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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently moved house and used TCW Removals Limited, and I’m so glad we did. Charlotte, who handles the admin side, was amazing from the start—super organised, really clear communication, a... Toon meer

Beoordeeld met 5 van de 5 sterren

Another fab move by TCW REMOVALS. Punctual, professional and polite. Encouraged to not lift a finger, couldn’t ask for much more! Efficient and quick assembly of furniture was a huge help on the day.... Toon meer

Beoordeeld met 5 van de 5 sterren

What an amazing professional company. Their service from placing a delivery date to moving our home. So professional all are items were treated with respect they moved our furniture with care and pla... Toon meer

Beoordeeld met 5 van de 5 sterren

TCW removals did an incredible job with our house moved. Theo and Matt were extremely efficient, knowledgeable and polite and packed two Luton vans to the brim with all our stuff. Charlotte was also v... Toon meer

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Zelfbouwpakketten
  3. Vuilnisophaaldienst

Geschreven door het bedrijf

We are a trusted and reliable family run business, established in 2020 we set up this business during the first lockdown, the business is ran by Theo white (27) and Charlotte collins (27) we have two children between us and plan to grow our business to pass onto them. Theo has 3 years experience in removals and I have always wanted to run my own business. Move with ease knowing our experienced removal men will handle everything from the largest items to carrier bags. No need to lift a finger! Know that your belongings are in safe hands with our: Hire and Reward insurance coverage Goods in Transit Public Liability coverage of up to 2 million pounds!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Fantastic, stress-free move with a genuinely lovely team

We recently moved house and used TCW Removals Limited, and I’m so glad we did.

Charlotte, who handles the admin side, was amazing from the start—super organised, really clear communication, and just genuinely thoughtful and reassuring throughout what can be a pretty stressful process.

On the day, Theo led the team and everything felt in really safe hands. They worked hard, kept things moving, and were friendly and positive the whole time. You can really tell it’s a family-run, local business—they actually care.

What stood out most was how helpful and accommodating they were when little things cropped up, and how calmly they handled the unexpected. It made a big difference knowing they were so professional and solution-focused.

All in all, a really great experience. Would absolutely recommend them if you’re looking for a reliable and genuinely nice removals team.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Another fab move by TCW REMOVALS

Another fab move by TCW REMOVALS. Punctual, professional and polite. Encouraged to not lift a finger, couldn’t ask for much more! Efficient and quick assembly of furniture was a huge help on the day.

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What an amazing professional company

What an amazing professional company. Their service from placing a delivery date to moving our home. So professional all are items were treated with respect they moved our furniture with care and placed them in our new home where we needed them to be. The drivers were so helpful couldnt do enough for us. We had to keep changing the origional moving dates and they accomodated by moving the dates with no problem. If you need a removal firm that cares about their customers this is the company you will want to use. Very budget friendly. Well done to all the team already telling friends and family how brilliant you all are. Thank you so much the nunnleys

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolute professionals

Charlotte and Theo were great from start to finish with my long distance move (Leicestershire to Burnley). They provided quotes quickly, excellent communication and were reliable to their word, careful and thorough throughout. Nothing was damaged and nothing was too much trouble, making an otherwise stressful move a seamless and straightforward one. I can't recommend them enough!

8 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A huge thank you to Theo and Ryan (aka…

A huge thank you to Theo and Ryan (aka Brian!) from TCW Removals who handled our office move brilliantly! Not only did they dismantle and reassemble all the furniture perfectly, but they did it with incredible patience and professionalism throughout.

What really stood out was how they took the time to understand our vision and make sure everything was set up exactly the way we needed it. Nothing was too much trouble and their attention to detail was outstanding.

We honestly couldn’t have asked for a smoother experience and would not hesitate to use TCW Removals again.

Thank you boys – absolutely superb service! 🙌✨

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service with a personal touch

We had, what I considered, a complicated move involving 400+ miles over 2 days.
From my first meeting with Charlotte a very smooth move began, perfectly organised to meet our needs. Everything was possible and nothing too much trouble. Theo and Ryan, despite parking challenges, had everything under control in a friendly yet professional manner.
Every item arrived at its designated destination in the same condition it left the original address.
The move was a very emotional one for our family and TCW made it so easy. They’re great people and I will not hesitate to employ them again, and recommend them to anyone else. They are a small company with a bespoke service, competitive pricing and great attitude. They can be very proud.

24 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing guys helped so much

I have got to say Matt and Ryan moved me yesterday I was in a one bedroom flat upstairs and these lads never stop they worked amazing and as im disabled they couldn't do enough to help me and make my move stress free thank you guys would recommend this company 100% x

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best removal company!

Would highly recommend TCW Removals! Had a garden full of rubbish/old shed and Theo cleared it all out for us quickly and efficiently, he went as far as sweeping up all the garden! Really happy with the service and definitely would use TCW Removals again. Thank you

29 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid, rude and amateur

Avoid, started out nice a professional, but soon turned the complete opposite. Rude, totally underestimated the job they had to do, meaning twice items where left behind at our old property which is totally unacceptable. Arrived worn out and annoyed and just dumped our items into the house, not in the correct rooms as labeled, inside items (clothing, toys) left in outdoor sheds and outdoor items put inside. Broke many of our items and dropped some, broke the skirting and marked the walls at our new home.. Our white sofa arrived black in all corners. The third visit made they arrived with angry faces and wouldn't even talk to us and just left without any communication (our new neighbour said she saw them buying illegal items from someone before they left aswell, which is outrageous!) do not give them your business, amateurs and don't know what they are doing.

