The two ladies who cleaned our house did a great job, and took on any feedback willingly. They left the house spotless. The comms from Tenancy cleaner is also brilliant- making it easy to check orders... Toon meer
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My experience was great with Tenancy cleaner . We had 2 people , Mihaela and another lady with her ! They cleaned our rooms and bathrooms ,made the bathrooms look all shiny and spotless ,the best par... Toon meer
Bedrijf heeft geantwoord
Excellent service from my cleaner, Atanas today. He worked really hard to get my flat looking amazing. I cannot fault his work today and would highly recommend this company for an end of tenancy clea... Toon meer
Bedrijf heeft geantwoord
Dreadful company, do not use them if you are located in the Bath area. My daughter paid for an end of tenancy clean and the house wasn’t cleaned properly and they caused damage. When contacted they av... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tenancy Cleaner is a nationwide professional cleaning company specialising in End of Tenancy Cleaning, One-Off Deep Cleaning, After Builders Cleaning, Appliances Cleaning, and Professional Carpet Cleaning. Established in 2009, we’ve grown rapidly thanks to our strong focus on customer care and satisfaction. Over the past decade, we’ve partnered with many reputable estate agents, landlords, and tenants, delivering thousands of high-quality cleaning services across the tenancy sector. Whether you’re moving in or moving out of a property, Tenancy Cleaner is here to take care of your deep cleaning needs, so you can focus on what matters most. We operate throughout Greater London, with fully equipped teams covering all boroughs and surrounding areas. Our mission is to provide a consistent, reliable, and professional cleaning experience — every time. As we continue to grow, we are expanding into outer London and beyond. Stay tuned for updates as we broaden our service areas. For all types of end of tenancy, deep, after builder, or specialist cleaning, contact Tenancy Cleaner — and let us do it right.
Contactgegevens
96 Windmill Road, TW16 7HB, Sunbury-On-Thames, Verenigd Koninkrijk
- 020 3633 4897
- office@tenancycleaner.com
- www.tenancycleaner.com
4,2
Goed
3K reviews
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Very impressive with the cleaning
Very impressive with the cleaning. Would use again!
2 mei 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind feedback.
We’re really pleased to hear you were impressed with the cleaning. We’d be more than happy to help you again in the future.
Great tenancy cleaning service with the…
Great tenancy cleaning service with the added bonus of a customised quote option. I appreciated how they tailored the pricing to exactly what I needed instead of offering a one-size-fits-all package. The team was professional, thorough, and left the property spotless—helping make the move-out process much less stressful. Highly recommend for anyone looking for flexible and reliable cleaning services!
27 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear you appreciated the customised quote and flexibility in tailoring the service to your needs. It’s great to know the team delivered a professional and thorough clean and helped make your move-out process less stressful.
Your recommendation truly means a lot to us. We’d be more than happy to assist you again in the future.
Excellent service from Adil
Excellent service from Adil. Very thorough
30 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind feedback.
We’re delighted to hear that Adil provided an excellent and thorough service. We’ll be sure to pass on your praise to him.
We truly appreciate your review and hope to assist you again in the future.
Andrew's team, Maher and Arafat are excellent cleaners
Andrew's team, Maher and
Arafat have done an amazing job, I'm so happy and would totally recommend them for your house cleaning. They were very polite, friendly and really helped me. Great value for money too!
29 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your lovely review.
We’re delighted to hear that Andrew’s team, Maher and Arafat, did an amazing job and made such a positive impression. It’s great to know they were polite, friendly, helpful, and delivered great value for money.
We truly appreciate your recommendation and hope to assist you again in the future.
Cleaners were wonderful understanding…
Cleaners were wonderful understanding and knew what they were doing
28 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re really pleased to hear that the cleaners were understanding, knowledgeable, and knew exactly what they were doing. Your feedback means a lot to us.
We truly appreciate your support and hope to assist you again in the future.
Quick turn around and very professional…
Quick turn around and very professional team. Highly recommended
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind feedback.
We’re really pleased to hear you were happy with the quick turnaround and found the team professional. Your recommendation means a lot to us.
We truly appreciate your support and hope to assist you again in the future.
Great service
Great service! Adil gave a great clean and the place was left spotless. Thank you.
27 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re delighted to hear Adil delivered a great clean and left the place spotless. We’ll be sure to pass on your thanks to him.
We truly appreciate your feedback and hope to assist you again in the future.
