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Tenpin - Dundee Reviews 

254
TrustScore 4 uit 5

4,1

Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love coming to tenpin, plenty to do bowling, lazertag pool etc great to have it all in the same place. Prices reasonable too, great place for family gathering or even a night out with friends

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Far too expensive for a group of 5 for 2 games. The lane seating area had not been cleaned properly, with drinks residue on shelf. Deals to reduce cost only available on line and staff would not allow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We normally go to Hollywood Bowl but coming to Tenpin is so much better, the boys love playing the arcade games after we have played bowling as Tenpin have so much more than Hollwood Bowl.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The bowling itself is priced well and fun, however the pool table broke and we had to get moved table and one of the arcade games broke as well. The main drawback from this was we waited so long for b... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.


Contactgegevens

  • Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Verenigd Koninkrijk

  • 0333 034 6100

4,1

Goed

TrustScore 4 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(254)

11.702 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Everything was fab

Everything was fab . First time there and we found our experience was very good . Staff attentive and food was of a good quality. Everything was easy to order online

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Brenda
Thank you for your fantastic 5-star review! We are so pleased to hear that your first visit was a great experience and that you found our staff attentive and the food of good quality. It's also wonderful to know that ordering online was easy for you. We look forward to welcoming you back again soon! Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

Friendly staff no problems with the…

Friendly staff no problems with the lanes had some food which was ok

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hello Jane,
Thank you for taking the time to rate Tenpin Dundee 4 stars. We're so pleased to hear that you found our team friendly and that you had no problems with the lanes. We appreciate your feedback on the food and hope to welcome you back again soon! All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

Bowling

I went to Tenpin on Sunday 3rd Aug 2026. We had a great time however the female toilets especially were very unclean. The sanitary bins were full and there were dirty used sanitary products on the floor next to the toilet. We played Poole, the only thing that could have made it better was chalk. There could also have been more staff about at points.

3 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Sarah
We appreciate you sharing your recent experience with us. We are concerned to hear about the cleanliness issues in the female toilets and the lack of chalk for the pool tables. We are addressing these points with our team to ensure our facilities are well-maintained and that adequate supplies are always available. We are also reviewing staffing levels to improve service. Your feedback is invaluable as we continuously strive to enhance our guest experience. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

The staff was good

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Jude, thank you for leaving Tenpin Dundee a lovely 5* rating. We are thrilled that our staff had a positive impact on your visit, and we hope we can welcome you again soon! Best wishes - Kaylee

Beoordeeld met 2 van de 5 sterren

Food took a long time to come out

Food took a long time to come out, there was not enough light ball available. The heat was incredible warm.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Theresa, thank you for taking the time to leave a review of Tenpin Dundee. We are sorry to hear about the wait times, lighting, and temperature issues you experienced. We will ensure your feedback is passed on to the correct team for future improvements.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Great experience

Easy to book via the website.
Staff helpful.
Couldn’t order food via the table QR code or website but the staff were very helpful and ordered with them.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Clare, thank you for the 5* rating of Tenpin Dundee. We're delighted to hear that booking was easy and our staff were helpful. We appreciate your understanding regarding the ordering system and are glad our team could assist. We hope to see you again soon!
Take care,
Kirsty

Beoordeeld met 2 van de 5 sterren

Only Tenpin that I know of that doesn’t…

Only Tenpin that I know of that doesn’t offer student discount.
Had to chase our lame to get turned on.
TVs on lanes that don’t work.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Sean, thank you for taking the time to leave a review of Tenpin Dundee. We are sorry to hear about the issues you experienced with the lane and non-working TVs. We will ensure this is passed on to the team for future improvements. Whilst we do not have certain offers available, we do have great deals throughout the week https://www.tenpin.co.uk/deals/. Hope to welcome you back again for a much better experience.
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

My first time there- the staff were…

My first time there- the staff were friendly. Helped set us up for the bowling. Atmosphere was good.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Grant
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great first experience with us and enjoyed the friendly service and atmosphere. We hope to see you again very soon! Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

We had to wait 10 minutes past our…

We had to wait 10 minutes past our allotted time which I can understand if it is busy but it was inconvenient.

Our lane broke down, the bumpers didn’t rise properly and the balls were stuck at the end of the alley. After pressing the assistance button and waiting 10 minutes as no one arrived to assist, I then had to find someone to look at the issue. It took a further 5- 10 minutes to get the alley working again and by that point my children had lost interest.

This was a really disappointing visit.
The female toilets were disgusting and looked like they had not been attended to or cleaned. There was toilet roll all over the floor and some of it looked like it had been used and left on the floor.

