Love coming to tenpin, plenty to do bowling, lazertag pool etc great to have it all in the same place. Prices reasonable too, great place for family gathering or even a night out with friends
Bedrijf heeft geantwoord
Locatie
Wijzig locatieKingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB
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Lees wat reviewers zeggen
Far too expensive for a group of 5 for 2 games. The lane seating area had not been cleaned properly, with drinks residue on shelf. Deals to reduce cost only available on line and staff would not allow... Toon meer
Bedrijf heeft geantwoord
We normally go to Hollywood Bowl but coming to Tenpin is so much better, the boys love playing the arcade games after we have played bowling as Tenpin have so much more than Hollwood Bowl.
Bedrijf heeft geantwoord
The bowling itself is priced well and fun, however the pool table broke and we had to get moved table and one of the arcade games broke as well. The main drawback from this was we waited so long for b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
Contactgegevens
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
254 reviews
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Bowling was fine
Bowling was fine. Ordered drinks and snacks but had to go collect them ourselves as they didn’t bring them and it was 20 mins later
21 april 2026
Antwoord van Tenpin - Dundee
Hi Alex
We appreciate you taking the time to share your experience. We're sorry your order wasn't delivered promptly, and you had to collect it yourself. We'll address this with our team. Best wishes - Clare
Asked to come for an interview
Asked to come for an interview, I arrived was asked to take a seat and I’d be seen shortly, no one showed up I was sat there for a good 45 minutes, you can’t treat people your trying to bring in as staff like that it’s so unprofessional
21 april 2026
Antwoord van Tenpin - Dundee
Hi Stacey
We apologise that you were kept waiting and that no one met with you. We appreciate your feedback and will address this internally to ensure a better candidate experience moving forward. Best wishes - Clare
No change available!
None of the change machines were working!
People just milling around wondering when they would be fixed. Took about an hour or so to fix.
Disappointing 😞
21 april 2026
Antwoord van Tenpin - Dundee
Hello Andy,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We regret the change machines were out of service. We know it's frustrating when equipment malfunctions, and we appreciate you bringing this to our attention. We hope that the rest of your visit ran smoothly and we look forward to welcoming you back again soon. All the best ~ Laura
Love the bowling, but staff letting it down
Loved the bowling set up, but the noise in the venue was incredible and difficult for our neurodivergent guest to deal with. We also had a problem getting slushie refills after booking these online. First we were told we had to bring back the cups, which we then did, to be told that we couldn't get any because we had to pay online and they didn't have any cups left (they wouldn't refill our cups). So we didn't stay for food after that. Most of the staff were miserable except one trans lady, who was polite and smiley.
12 april 2026
Antwoord van Tenpin - Dundee
Hello Caroline,
Thank you for taking the time to rate Tenpin Dundee 3 star. We're glad you liked the bowling setup. We're sorry the noise levels impacted your guest and that you had issues with the slushie refills. We'll address this internally to improve the experience. We appreciate your feedback regarding our staff. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Could do with more active cleaning
Everything was good apart from not initially being able to find a table/seat near soft play. Eventually found a table that had a tray of leftover food, drinks etc from a previous customer. I sat here for two hours and it wasn't taken away. I noticed a member of staff cleaning some tables just before I left but hadn't noticed anyone doing this until that point.
15 april 2026
Antwoord van Tenpin - Dundee
Hello AJ,
Thank you for taking the time to rate Tenpin Dundee 3 star. We appreciate you taking the time to share your experience. We're sorry you had difficulty finding a table and that the table wasn't cleaned promptly. We'll address this with our team to ensure better service in the future. All the best ~ Laura
Awful experience
Drinks took 20 minutes to come to our lane and when they did mines was wrong, had to wait 10 more minutes to get it fixed, then our lane broke down and had to be moved which took 15 minutes from braking down, there was no coins in the coin machine for 10 minutes had to wait, there was some arcade games that ran out of tickets so played them for nothing, also the front desk man was really smelly
12 april 2026
Antwoord van Tenpin - Dundee
Hello Mitchell,
Thank you for taking the time to rate Tenpin Dundee 1 star. We appreciate you sharing your experience. We're sorry to hear about the slow drink service, incorrect order, lane malfunction, coin machine issue, arcade game problems, and the front desk situation. Please email customer.feedback@tenpin.co.uk with 'Review' in the subject line so we can investigate. We hope to improve in the future. All the best ~ Laura
Antwoord van Tenpin - Dundee
Hi Lewis, thank you for the lovely 5* rating of Tenpin Dundee. We're delighted to hear you had a fun experience and found the team to provide great service. We look forward to welcoming you back again soon.
Take care,
Kirsty
Had a great time at Laser Quest with…
Had a great time at Laser Quest with the whole family. The staff are so friendly and helpful will certainly go back.
15 april 2026
Antwoord van Tenpin - Dundee
Hey Lorraine, thank you so much for the 5* rating of Tenpin Dundee. We're thrilled to hear you had a great time at laser with the family. It's lovely to hear that the team provided great service and we look forward to your return.