I had a great experience with this…
I had a great experience with this cleaning company. They came right on time, which I really appreciated. Hassan and his team were polite, kind, and professional throughout. They did a fantastic job cleaning, and everything was left spotless. I’m very happy with the service and would definitely use them again. Highly recommend!
26 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that Hassan and his team made such a positive impression and delivered a spotless result. It’s great to know they were punctual, polite, and professional throughout.
We truly appreciate your recommendation and are very happy to hear you would use our service again. We look forward to helping you in the future.
Top-Notch End of Tenancy Cleaning
I had a great experience with Tenancy Cleaner for the end-of-tenancy cleaning service for my flat. The service was top notch from start to finish, and the support team was very responsive, helpful, and easy to communicate with.
The cleaning team who came on the day were also very nice, professional, and did an amazing job. They really went above and beyond to make sure everything was cleaned to a high standard, and the flat was left looking clean and well-presented.
I would definitely recommend them to anyone looking for a reliable cleaning service.
17 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive experience from start to finish, and that both our support team and cleaning team met your expectations. It’s great to know the communication was smooth and that the team went above and beyond to deliver a high standard clean.
We truly appreciate your recommendation and are very glad we could provide a reliable service for your end of tenancy clean. We look forward to helping you again in the future.
Avoid using, if there is a problem they won’t understand or take time
We book firstly because of the good reviews at last minute due to our original cleaner cancelling, they wasn’t the cheapest or the most expensive option but we went in the middle mainly due to reviews.
Firstly the landlord had been in to paint, so there was paint on a few items, I told them leave them just do what was booked
(Also I should mention the landlord was there on the day doing bits to the driveway with his work van so had lots of tools including ladders)
We arrived to do an inspection
First thing front door dirty cobwebs still on the back, not been touched
Look though into the living room dirty mop had been used the floor was really streaky
Go into the conservatory not cleaned( apparently no ladder had been provided, when we booked they didn’t ask for a ladder)
Go to go upstairs on a freshly painted white wall black deep rubber scruff marks from a hoover and banisters hadn’t been touched
Carpets in the wardrobes haven’t been done just left with dust in them.
Thanks to this company we are down roughly the £300 we paid them and whatever our old landlord wants to take off us for now having to repaint and get a different cleaning company in due to him not wanting to use them as new tenants moving in soon
They have offered to come back and paint and clean however I have told them multiple times we are no longer the tenants and cant do that.
Due to their unprofessional behaviour on the day the landlord doesn’t want them back.
Our settlement offer £40
They also replied to a complaint email that was long in 1 minute 58 seconds meaning they definitely didn’t understand the problem
Update as writing this they have said with the photos we had shared the £40 was a fair offer
When a quick google search just for painting the stairs and not doing a crap patch work is £150+
I’ve had to do another edit post the reply, we tried to speak to someone about this matter, apparently no one is available to answer even though yesterday they replied to a full email in less that 2 minutes
We have also been charged or will be charged for another full clean so £300 and The damage also will be coming out of our deposit once they have found an appropriate price.
Also it say about tool the landlord had, he was outside cleaning the driveway and wasn’t present inside the building
The company said they are willing to work with us however won’t talk to us
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your feedback. We’re sorry to hear that you’re unhappy and would like to clarify a few important points.
When the concerns were raised, we offered all possible solutions to resolve the matter, including a full re-clean and repainting the affected wall area. Unfortunately, none of these options were approved, and we were not given the opportunity to return and rectify the issues.
Regarding the wall, the mark mentioned was an accidental scuff caused during the cleaning process, not intentional damage. We fully accepted responsibility for this and offered to repair and repaint the area properly. We are still happy to rectify this if access can be arranged.
For the conservatory, we only use stepladders for safety reasons and do not use full ladders during cleaning services. Any areas that cannot be safely reached with a stepladder may not be completed.
We also note that the property had ongoing works by the landlord on the day, including tools and equipment present, which can affect the final presentation after cleaning.
We regret that this situation could not be resolved to your satisfaction, but we remain open to addressing the wall issue if access becomes available.
Very friendly and professional stuff
Very friendly and professional stuff, amazing quality of cleaning I will recommend.
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re really pleased to hear you found the team friendly and professional and that you were happy with the quality of the cleaning. Your recommendation means a lot to us.
We look forward to helping you again in the future.
