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TAXIBOX Reviews 

4.449
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... Toon meer

Beoordeeld met 5 van de 5 sterren

Frank and taxibox deserve to be known as legends in the self removal business. The value for money, communication and self help tools are incredible. The entire process just so easy, they deliver and... Toon meer

Beoordeeld met 5 van de 5 sterren

Corey delivered two taxi boxes. Corey is lovely, pleasant and friendly. As far as the office staff are concerned I will withhold my dealings and sharing information as I don’t want to say something an... Toon meer

Beoordeeld met 5 van de 5 sterren

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... Toon meer

Bedrijfsgegevens

  1. Opslagverhuur
  2. Verhuizing en opslag
  3. Opslagbedrijf
  4. Magazijn

Over TAXIBOX

Geschreven door het bedrijf


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Geschreven door het bedrijf

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.449)

1.481 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience overall

Great experience overall — very easy to book, and the team was attentive and always willing to help. The absolute highlight was the driver, who was always cheerful and ready to help with anything we needed.

23 juli 2026
Beoordeeld met 5 van de 5 sterren

Everything was made so easy

Everything was made so easy. Arrived on time as per communication txt. Phoned to confirm on arrival where to put it , excellent service
Thank you

22 juli 2026
Beoordeeld met 5 van de 5 sterren

Seamless experience

Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy timing

Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!

22 juli 2026
Beoordeeld met 5 van de 5 sterren

We couldn’t be happier with the Taxibox…

We couldn’t be happier with the Taxibox delivery! We marked out with some chalk on our driveway exactly where we wanted the box to be placed, as we weren’t able to be there in person. Frank was able to place the box exactly where we had wanted! Thanks - very easy and smooth process!

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect Moving Experience

Best moving experience we’ve ever had - easy to book, delivered and picked up perfectly on time!

Can’t fault our driver Jayden, a clear communicator and super friendly. Dropped our box in the best possible spot for an easy move.

Will absolutely be using Taxibox for any future moves!

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Box was well taken care of

Box was well taken care of. Nothing had moved inside. Pick up and drop off very smooth at both ends. Shout out to Eddie who dropped it off at my new house with great precision.

22 juli 2026
Beoordeeld met 5 van de 5 sterren

Jayden was very polite

Jayden was very polite, professional & efficient. He introduced himself and made sure to understand exactly where I wanted the box to be set down. I would highly recommend Taxi Box

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From the start when they were delivered…

From the start when they were delivered where I wanted them to when they picked them up then they put them in storage then delivered to my address and then picked them up when I was finished was perfect with the lest amount of fuss I would highly recommend them to anybody thank you

21 juli 2026
Beoordeeld met 2 van de 5 sterren

Meh, ok.…

The delivery of the taxi boxes itself was good. But there is not much flexibility in available days for box drop offs and pick ups. I used their movers and was disappointed with the experience. Their communication was not great. I was on hold for long periods when trying to get an update on ETAs.

25 juni 2026
Logo TAXIBOX

Antwoord van TAXIBOX

Hi Christa,

Thanks so much for taking the time to leave us with your feedback.

We're really glad to hear your TAXIBOX deliveries went smoothly, although we're sorry if the rest of your experience hasn't been up to the standard you'd expect.

We understand Elsa from our Customer Service team had a chat with you earlier this afternoon to get a better understanding of what happened, and we're currently looking into everything you've raised. We'll be back in touch as soon as we've had a chance to review things thoroughly.

Kind regards,
TAXIBOX Team

----- Updated 6/8 -----

Hi Christa,

Thanks again for taking the time to leave your feedback and for your time chatting with us about your experience.

We're pleased your TAXIBOX deliveries ran smoothly, though we're sorry that our availability and removalist service left you feeling disappointed.

Regarding your feedback around the limited flexibility for delivery and collection days, we'd love to be able to say "no worries, how does tomorrow sound?" every time, but our trucks keep themselves pretty busy! We work hard to fit as many customers in as possible while keeping everything running on schedule, which can sometimes mean availability is a little limited. Even so, we know that doesn't always line up perfectly with moving plans, and we appreciate you sharing your feedback with us.

We understand your concerns around the communication and timing of your removalist service. Given that the initial load started slightly later than anticipated, we appreciate the inconvenience this would have caused and understand how disappointing that experience must have been. We can see our team kept in touch with you via SMS throughout the afternoon to provide updates on the removalists' estimated arrival time, though we're sorry if this still left you feeling out of the loop. To acknowledge the inconvenience, we'd already provided a refund equivalent to the cost of loading one TAXIBOX when this was first brought to our attention.

We genuinely appreciate you taking the time to share your feedback, as it's given us the opportunity to review both our communication and the service provided by our removalist partners.

Kind Regards,
TAXIBOX Team

Beoordeeld met 5 van de 5 sterren

Top bloke!

Frank is a top bloke! On time and made it all work with limited space. Impeccable service.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found the whole experience very seamless

I found the whole experience very good from placing my order, tracking system & Frank was right on time, asked which way I wanted the box, the whole delivery for arrival to placing in driveway was 10 mins, Frank gave me a quick overview of locking mechanism, very simple. I would highly recommend TaxBoxi to anyone looking for some extra storage - Sandra, Glen Huntly

21 juli 2026
Review zonder uitnodiging

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