Great venue, very family friendly. Lanes are all well maintained . One complaint though. When allocated lane 10 for our game we went straight to it. None of the tables had been cleared from the previo... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRigby Road, FY1 Blackpool, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This place has it all, Bowling, karaoke, Escape room, laser tag, soft play, amusement machines, cafe and a bar, (inc waiter service) sign up and receive amazing discount deals 5*
Bedrijf heeft geantwoord
2nd visit and had a Great time at tenpin Blackpool, my first review of tenpin Blackpool i gave 1 star review for multiple reasons, but after speaking to the manager Alec and visiting for a second tim... Toon meer
Bedrijf heeft geantwoord
Most of the Staff are great with the Guests! only downsides, is how the long the drinks took to get to Our Lane - just 3 drinks by the way- we were halfway through our second game of bowling, and sepa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.
Contactgegevens
Rigby Road, FY1, Blackpool, England, Verenigd Koninkrijk
3,7
Gemiddeld
205 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good day out with some mates lots to do
Good day out with some mates lots to do foods ok but not there for food will plan on going again
17 juni 2026
Antwoord van Tenpin - Blackpool
Hi Jake,
Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Seemed so chaotic after you walk passed…
Seemed so chaotic after you walk passed arcade games at entrance. You dont really know where you are going to pay for bowling. Pricing was different to online best paying before you go. Tables in Middle of center was like a free for all had soft play queuing down the middle of them. And other side had bar so close to soft play and tables wasn't much room to queue for drinks and food. We seemes to spend more time waiting in queues then anythjng else. Ordered a snack at the lane for kids [was only portions of fries] and ended up waiting 35 mins after asking staff how long we would have to wait. Layout and signage could have been different. I get its just opened but atleast expected more staff and some more experienced trained staff present at a weekend
13 juni 2026
Antwoord van Tenpin - Blackpool
Hello Zoe,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We're truly sorry to hear about the chaotic experience you had, from the layout and queuing to the long wait for your snack order. We understand your frustration regarding staffing and the overall flow of your visit, especially for a newly opened venue. Your comments are invaluable as we strive to improve. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Great place clean but asked for bowling…
Great place clean but asked for bowling shoes and they didn’t have any so ended up bowling in sandals should make it clear don’t provide shoes. Also the alcoholic beverages was not good my friend ordered a gin didn’t even taste of anything and also no cocktails on the menu which I was looking forward to trying and not many choices of mixers
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Emma,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We are very sorry to hear about the issues with shoe availability and that the alcoholic beverages did not meet your expectations. We will ensure your feedback is passed on to our team for future improvements. We hope to see you again soon for a better experience. All the best ~ Laura
Antwoord van Tenpin - Blackpool
Hi Laura, thank you for the lovely 5* rating of Tenpin Blackpool. We are delighted to hear that you had an incredible time! We hope to see you again soon for another 5* experience. Best wishes, Jade
Antwoord van Tenpin - Blackpool
Hi Jane , thank you for the awesome 5* rating of Tenpin Blackpool! We hope to see you again soon. Best wishes, Jade
Soft play set up is awful
Soft play set up is awful, it is not seperate to the main room so it is far too loud for young children, they have magnetic gates which are not adequately staffed - would never return
13 juni 2026
Antwoord van Tenpin - Blackpool
Hi there, thank you for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! We pride ourselves on excellent customer service and so this is very disappointing to hear and we will most certainly be passing all of your feedback on to ensure improvements are made. Best wishes, Jade
Great fun for all the family we all…
Great fun for all the family we all loved it enjoyed ourselves great deal too recommended hundred percent👍🏻👍🏻👍🏻😁😁😁😁😁😁👍🏻👍🏻👍🏻👍🏻
17 juni 2026
Antwoord van Tenpin - Blackpool
Hi David,
Thank you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Why I’m giving Tenpin a 3 star firstly…
Why I’m giving Tenpin a 3 star firstly on arrival to the venue which my partner had pre booked she was asked for her name 4 times before they found her on the system! Had a wait there. Then he pointed at the lane we were bowling on which was lovely but for me I like to bowl right on tenpins that aren’t attached to string on many occasions we would bowl tenpins would fall by themselves?
