The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... Toon meer
Bedrijf heeft geantwoord
So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... Toon meer
Bedrijf heeft geantwoord
Easy booking. Karaoke rooms are great, really easy to use and fun. Bowling was fab too - wearing your own flat shoes is fabulous. Just wish it was all slightly more affordable for families of 4. More... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
Contactgegevens
Foresters Leisure Park, Derby, DE23 8AG, Derby, Verenigd Koninkrijk
- 0333 034 6100
4,6
Uitstekend
168 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tenpin - Derby
Hello Ellie,
Thank you for taking the time to rate Tenpin Derby 5 stars. We are delighted to hear that you had a great time at the venue and that the staff was friendly and the lanes were easy to set up. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Had a great bowling trip with my son
Had a great bowling trip with my son. The girl who works there(I didn’t get her name) She was absolutely lovely also.
29 januari 2026
Antwoord van Tenpin - Derby
Hello, thank you for taking the time to leave such a fabulous 4* review of Tenpin Derby! We are so pleased you had a great time with your son and we very much hope to welcome you back again soon for another fun day out! Best wishes - Mel
Fun and offer on Sunday after 7pm
1 februari 2026
Antwoord van Tenpin - Derby
Hi Amy, thank you for leaving Tenpin Derby a fabulous 5* review! We're so pleased to hear that you had fun during your visit and was able to take advantage of our Sunday Sessions deal too. We hope to see you back again very soon! Best wishes - Rosie
Party host great food really bad
Booked the party for 6 people host was great only has 1 child left when came to 12 and machines turned of leaving last kid extreamly upset. Food was absolutely disgusting and no one ate it I ended up taking them all to mcdonalds after.
1 februari 2026
Antwoord van Tenpin - Derby
Hi Stacey, thank you for taking the time to leave a review of Tenpin Derby. We are sorry to hear about the issued you faced during your recent visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review-Derby'. Please include as much detail as possible.
Take care,
Kirsty
Check in was quick and easy
Check in was quick and easy. All staff were lovely. Food was really nice. Lovely atmosphere. My grandson loves coming here. Escape rooms next visit
31 januari 2026
Antwoord van Tenpin - Derby
Hi Marian, thank you for the 5* rating of Tenpin Derby. We are delighted to hear that your recent visit was great and that you and your grandson enjoyed the atmosphere. We look forward to welcoming you back again!
Take care,
Kirsty
Great value and experiwnce
25 januari 2026
Antwoord van Tenpin - Derby
Hi Helen, what a brilliant 5* review of Tenpin Derby! We are so happy you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Great value for money
Great value for money, free parking, loads to keep kids busy. Cheap & cheerful simple food menu: chips, pizza etc
23 januari 2026
Antwoord van Tenpin - Derby
Hey Ashley, thank you so much for the amazing 5* rating of Tenpin Derby. It's great to hear that you had an enjoyable experience and found it great value for money. We hope to see you back again soon for another fun experience.
Take care,
Kirsty
Antwoord van Tenpin - Derby
Hi Courtney, thank you for taking the time to review Tenpin Derby! We're sorry to hear that you didn't enjoy the service and that your games had been rushed. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this on to be looked into. We hope to see you again in the future for a better experience! Best wishes - Adelaide
The floor is ridiculously slippery
The floor is ridiculously slippery. None of the team could play properly as all worried to slip.
Not the cleanest place we have played
We wouldn’t return to bowl
17 januari 2026
Antwoord van Tenpin - Derby
Hello Leanne. We appreciate your feedback and time taken to leave us a review. We're sorry the floor's condition impacted your game and that the cleanliness wasn't satisfactory. We'll address these issues with our team. We do hope to see you again for a much better experience. Our apologies - Kimberley
very smooth transaction to booking to…
very smooth transaction to booking to arriving and playing the game, everything was ready for us when we got there
20 januari 2026
Antwoord van Tenpin - Derby
Hi Clo, thank you for the lovely 5* rating and review of Tenpin Derby. We are delighted to hear your experience was great from start to finish. We hope to see you again soon.
