Taxi Birmingham Reviews 13

Would recommend. Driver arrived on time, he was friendly and I had a pleasant experience

Effortless experience from start to finish. Driver was on time. Highly recommend.

Sati always makes my son feel safe and comfortable on his journey to school. He is also ALWAYS on time infact early

Driver arrived on time very helpful and polite had a good chat 100 % recommended service thanks jono

Disgusting service! There was a road closure which meant we had to take an alternative route, took an extra 10 mins, for that I was charged an extra £18… furthermore, the driver was on his phone the entire time, driving one handed very fast, whilst my young daughter was in the back terrified. Will never use this service again..

The driver was friendly drove very smoothly and made sure we were comfortable

The taxi ride was good the car was clean, the driver was polite and kind. Dropped us off at the place safely. Would use it again. Thank you

Driver arrived and picked me from Birmingham City Centre and took me in Ashton

Response was quick, pleasant driver got us home after a long journey.

The driver was friendly and helpful he got us to our destination safely. Nice trip thanks

On time. Chatty driver. Very good service.

I’m writing to make you aware of this website/taxi company operating a so-called “Enroute taxis” which are completely unreliable and insecure to travel with. Please DO NOT USE THEM IN BIRMINGHAM - I regret doing so!
They have a number of contact numbers as below - please do not use them
0121 000 2222
0800 022 6222
0121 720 8546
Their extremely rude and unprofessional call centre staff Azar, (who has no customer service skills) and the driver (who can go to the extent to threaten the customers without a good reason) has behaved aggressively and are highly unprofessionally with a passenger.

In my case, I just asked for a hard copy of the receipt -as the fares sounded too high. The driver said he did not have it with him and when I said it’s important for me to have it, he started to threaten me aggressively, unnecessarily arguing that he’d drive me around for hours or dump me back where he picked me up from. His tone was extremely offensive.

He started accusing me for not paying his exorbitant fares which was not true! I never said I wasn’t going to pay; just demanded a receipt which was my right. They asked for my email that I didn’t feel comfortable sharing and then this driver and his accomplice made such a fuss!
I got off before the destination, paid him in full and tried to put a complain on their customer care. Apparently it was the same person Azar who picked up and started shouting instead of taking the complaint. When I asked him to tone down he wouldn’t listen and I had to disconnect.
I’m going to complain to the police if they try to harass me. Complaining to the company management, I’m sure will never be picked up and the same people will reply back in the same tone.

Wanted others to be aware so taken the time to post it.

Stay away from them. Good luck! 👍