Giving your opponent a better advantage.
A bit slippy when bowling but you’ve to expect this with it being new! There’s a barcode and a menu to order drinks and food etc!
5 of us ordered drinks table service 10 minutes later no drinks ? I went to the bar one man run off his feet bless this guy was working hard. I’d give him a 10 out of 10 for his work ethic and how hard he was working anyway I went to the bar as now 15 minutes had past I advised I’d ordered drinks table service they not turned up yet 4 members of staff I could see were stood in the back room near the bar on their phones having a laugh while this guys run off his feet. I advised they missed a drink off my order as at this point one of the four had decided to come and help the guy on the bar she checked the drinks I’ve gone to collect against the receipt and then got it another 5 minutes there her chatty to her mate the look she gave me wasn’t the best I thanked her. On returning to the lane to take my turn my partner was speaking with the family next to us whom had the same experience with their table service other than that I found it very expensive £70 for one game 5 drinks tenpins on string red rose bowling for me is a better experience in Preston plus the tenpins aren’t attached to string!
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Baz,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are truly sorry to hear about the difficulties you encountered from the moment you arrived, particularly with the booking system and the subsequent wait.
We understand your disappointment with the stringed pins and the impact this had on your game, as well as the slippery conditions you experienced. We also sincerely apologize for the significant delays with your drink order and the frustrating experience you had at the bar. It is concerning to hear about the conduct of some of our team members while another was working so diligently. Please be assured that we are addressing these issues internally to ensure our service standards are consistently met and that all our guests receive prompt and attentive service. Your comments about the pricing and your comparison to other venues are also noted. We are continuously working to improve our guest experience and your insights are invaluable in this process. All the best ~ Laura
Needs to improve
The place looks great. Probably teething problems with only recently opening but the food was awful and the coffee I ordered took too long to arrive when staff were stood around at the bar.
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Jeff,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are sorry to hear that the food and service did not meet your expectations. We are actively working to improve our kitchen and service efficiency. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Softplay not secure enough
I really dont feel like the soft play is secure enough there should be like a fence around the seating area having 1 staff member on who's trying to look for people's bookings and also keeping an eye on the doors isnt enough a child is going to run right out of the doors or be taken if something isn't done if you have more than 1 child to watch it would be so easy for one of them to just go also the music for the bowling is ridiculously loud the poor woman trying to check everyone in couldn't hear a thing which made the checking in process 10 times longer than it needed to be and it was so overwhelming for myself and my children I will not bring my children back for the soft play but the other activity's look good
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Chelsea,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about your concerns regarding the soft play security and the noise levels in the bowling area. We appreciate you bringing these issues to our attention, and we will pass your feedback to the team for review and improvement. We appreciate the feedback and hope to welcome you back again soon. All the best ~ Laura
Antwoord van Tenpin - Blackpool
Hi there,
Thank you for your amazing review at Tenpin Blackpool! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Enjoyable evening
The staff were really helpful, the lady that bought the food was lovely. The food was nice and hot. We took the family on night here to try it out and will visit again we had a great time.
11 juni 2026
Antwoord van Tenpin - Blackpool
Hi Sarah,
Thank you for you for your fantastic 5* review at Tenpin Blackpool! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear that you found the staff so friendly and we look forward to welcoming you back again very soon! Best wishes- Steph
Great set up and lots of activities to…
Great set up and lots of activities to do.