18 maart 2025
Review zonder uitnodiging
Logo TCW Removals

Antwoord van TCW Removals

Firstly I want to point out that if you look at every single review we’ve ever had from a customer weather it be on here, Google and Facebook they’ve all been 5*, this begs the question, was your house move really this stressful and unorganised because of us I think not.
To begin; Darren wasn’t present on the morning of your inventory completion and you (Claire) showed us around your property alone. Everything you pointed out was input into your inventory form, Whilst on the inventory walk through, you made it very clear that a lot of your partners items were not to be included in the move.

Moving day and we issued large vans and numerous staff to load up your declared belongings and travel them to Skegness, granted we slightly underestimated so, as TCW removals ALWAYS would, we rectified the situation by offering another van and Labour Day (free of charge).
Upon arranging this Darren was suddenly concerned that some of his belongings hadn’t been declared on the inventory day, as it states in our terms and conditions we do not move items for free and extra (undeclared) items would be moved if there’s space and time to do so. This was reiterated to Claire and Darren whom then proceeded to black mail us.
Darren proceeded to explain that the tenants from the two houses they sold in Leicester were threatening to take legal action because of the belongings left behind, TCW removals approached both tenants to try rectify the situation even though we had no obligation to do so. On arrival to both we were told that they do not have an issue with TCW removals, their only issues were with Claire and Darren whom struggled to communicate through out the whole process of selling their house. They also stated they weren’t going to take legal action therefore you both lied in order to try and withhold funds.
Darren send across a lengthy email full of threats for everything to be offset onto TCW removals.
TCW removals remained professional and collected your undeclared items and delivered them to Skegness. Granted your removal staff weren’t the smiliest, however after being blackmailed I think they were more than courteous all things considered, you got your service for a fraction of the price which I think was your idea all along. Yet you still aren’t happy?
Now let’s address the allegations made. Items like clothing and toys left outside. We deliver items to the appropriate places and if something was placed in the wrong area you could have flagged it and it would have been moved.
We broke many of your items and we dropped them and marked your sofa, this is confusing to us as as a consumer if someone broke my things or I (saw) items dropped I would approach the member of staff immediately so I fail to believe you watched our staff ‘drop’ your item and you did nothing at the time.
And lastly your allegation about ‘buying illegal items for someone’ is a ludicrous allegation to make and we don’t appreciate it. If you can provide us with the name of the neighbour who’s accused us of this that would be great however I fail to believe there is one.
We do not know anyone in Skegness other than previous clients of whom we went to following your move, to collect our moving wheels.
Please by all means ask these clients if they had any issues with us moving from Leicester to Skegness… they didn’t because they were truthful from inventory day to moving, they communicated with us through out and as a couple they communicated and completed their move as a team.
I’m sorry that yours and Darren’s move didn’t go how you’d hoped. You got a cheap move though hey😉

Enjoy your home.

Beoordeeld met 5 van de 5 sterren

I had a sensitive move under unusual…

I had a sensitive move under unusual circumstances. The admin team who dealt with my constant queries and date changes were incredibly patient, very efficient and often answered urgent queries on a Sunday, the day before the move.

The process was fast, understandable and very straightforward.

The move itself was fantastic. Nothing found to be damaged and the team made sure to ask questions about the sensitivity of the situation and offered reassurance. The guys who came were professional and friendly, communicated what they were doing and put things exactly where I asked, unless it was impossible to do so. They were respectful of our neighbours and worked incredibly hard as a team.

I literally cannot fault them. The move went flawlessly! On top of all that the price was very reasonable! I would not hesitate to recommend them highly. I've moved a lot and these guys are best I've found. If I move again, I will be returning.

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had an amazing experience with TCW…

We had an amazing experience with TCW Removals. Charlotte and Theo was great and made the experience stress free. The communication was prompt and clear from getting a quote to moving day. Theo and the team worked so hard in order to get us moved out by 1pm on moving day. I would highly recommend!

19 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service - extremely professional. Would highly recommend this company if your moving house. You won’t be disappointed!! Really fair price too.

22 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top class service.

Absolute first class service, from getting a quote to the move today.
Communication with Charlotte was excellent. I felt really anxious about the actual moving day but there really was no need. The men were polite, so helpful and took great care of my furniture.
Literally made the whole experience pain free!!! Would definitely use again and highly recommend. Very competitive price!

20 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an excellent experience

I had an excellent experience, for the second time, with TCW Removals when moving a sofa from Coalville, Leicestershire, to Wolverhampton, West Midlands. Theo and his team were friendly, efficient, and took great care of my belongings. They arrived on time and completed the job quickly and professionally. The communication throughout was clear and helpful. I would definitely use Charlotte & Theo at TCW Removals again and recommend them to others.

9 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Charlotte was very helpful in quoting and organising our move. Theo was brilliant on the day, so hardworking, pleasant and with his colleague made everything easy for us. Nothing was too much trouble. I would definitely recommend.

21 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We cannot thank TCW enough!

We cannot thank TCW enough for the moving service they provided for us moving house! They were extremely helpful in coming over to compete our inventory in person and again on the move day itself. They were able to take down and rebuild furniture that we would urgently need for our young children, as well as packing two of their vans full and helping securely wrap our TV and mirrors to get to the other side. The team were all brilliant, really friendly and careful with our furniture. We honestly couldn’t believe how easy they made moving house for us. Thank you again TCW removals!

31 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't look any further than TCW removals

TCW removals did an incredible job with our house moved. Theo and Matt were extremely efficient, knowledgeable and polite and packed two Luton vans to the brim with all our stuff. Charlotte was also very professional when liaising with the quote and booking. Our move went off without a hitch and we'd recommend TCW to anyone looking to move. Thank you!

22 mei 2024
Review zonder uitnodiging

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