There was also a distinct smell of urine in the main area before we even got close to the toilets.

We have used this before and had a great experience but this time it was really disappointing.

4 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Kirsty
Thank you for taking the time to leave a review. We are truly sorry to hear about the numerous issues you experienced during your recent visit, from the delayed start and lane malfunctions to the cleanliness of our facilities. This is certainly not the standard we aim for, and we understand your disappointment, especially given your previous positive experiences. We appreciate you bringing these concerns to our attention so we can address them. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Always a great time at tenpin

Always a great time at tenpin. Fun had by all the family.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Samantha, thank you for the 5* rating of Tenpin Dundee. We're so happy to hear you had a great time spent with all the family. We hope to see you all again soon!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Good experience

Well organised, bowling was great fun with the grandchildren. Food was fine and there was plenty to do for the kids. We got a nice deal for the bowling and food. So wasn't as as expensive as I thought. Staff was friendly and helpful.

6 augustus 2026
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Antwoord van Tenpin - Dundee

Hi Joseph, thank you for the 5* rating of Tenpin Dundee. We're so pleased to hear that you had a great time bowling with your grandchildren and that there was plenty for the kids to do. It's wonderful that you found our staff friendly and helpful, and that our deal made your visit enjoyable and affordable. We look forward to welcoming you all back again soon!
Take care,
Kirsty

Beoordeeld met 3 van de 5 sterren

Came with 2 children 4 & 7 years old-

Came with 2 children 4 & 7 years old-
First time visitors. Would have appreciated someone coming round to ask if all ok. Our two grandchildren
struggled and we were unaware there
were “buffers” available for them to
use!! Paying over £30!for the four of
us (2 games) it could have been or
should have been more enjoyable!!

29 juli 2026
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Antwoord van Tenpin - Dundee

Hello William,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We're sorry to hear that your first visit wasn't as enjoyable as it should have been, especially with the little ones struggling. We understand your frustration regarding the buffers and will certainly pass your comments on to the team. We hope you'll consider visiting us again. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Easily booked on line.Great way to…

Easily booked on line.Great way to spend a mornjng with my friend.Staff very helpful.

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Angela, thank you for the 5* review for Tenpin Dundee! We're delighted to hear that you had a great time with your friend and that you found it easy to book online. We can't wait to see you again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Good fun great value for money and…

Good fun great value for money and great setting g staff very helpful when our lane developed an error they were quick to move us to another

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Susan
We are so pleased to hear you had a great time and found our staff to be helpful when you experienced an issue with your lane. We appreciate your kind words and hope to see you again soon! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

First time there and will definitely be…

First time there and will definitely be back, fun friendly atmosphere. We only played bowling and arcades but next time we are in Dundee we will be trying the rest.

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Sharlene
We're so happy to hear you enjoyed your first visit and found our atmosphere fun and friendly! We look forward to welcoming you back to try out our other activities next time you're in Dundee. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. With no problems

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Lynne
Thank you for the wonderful 5-star review! We are so pleased to hear that our team provided such helpful service during your visit. We hope to welcome you back again soon! Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

Good value for money

Good value for money. Ordering easy from the lane and friendly service. The only negative was that there was a very unpleasant aroma throughout the venue, especially over towards the soft play/seating area.

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Shannen
Thank you for your 4-star rating and feedback. We're glad you found our service friendly and the value good. We sincerely apologize for the unpleasant smell you experienced, especially near the soft play area, and will investigate this immediately. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Time Well Spent

Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our first visit in a long time and didn't. Disappoint when on a week night about tea time wasn't as busy as previous visits so queuing up for food and drinks didn't take long.

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi there, thank you for your 5* review of Tenpin Dundee! We're so glad to hear how much fun you had bowling and in the arcade, and how much you enjoyed the food. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 1 van de 5 sterren

Music way too loud couldn’t hear staff

Music way too loud couldn’t hear staff. Had to shout to be heard. Atmosphere not the greatest

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Stephanie, thank you for taking the time to review Tenpin Dundee! We're sorry to hear that you found the music to be too loud and we will ensure your feedback is passed to the correct team. We hope to see you again soon for a better experience! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Excellent trip to tenpin Dundee

Excellent trip to tenpin Dundee. Great bowling, soft play was fun, game of pool and an hour on the table tennis. Followed by the arcades and plenty of tickets won. Daughter enjoyed it that much we came back 3 days later and done it all again.

29 juli 2026
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Antwoord van Tenpin - Dundee

Hi Sean, thank you for the 5* review! We're delighted to hear that you had an excellent trip to Tenpin Dundee and that you enjoyed our fun activities. We look forward to seeing you again soon! Best wishes - Adelaide

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