Menu was disappointing but overall it was a good bowling session
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Mr Bennett,
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We're glad you enjoyed the activities and the overall bowling session. We appreciate your comments regarding the menu and will use them to improve our offerings. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
Antwoord van Tenpin - Blackpool
Hello Matt,
Thank you for taking the time to rate Tenpin Blackpool 1 star. We are sorry to hear that you found the staff rude. We will pass this feedback onto the venue. We appreciate your patience during the first few opening weeks of our new venue. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
It was nice and clean and the staff…
It was nice and clean and the staff where so lovely and friendly.i do think it's a little expensive for what you get. I no you do offers but it's mainly through the week.
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello William,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We're so pleased to hear that you found our venue clean and our staff lovely and friendly. We appreciate your feedback regarding pricing and our offers. We hope to see you again soon! All the best ~ Laura
Room for improvement
My son couldn't access the soft play safely as he was being pushed and shoved around. The doors to the soft play kept being left open and he's non verbal and was able to just wander out freely, thankfully I was watching the area like a hawk but after ten minutes he didn't want to be in there. I was on edge as he could've just wandered out as it was very busy, several children were lost in the time I was there 6 that I was aware of so was very relieved when my older son finished laser tag with his friends so we could leave but even that had an extended wait time after we'd paid for two back to back games.
13 juni 2026
Antwoord van Tenpin - Blackpool
Hello Rachael,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We are very sorry to hear about the difficulties your son experienced in the soft play area, and the concern caused by the doors being left open. We also regret the extended wait time for your laser tag booking. Your feedback is important to us. We hope to welcome you back again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
100% worth a visit
100% worth a visit staff where all lovely and very helpful
We played the Machines, bowling and had a go in the Karaoke room kids can’t wait To go back
Very reasonable priced too
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Kelly,
We're so happy to hear you and the kids had such a lovely time enjoying our machines, bowling, and karaoke room! We appreciate your kind words about our staff and pricing. We look forward to your next visit! All the best ~ Laura
Food was very cheap and not very nice
Food was very cheap and not very nice
There was false advertising for times and prices of soft play which were not resolved on the night
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Rachel,
Thank you for taking the time to leave a review. We're very sorry to hear that the food quality was disappointing and that there was an issue with the advertised times and prices for soft play. We appreciate your feedback and will be sure to pass it on to the team. We hope you might consider visiting us again. All the best ~ Laura
Security guard was standing very close…
Security guard was standing very close when I was typing my name. Then half way through the game the guy was like there again. Bare in mind these are Security guy
My grandchildren are very young and it dont look good at all. It juat bad practice having that many Security in a family environment
17 juni 2026
Antwoord van Tenpin - Blackpool
Hello Theresa,
Thank you for taking the time to rate Tenpin Blackpool 2 stars. We appreciate you bringing your concerns about our security presence to our attention. We understand how this experience made you feel, especially with young grandchildren present. We are reviewing our security protocols to ensure a comfortable family environment for all our guests. All the best ~ Laura
Not the best start
Where do I start arrived to lanes given prebooked other guests still there felt like making them move to soon. Lanes dirty from there food so staff not cleaned no where to put it tables menus sticky. Ordered drinks to lane had to ask 4x as never turned up ordered food to lane half turned up other half didnt so our family had to eat seprate. By this time nxt people waiting for there turn so had to try find a table with the half food that turned up...again tables messy full of potts and rubbish...3 x had to ask bout rest of our food order after almost hr since first ordered we got it....so no not the best first impression at all however its new & was busy the place itself is good and fun & all staff were nice & tried to solve issues. Will return but unlikley to order food nxt time.
13 juni 2026
Antwoord van Tenpin - Blackpool
Hello Dawn,
Thank you for taking the time to rate Tenpin Blackpool 1 star. We appreciate you taking the time to share your detailed feedback regarding your recent visit. We are very sorry to hear about the issues you experienced with the lane cleanliness, sticky tables, and the significant delays and inaccuracies with your food and drink orders. We understand how frustrating it must have been to have your family eat separately and then have to move with incomplete food. We appreciate you acknowledging that our staff tried their best to resolve the issues. We will be sure to pass on your comments to the team for review and improvement. All the best ~ Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.