Team John 5 Stars
I recently hired team John cleaning company and was genuinely impressed with the results. The team arrived on time, brought all the necessary equipment, and paid close attention to detail. Every room was left spotless, and they even went the extra mile by tidying areas I hadn’t specifically mentioned.
What stood out most was their professionalism and efficiency—they worked quickly without compromising quality. Communication was clear and friendly throughout the entire process, making everything hassle-free.
I would highly recommend this company to anyone looking for reliable and thorough cleaning services. I’ll definitely be using them again!
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your fantastic review.
We’re delighted to hear that Team John impressed you with their professionalism, attention to detail, and efficiency. It’s great to know they arrived fully prepared, delivered a spotless result, and even went the extra mile to tidy additional areas.
We’re also pleased that the communication was clear and made the whole process hassle-free for you. Your recommendation truly means a lot to us.
We look forward to helping you again in the future.
Adil did a really good job to help us…
Adil did a really good job to help us clean the place. He also help me with the trash ! Good guy, great service!
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind feedback.
We’re really pleased to hear that Adil did a great job and even helped with the rubbish as well. He’ll be very happy to hear your kind words.
We truly appreciate your support and hope to assist you again in the future.
Great overall experience, I would definitely recommend
Great communication, transparent pricing and overall a brilliant, thorough job with very professional employees.
24 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful feedback.
We’re delighted to hear you were happy with the communication, transparent pricing, and the overall standard of the clean. It’s great to know the team delivered a thorough and professional service.
Your recommendation means a lot to us, and we’d be more than happy to help you again in the future.
Adil and Zuzi did an amazing job at our…
Adil and Zuzi did an amazing job at our house. It feels fresh, clean and ready to move in. Thank you for fast and friendly service:-)
23 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your lovely review.
We’re delighted to hear that Adil and Zuzi did an amazing job and left your home feeling fresh, clean, and ready to move in. It’s great to know you were happy with the fast and friendly service.
We truly appreciate your feedback and hope to assist you again in the future.
Excellent Service at a Reasonable Cost
The team arrived on time and where eager to get started. After they had done their works we walked round and inspected that everything haad been done to our satisfaction which it had very much exceeded. Godwins and his assistant did a first class job will
21 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear the team arrived on time and were eager to get started. It’s great to know that the final result exceeded your expectations and that the walkthrough left you fully satisfied.
Godwins and his assistant will be very pleased to hear your kind words. We truly appreciate your feedback and hope to assist you again in the future.
I highly recommend Hussain's Team
I highly recommend Hussain's Team. They did fantastic job. Very professional and nice team. Absolutely amazing. Thank you very much Hussain's Team.
18 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your fantastic review.
We’re delighted to hear that Hussain’s team did such an amazing job and that you found them professional and friendly. Your kind words will mean a lot to them.
We truly appreciate your recommendation and hope to assist you again in the future.
Adil was detailed and took great care…
Adil was detailed and took great care in his work.
21 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your kind feedback.
We’re really pleased to hear that Adil was detailed and took great care in his work. We’ll be sure to pass on your comments to him.
We truly appreciate your review and hope to assist you again in the future.
Great quality but felt over charged
Arrived on time a team of 3 for a 1 bed flat end of tenancy. Very polite and friendly got on with it and cleaned to a great standard. Took less than 5 hours. The booking process was easy and simple. Down side is judged a price from photos of when booked and all belonging still in photos. This cause them to almost double the original price. In summary I would do it again but use another company as I felt I was overcharged and researching more there are alot of others out there cheaper (ref #42232).
17 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your feedback and for your kind comments about the team, their professionalism, and the standard of the clean.
To clarify, we priced the job based on the photos you provided at the time of booking, even though the property still contained personal belongings. When our team attended, the flat was vacant, and despite that, it still required a team of 3 cleaners working for nearly 5 hours to complete the job to the required standard.
This reflects the actual level of work involved and confirms that the final price was based on the real condition and workload at the property, not simply whether items were present in the photos. We’re pleased to hear you were happy with the quality of the clean, but we do believe the price was fair for the amount of labour and time required on the day.
Thank you again for your feedback.
The workers were friendly and did…
The workers were friendly and did update that they were running late
I was VERY pleased with the Carpet Wash , Extractor Fan cleaning and tge Window cleaning
17 april 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your lovely feedback.
We’re really pleased to hear that the team kept you updated and that you were happy with their friendliness. It’s great to know you were especially pleased with the carpet wash, extractor fan, and window cleaning.
We truly appreciate your review and hope to assist you again in the future.
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