Take care,
Kirsty
We came to Tenpin to play laser tag for…
We came to Tenpin to play laser tag for our son’s birthday. We had a great time. We had the arena to ourselves and really enjoyed it. We will definitely be back. The young girl that was looking after us was great too. Really helpful and great at her job. I didn’t catch her name.
16 januari 2026
Antwoord van Tenpin - Derby
Hey Vick, thank you so much for the amazing review of Tenpin Derby. It's great to hear your visit was a great experience and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
Ok service
The service I had was great, however I realised I had paid for 4 games but only received 2? So we left not realising we were owed 4 games. The software at the venue doesn’t make it clear how many games we have.
17 januari 2026
Antwoord van Tenpin - Derby
Hi Elisha, thank you for taking the time to leave a review of Tenpin Derby. We are sorry to hear about your recent visit. If you would like to discuss this further, please send over an email to customer.feedback@tenpin.co.uk, with the subject as 'Review -Derby'.
Take care,
Kirsty
Everyone very welcoming and couldnt do…
Everyone very welcoming and couldnt do enough to help. The place is very clean which is always a good point
10 januari 2026
Antwoord van Tenpin - Derby
Hi Darren
Thank you for taking the time to leave a super 5* rating of Tenpin Derby. We appreciate you taking the time to share your positive experience! We are happy to hear that our team made you feel welcome and that you found our place clean. We would love to see you back soon for another great visit. Best wishes - Clare
Awful experience, awful staff, awful food.
Been here before and it was great, this time we went the staff were rude, food was awful and the staff did nothing but make us feel uncomfortable the whole time we were there. We had to show identification when we went in which had never happened before, unless we are wanting to buy alcohol from the bar then we should absolutely not have to show ID in order to have 2 games of BOWLING. won’t be coming here again. On top of this the security guy followed us round the entire night and had stood pretty much next to us the entire night.
6 januari 2026
Antwoord van Tenpin - Derby
Hello we are extremely sorry to hear this. We value all customer feedback and if you'd like to detail your concerns and clarify which site you visited, please email us on customer.feedback@tenpin.co.uk and ensure you include the site name in the email too so we can look into this further. Many Thanks - Kimberley
Bel posto per divertimento con amici.
Il locale è bello e pulito. Passato una bella serata con le amiche e i ragazzi si sono divertiti a bowling.
Il cappuccio non era caldo e il snack è arrivato troppo tardi...
5 januari 2026
Antwoord van Tenpin - Derby
Hi there
Thank you for leaving a wonderful 5* rating for Tenpin Derby. We are unable to read your review, but it seems like you had a great time. We hope to see you again soon. Best wishes - Clare
Staff very friendly and easy to set up…
Staff very friendly and easy to set up the game on ten pin
3 januari 2026
Antwoord van Tenpin - Derby
Hi Sandy, thank you for leaving Tenpin Derby a wonderful 5* rating. We are really happy to hear you enjoyed your time with us recently and we look forward to welcoming you back again soon! Best wishes - Kaylee
Poor Staff
Poor Staff,
Very poor staff
Worst experience of staff
Unprofessional
Non caring
Arrogant Manager
3 januari 2026
Antwoord van Tenpin - Derby
Hi Mohit, thank you for taking the time to review Tenpin Derby! We're sorry to hear that the service had not been as enjoyable as we'd have hoped. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this to the correct team. Best wishes - Adelaide
A great game of bowling
A great game of bowling, not rushed, enjoyable, staff friendly and helpful. Even better with a 2 for 1 on the cost.
22 december 2025
Antwoord van Tenpin - Derby
Hi there,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph
Great service
It’s doing brilliant. Easy to get to. Great experience and fun to attend
18 december 2025
Antwoord van Tenpin - Derby
Hi Cerys,
Thank you for your amazing 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us. It's great to see you had so much fun and found the venue easy to get to. We look forward to welcoming you back again very soon! Best wishes- Steph
Antwoord van Tenpin - Derby
Hello Maggi, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Derby. We are really pleased to see that you enjoyed your recent visit with us. We do hope to see you again very soon. Many Thanks - Kimberley
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.