Take care,
Kirsty
Antwoord van Tenpin - Dundee
Hi Jacqueline, thank you for the great review of Tenpin Dundee! We are so pleased you had such a good time and we can't wait to see you again soon! Best wishes - Mel
The staff in the escape rooms were very…
The staff in the escape rooms were very friendly
15 april 2026
Antwoord van Tenpin - Dundee
Hello Customer 4,
Thank you for taking the time to rate Tenpin Dundee 4 stars. We appreciate your 4-star rating! We are so pleased to hear that you found the staff in the escape rooms to be very friendly and welcoming, we will pass on this feedback to the staff. We hope to welcome you back again soon. All the best ~ Laura
....
I booked and paid for all my activities in advance, I qued at the front desk and checked in when I arrived. Every time we finished an activity I had to rejoin the que of people coming in to start the next activity. I was booked in so that one activity followed another (as suggested by your staff) so I paid for an hour of bowling but spent 10 minutes of that waiting in a que. Poorly organised and low staff members.
15 april 2026
Antwoord van Tenpin - Dundee
Hello Esther,
Thank you for taking the time to rate Tenpin Dundee 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the long wait times between activities and the impact on your bowling time. We will review our booking process and staffing levels to improve the experience. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Antwoord van Tenpin - Dundee
Hi Elizabeth, thanks for leaving a rating and review for Tenpin Dundee! We're so happy you had an amazing experience! We look forward to your next visit; thank you again for your positive feedback. Best wishes - Rosie
Antwoord van Tenpin - Dundee
Hi David, thanks for leaving a rating and review for Tenpin Dundee! We're glad the bowling alley area was clean and tidy during your visit! Thank you for your positive feedback; we appreciate it greatly and we hope to see you again soon! Best wishes - Rosie
Antwoord van Tenpin - Dundee
Hi Kirsty, thanks for leaving a rating and review for Tenpin Dundee! We're so pleased to hear that you found the party to be great value and we we're pleased to see that you have rated us highly. We greatly appreciate the positive feedback, and we can't wait to welcome you back again soon! Best wishes - Rosie
Having a wee date night with my wife…
Having a wee date night with my wife and we played interactive darts and it was soo much fun and laughter then we played pool and played arcade games which was amazing competitive and just beyond fun, I recommend anyone who reads this get yourself down.
15 april 2026
Antwoord van Tenpin - Dundee
Hi Rian, thank you for the fabulous 5* review for Tenpin Dundee! We're delighted to hear that you had a great time with your wife and that you enjoyed our fun activities. We look forward to welcoming you back again soon! Best wishes - Adelaide
Amazing
Amazing, first time was at ten pin Dundee and everything very good, staff friendly, food amazing, highly recommend
15 april 2026
Antwoord van Tenpin - Dundee
Hi there, thank you so much for the excellent 5* review of Tenpin Dundee! We are really pleased to hear you had a great first visit with us. We will be sure to pass this lovely feedback on regarding our staff and food at the venue. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Antwoord van Tenpin - Dundee
Hi Christopher,
Thank you for your fantastic 5* review at Tenpin Dundee! We are delighted you've had such a lovely time on your recent visit to us. Your feedback is important to us and we hope to welcome you back again very soon! Best wishes- Steph
Had prebooked bowling for an hour as…
Had prebooked bowling for an hour as well as food and drinks. Got straight on the lane, food came 10 minutes later. Had to request our drink on 3 separate occasions. Their excuse was it didn't state what flavour of slushies were required. The I had to go back and ask for fizzy drinks that were purchased. Not very organised. Pool table kept jamming, had to ask for white ball on 2 occasions.
15 april 2026
Antwoord van Tenpin - Dundee
Hi Mhairi, thank you for taking the time to review Tenpin Dundee! We're very sorry to hear that there had been a long wait for your drinks order to arrive, and that there had been issues with the service and the pool tables. We will ensure your feedback is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee'. We hope to see you again soon for a better experience! Best wishes - Adelaide
It was a lovely place to have fun and…
It was a lovely place to have fun and celebrate. My kids and others invited enjoyed their time and had lots of fun.
It was really great and the staffs were super nice and welcoming.
12 april 2026
Antwoord van Tenpin - Dundee
Hi Nosakhare, thank you for the fabulous 5* rating for Tenpin Dundee! We're so pleased to hear that you had a fun celebration and that everyone had a great time. We hope to see you back again soon! Best wishes - Adelaide
Overall it would of been 5 stars
Overall it would of been 5 stars. The staff were friendly and welcoming. But I fortunately one of our sessions on the interactive darts didn't work but no compensation or refund was offered.
8 april 2026
Antwoord van Tenpin - Dundee
Hi Paul
We're glad the staff made you feel welcome. We regret that one of your interactive darts sessions didn't work properly. We'll review what happened to improve our guest experience. Thanks for your feedback. Best wishes - Clare
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