal to us, and we look forward to welcoming you back to Wakefield Audi in the future. Best wishes, The Wakefield Audi Team
great service
Tom was very helpful and patient, would definitely buy a car from him again.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Dear Maddie, Thank you ever so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Tom was helpful and patient throughout your experience. It’s wonderful to know that you would consider purchasing a car from him again. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back to Wakefield Audi in the future. Best wishes, The Wakefield Audi Team
Antwoord van Sytner Group - Wakefield Audi
Thank you very much for your kind words, Mark. We’re delighted to hear that Thomas provided a patient and enjoyable experience during your visit. At Wakefield Audi, we always strive to create a relaxed and pressure-free environment for our customers, so it’s wonderful to know this was reflected in your experience. Your feedback is greatly appreciated, and we hope to have the pleasure of assisting you again in the future. Thank you once again for choosing Wakefield Audi.
Drove my car into the service area
Drove my car into the service area, a member of service staff then confirmed the service work to be done. After a cup of coffee and reading a couple of chapters of my book the service sheet was explained to me and the car was all ready, cleaned and valeted.
The audio clip was also helpfull
25 oktober 2025
First class service as always
First class service as always. Any hiccups in getting the car we wanted was swiftly sorted out by Charlotte Roberts, who ensured total satisfaction with the deal and was a pleasure to do business with. Would highly recommend
10 oktober 2025
Antwoord van Sytner Group - Wakefield Audi
Thank you for your glowing review, Denise. We are delighted to hear that you had a first-class experience at Wakefield Audi. Our team, led by Charlotte Roberts, is dedicated to ensuring our customers' total satisfaction. We are pleased to hear that any hiccups were swiftly resolved and that you were able to find the perfect car. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Wakefield Audi.
Perfection from Start to Finish!!
Perfection from Start to Finish!!
This is the 2nd car I have purchased from Sytner Select Wakefield. I can say with genuine happiness that all the staff are amazing, Kas and Will guided me through test drive, answered all my Questions and more besides. Just clear, straightforward and a real pleasure to buy from. Was truly fantastic, I had a budget in mind, along with Part Ex, and a very strict shopping list of must haves for my Better half. We found a car that matched all parameters and more. Then it came to the figures side of things, Will made it easy and simple, and we were very close to my budget. All in all they are fantastic, Special mention to Will the sales manager, just bounced off him and it didn't feel like I was spending almost 20k. Just a real Treat !
Kas, you are very special to me too, you didn't pressure anything, and made sure I had all my desires and questions dealt with, Absolute top guy, and always asked if I needed to know more, Just unreal dedication to perfection. I appreciate your time and all you did for me. I'll be back to see you for my next car.
Thanks to you all
Kindest Regards
Pete E
13 oktober 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Dear Pete, Thank you for taking the time to leave such a glowing review for Wakefield Audi. We are delighted to hear that your experience with us was nothing short of perfection from start to finish. Our team takes great pride in providing exceptional service and it is wonderful to hear that Kas and Will were able to guide you through the process with ease and answer all of your questions. We are honoured to have earned your trust and we look forward to welcoming you back for your next car. Best regards, Wakefield Audi Team
Antwoord van Sytner Group - Wakefield Audi
Thank you for your kind words, Peter. We are delighted to hear that you had an excellent experience at Wakefield Audi. Our team takes great pride in providing top-notch service to our customers, and we are glad to hear that you found them to be nice. We always strive to go above and beyond to ensure our customers are satisfied. Thank you for choosing Wakefield Audi, and we hope to see you again in the future.
Antwoord van Sytner Group - Wakefield Audi
Thank you for your glowing review, Mrs Wood. We are delighted to hear that you received top-notch customer service from our friendly staff at Wakefield Audi. Our team takes great pride in providing a warm and welcoming atmosphere for all our customers. We are committed to delivering the highest level of service and it is wonderful to know that we have met your expectations. We appreciate your support and look forward to welcoming you back for your future automotive needs. Thank you for choosing Wakefield Audi.
Audi used car purchase from Louis
We recently bought our car from Louis.
We live 4 hours away but this was the car we had hoped to buy.
Louis was very helpful in our long distance negotiations and information. Initially he sent us a super video, he showed us everything we needed to know about the car and we were very impressed.
When we came to meet the team they were all very helpful and friendly and made purchasing the car smooth and easy.
We were very impressed with all the team and would definitely go back again when we are looking for a replacement.
We would highly recommend Audi Wakefield and look forward to seeing them all next time.
5 oktober 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Thank you for your glowing review, Ange. We are delighted to hear that you had a positive experience with our team at Wakefield Audi. It is our goal to provide exceptional service to all of our customers, regardless of distance. We are pleased that Louis was able to assist you with your long distance negotiations and provide you with all the necessary information about the car. Our team takes pride in being helpful and friendly, and we are honoured that you would recommend us to others. We look forward to welcoming you back in the future.
We always deal with Darrian in service…
We always deal with Darrian in service at Audi Wakefield and her customer service is always outstanding. She really does go above and beyond to make sure the process is smooth running and efficient. I would highly recommend Darrian and she is by far the best out of all the car garages we have ever been to.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Sytner Group - Wakefield Audi
Thank you for your glowing review of Wakefield Audi and our exceptional service representative, Darrian. We are delighted to hear that she consistently goes above and beyond to ensure a smooth and efficient process for our customers. We take great pride in providing outstanding customer service and it is an honour to be recognised as the best among all the car garages you have visited. We will be sure to pass on your kind words to Darrian. Thank you for choosing Wakefield Audi.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.