The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... Toon meer
Bedrijf heeft geantwoord
So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... Toon meer
Bedrijf heeft geantwoord
Easy booking. Karaoke rooms are great, really easy to use and fun. Bowling was fab too - wearing your own flat shoes is fabulous. Just wish it was all slightly more affordable for families of 4. More... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
Contactgegevens
Foresters Leisure Park, Derby, DE23 8AG, Derby, Verenigd Koninkrijk
- 0333 034 6100
4,6
Uitstekend
168 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good escape room experience and nice to…
Good escape room experience and nice to have a pool table for an hr after whilst watching the football on the TV.
6 mei 2026
Antwoord van Tenpin - Derby
Hello Merlin,
Thank you for taking the time to rate Tenpin Derby 5 stars. We're happy you had a good time in the escape room and enjoyed the pool table while watching football. Thanks for your positive feedback; we appreciate it! All the best ~ Laura
Good experience
Good experience.
I booked for 13 juniors to bowl and had our own birthday celebration. The staff were very helpful and cleared up willingly for us after. The only downside was i bought pizza’s for the kids and they was hardly any cheese on them. Could be better for the price. Other than that i cnt complain
29 april 2026
Antwoord van Tenpin - Derby
Hello Customer 10,
Thank you for taking the it time to rate Tenpin Derby 4 stars. We're glad you enjoyed your bowling and birthday celebration! We appreciate your positive feedback regarding our staff's helpfulness. We'll address the pizza issue; thank you for bringing it to our attention. We look forward to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Had a great time
Had a great time, it was a good sized venue with plenty of facilities and other options as well as bowling, it was clean and the staff were helpful.
29 april 2026
Antwoord van Tenpin - Derby
Hi Greg, thanks for leaving Tenpin Derby a lovely 5* review! We're happy to hear that you had a great time at our venue! It's wonderful that you enjoyed the facilities, cleanliness, and helpfulness of our staff. Thank you for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Some of the games either ran out of…
Some of the games either ran out of water or tickets and the staff were really accommodating and let us play the games again
29 april 2026
Antwoord van Tenpin - Derby
Hi Sunita, thank you for rating Tenpin Derby 5*! We're so pleased to hear that our team were able to assist with the arcade games and resolve these issues for you. We look forward to seeing you again soon! Best wishes - Adelaide
Good venue
As a visitor to the area we booked bowling for a couple of hours.
Nice clean new looking venue. Not too busy for Saturday evening.
Helpful friendly staff
18 april 2026
Antwoord van Tenpin - Derby
Hi Adrian, thank you for the 5* rating and review of Tenpin Derby. We appreciate you choosing us while visiting the area! We're happy you found our venue clean and the staff helpful.
Take care,
Kirsty
Had a great experience when I went…
Had a great experience when I went bowling on a Sunday. Great deals and place was clean and pleasant. Service was really good too.
15 april 2026
Antwoord van Tenpin - Derby
Hi Kez
We appreciate you taking the time to leave us a 4-star review! We're happy to hear you had a great bowling experience on Sunday and that you enjoyed our deals, cleanliness, and service. Best wishes - Clare
Spot on from beginning to ending 👌
15 april 2026
Antwoord van Tenpin - Derby
Hi there, thank you for leaving Tenpin Derby an amazing 5* rating. We are thrilled to hear you had a great time with us and we hope to see you again soon! Best wishes - Kaylee
A brilliant night 3 lanes & had a…
A brilliant night 3 lanes & had a lovely time not rushed & just enjoyed it
10 april 2026
Antwoord van Tenpin - Derby
Hi Sharon, thanks for leaving a rating and review for Tenpin Derby! We're happy to hear that you had a brilliant time with us, and we greatly appreciate your kind words. Thank you for your positive feedback, we hope to see you again soon! Best Wishes - Rosie
Antwoord van Tenpin - Derby
Hi Aakash, thanks for leaving a rating and review for Tenpin Derby! We're delighted to hear that everything was perfect during your visit! We greatly appreciate your feedback, and we can't wait to see you again in the future! Best wishes - Rosie
Antwoord van Tenpin - Derby
Hi Darren, thank you for rating Tenpin Derby 5*! We're so happy to hear you found the staff to be friendly and enjoyed the atmosphere. We look forward to welcoming you back soon. Best wishes, Jade
good customer service
8 april 2026
Antwoord van Tenpin - Derby
Hi Vidur. Thank you for rating Tenpin Derby 4*! We're so pleased you were happy with the customer service! We hope to see you again soon. Best wishes, Jade
Staff at Tenpin are fabulous even the…
Staff at Tenpin are fabulous even the kids aged 12 & 14 were impressed with how friendly and accommodating staff were. Place is clean and much to do for a little day out here. Had lots of offers over the Easter time to make it slightly more affordable. Fun for all the family
8 april 2026
Antwoord van Tenpin - Derby
Hi Jessie,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear the staff have been so warm and welcoming with you, and we hope to welcome you back again very soon! Best wishes- Steph
Antwoord van Tenpin - Derby
Hi sukjinder
We appreciate your five-star rating! We're so glad you found our venue clean and tidy and that our team was polite. Best wishes - Clare
Good Experience
Been a few times on Tuesday evenings, excellent price, atmosphere & customer service. Will be visting again very soon.
10 februari 2026
Antwoord van Tenpin - Derby
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time with us on each visit. We can't wait to see you again at our Derby location. Many Thanks - Kimberley
Always have a great time here
Always have a great time here. Staff are really helpful and polite.
3 april 2026
Antwoord van Tenpin - Derby
Hi Michelle, thank you for the 5* review! We are delighted to hear that you enjoy visiting Tenpin Derby, and we can't wait to see you back again soon! Best wishes - Adelaide
Dirty table
Dirty table, food was absolutely awful. Customer service was friendly though. Overall the venue needs refurbishment and cleaning and food needs seriously looking at i wouldn't feed that to my dog
8 april 2026
Antwoord van Tenpin - Derby
Hi Laura. Thank you for this 3* rating! It's great to hear the staff were friendly. However, we're sorry to hear about the issues you encountered during your recent visit to Tenpin Derby. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Derby' where we can discuss this further with you. We hope to welcome you back again in the future for a better experience! Best wishes, Jade
Great fun and place to visit.
Great fun doing once a year with my family we had such a laugh my some really enjoyed himself too.
8 april 2026
Antwoord van Tenpin - Derby
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Derby. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Bowling and meal experince
Bowling was as expected and staff were friendly. Had a meal with the deal in place along side the bowling which was a good portion and tasty. Free parking on sight made it easy and stress free for the visit. Overall, good experince.
8 april 2026
Antwoord van Tenpin - Derby
Hi Karlie, thank you for your lovely 5* review of Tenpin Derby! We are so pleased you had a great time on your visit and had an overall food experience. We hope to see you again soon in the future! Best wishes, Jade
Antwoord van Tenpin - Derby
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Derby. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were friendly and helpful and…
Staff were friendly and helpful and made my sons birthday special
8 april 2026
Antwoord van Tenpin - Derby
Hi Dee, thanks for leaving Tenpin Derby an awesome 5* rating and review! We're so happy to hear that our staff made your son's birthday memorable! We appreciate you taking the time to share your positive experience and we look forward to seeing you all again in the future! Best wishes - Rosie
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.