Our party planner brought a real sense of excitement to the experience, leading the kids with dancing and various activities such as balloon animal making. The Tenpin team were very flexible, allowing... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We booked Karaoke room 2 for a party on bank holiday Monday. Its a fun option available at the venue, the staff were great and helpful, cost was really reasonable, but the room got really hot and swea... Toon meer
Bedrijf heeft geantwoord
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... Toon meer
Bedrijf heeft geantwoord
Very noisy and overstimulating Some older boys bashing the hell out of boxing ball felt intimidating as I was with grandchildren Staff friendly and helpful also smiley 😃 Booking process worked w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contactgegevens
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
240 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was nice I just think the whole…
It was nice I just think the whole place needs a deep clean . The place needs a good clean everytime I go in there to eat there these little flys that are so annoying.
22 juli 2026
Antwoord van Tenpin - Croydon
Hi Reni, thank you for taking the time to review Tenpin Croydon! We're sorry to hear that there had been issues with the cleanliness during your visit. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon. Best wishes, Jade
We had an excellent time with tenpin…
We had an excellent time with tenpin and it was really fun with the family and kids.
22 juli 2026
Antwoord van Tenpin - Croydon
Hi Hamid, thank you for the amazing 5* rating of Tenpin Croydon. We're so happy to hear you had such a fun and excellent time with your family! We appreciate your kind words.
Take care,
Kirsty
My daughter the birthday girl And her…
My daughter the birthday girl And her friends had a great time. They loved the balloons Animals , the whole experience was good.
22 juli 2026
Antwoord van Tenpin - Croydon
Hello Miss Charlene,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that your daughter and her friends had such a great time celebrating with us and enjoyed the whole experience. We hope to see you again soon! All the best ~ Laura
Rude staff
Bowling lanes broke like 3 times, no apology or anything. ordered drinks and they took 20 minutes to come, asked about them after 15 minutes and got rude response from staff. Again, no apologies or anything. Wont be coming back.
20 juli 2026
Antwoord van Tenpin - Croydon
Hello Danny,
Thank you for taking the time to rate Tenpin Croydon 1 star. We are very sorry to hear about the issues you experienced with the bowling lanes and the significant delay in receiving your drinks. We also regret that you received a rude response from a staff member. We will pass your feedback on to the team for review. All the best ~ Laura
Antwoord van Tenpin - Croydon
Hello Julia,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're so happy to hear everyone enjoyed their afternoon with us! We truly appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura
Clean place and friendly staff.
14 juli 2026
Antwoord van Tenpin - Croydon
Hi Daisy, thank you for rating Tenpin Croydon 5*! We're thrilled to hear that the venue was clean and that you enjoyed the service from our friendly staff members. We will be sure to pass your kind comments on! We can't wait to see you back again soon! Best wishes, Jade
the children had an amazing time
the children had an amazing time. They described it as one of their best trips to date
10 juli 2026
Antwoord van Tenpin - Croydon
Hi there, thank you for your 5* review of Tenpin Croydon! It's lovely to hear how much of an amazing time your school group had with us and we can't wait to welcome you back again soon. Best wishes-Leila
Antwoord van Tenpin - Croydon
Hi there, thank you for your 5* review of Tenpin Croydon! We love to hear how friendly our staff were and we hope to see you again soon! Best wishes-Leila
Antwoord van Tenpin - Croydon
Hi Famous, thank you for the 5* review! We're delighted to hear that you had a great visit to Tenpin Croydon with your family and that you enjoy our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Antwoord van Tenpin - Croydon
Hi there, thank you for the 5* review for Tenpin Croydon! It's lovely to hear that our team had provided a helpful service during your visit. We hope to see you back again soon! Best wishes - Adelaide
Lovely day out with the family
Lovely day out with the family, most arcade games accept contactless payment but change machine available which also accepts contactless payment. Staff were very professional and polite. Definitely recommend. 👍🏽
7 juli 2026
Antwoord van Tenpin - Croydon
Hi Enoch, thank you for the 5* rating of Tenpin Croydon. We're so pleased to hear you had a lovely family day out and found our team professional and polite. We look forward to welcoming you back again soon!
Take care,
Kirsty
Antwoord van Tenpin - Croydon
Hi Elsa, thank you so much for the great 5* review of Tenpin Croydon! It is wonderful to see you had the best time and found our team friendly and venue clean and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Croydon
Hello Anna, Thank you for taking your time to leave us a great 5* review! We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Croydon. We do hope to see you again very soon. Many Thanks - Kimberley
We was running late so had to phone the…
We was running late so had to phone the centre to let them know. No issues what so ever with trying to get a later time and they were friendly and welcoming when we turned up
1 juli 2026
Antwoord van Tenpin - Croydon
Hi, thank you for the amazing 5* rating of Tenpin Croydon. We're thrilled to hear that despite running late, you were able to get this resolved and that the team provided great service. We look forward to welcoming you back again soon!
Take care,
Kirsty
Staff helpful and friendly
Staff helpful and friendly, clean facilities, nice addition of a table tennis table as well as the pool tables and arcades .
7 juli 2026
Antwoord van Tenpin - Croydon
Hello Rachel,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear you enjoyed your visit and that our clean facilities and friendly staff contributed to a great experience. We're also glad you appreciated the addition of the table tennis table! We hope to see you again soon! All the best ~ Laura
Great birthday day party
Very happy with the Croydon branch and how they hosted my daughter’s birthday party. Staff were very friendly and helpful . Kids loved the party and the food and the balloons. Would recommend to anyone who’s looking for a great birthday party idea for a decent price.
7 juli 2026
Antwoord van Tenpin - Croydon
Hello Dominic,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're so happy to hear that your daughter's birthday party at our Croydon branch was a success. It's wonderful that our team's friendliness and helpfulness made such a positive impact, and that the kids enjoyed the food and balloons. We truly appreciate your recommendation! All the best ~ Laura
We preordered some extra food
We preordered some extra food. When I received the pizzas for the kids I went to reception to ask where was my extra food. They replied to me that they have to feed all the party and then give us the extra food ( which it has no sense for me, because I want all the food together, one kids didn’t eat!!!) after we asked 3 more times to the waitresses and they asked me to come back again to the reception to give my reference number. Time passed and we almost finished our session. I asked to speak with the manager. She completely ignored us( even when she was in front of us). She never asked “what’s happen?”. Then I asked to have the refund, because it was too late ( they found out they gave the food to the wrong table). They never apologised. Worst experience ever!
1 juli 2026
Antwoord van Tenpin - Croydon
Hello, thank you very much for taking the time to leave a review of Tenpin Croydon. We very much appreciate the time taken to make us aware of the disappointment caused and we will certainly be passing this on to the relevant team. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon' Best wishes, Jade
Good staff
Good staff
Children were happy. Daughter was happy to get presents from Tenpin
1 juli 2026
Antwoord van Tenpin - Croydon
Hello Viktoriia Radchenko-Subych,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so happy to hear that our staff were good and that your children, especially your daughter, enjoyed their visit and the presents. We look forward to welcoming you all back again soon for more fun! All the best ~ Laura
Antwoord van Tenpin - Croydon
Hello Isioma,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that our team provided such friendly and helpful service during your visit. We hope to welcome you back again soon! All the best ~ Laura
The venue temperature was cool and…
The venue temperature was cool and appropriate. The only let down was the food. The burgers were not tasty and the chips tasted as though there were cooked in old oil. Also it would be an idea to allocate a space possibly behind the bar to store cake. My cake was fresh cream and tasted horrible as it needed refrigeration.
1 juli 2026
Antwoord van Tenpin - Croydon
Hello Mbee,
Thank you for taking the time to leave a 3-star review. We're glad to hear the venue temperature was comfortable. We sincerely apologize that the food, particularly the burgers and chips, did not meet your expectations. We also appreciate your suggestion regarding cake storage and are sorry your fresh cream cake was compromised. We will share your comments with our team for improvement. We hope that the rest of your experience was enjoyable and we look forward to welcoming you back again soon. All the best ~ Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.