Lovely idea of an all in one place however clearly understaffed or over worked, poor staff members literally running from counter to machine and back, hands full of tickets or drinks etc. long... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First visit since renovations very impressed , good value with the meal deal,\ bowling ticket. Only downside the price of soft play extremely expensive as mist only want 30 mins should explore pric... Toon meer
Bedrijf heeft geantwoord
Exeter TenPin were able to accommodate our booking of all the lanes for the session. There did seem to be a lack of space at the ball rack end, not quite enough room to run and swing as before. Sta... Toon meer
Bedrijf heeft geantwoord
New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Contactgegevens
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Verenigd Koninkrijk
- 0333 034 6100
4,0
Goed
243 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good value deals
Good value deals, friendly staff and a recent refit of the venue make for an enjoyable experience.
10 juni 2026
Antwoord van Tenpin - Exeter
Hello, what a wonderful 5* review of Tenpin Exeter! We are so pleased you had such an enjoyable visit and find us good value for money and we can't wait to see you again soon for another fun day out! Best wishes - Mel
The whole family had a fantastic time…
The whole family had a fantastic time bowling. We love the new look to tenpin and didn’t know about all the changes but we will definitely be back to try the other things available!
24 juni 2026
Antwoord van Tenpin - Exeter
Hi Lucas,
Thank you for your lovely 5* review at Tenpin Exeter! We re delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Antwoord van Tenpin - Exeter
Hi Rachel
Thank you for the wonderful 5* rating. We appreciate your feedback and hope to see you soon. Best wishes - Clare
Very reasonable for 2 games .
Very reasonable for 2 games .
Food and drink servered quickly.
Parking is very confusing.
I parked on local road as it is free after 6.
10 juni 2026
Antwoord van Tenpin - Exeter
Hi PJ, thank you for the 4* review for Tenpin Exeter! It's great to hear that you enjoyed the bowling and the service. We hope to welcome you back again soon! Best wishes - Adelaide
Great revamp of Exeter Ten Pin Bowling…
Great revamp of Exeter Ten Pin Bowling and staff very accommodating for our very large group.
Brill air con
24 juni 2026
Antwoord van Tenpin - Exeter
Hello ,thank you for the lovely 5* review of Tenpin Exeter! We are so pleased you love our new look and enjoyed the aircon and we hope to welcome you back again soon! Best wishes - Mel
A young boy accused me of not paying…
A young boy accused me of not paying for a drink meanwhile I had my receipt online on my phone and he completely was ignoring me after I told him I was waiting for 30 mins for a slush puppy and it got to the point where we had to leave and I still didn’t have my drink but the boy didn’t bother to even tell me that my drink wasn’t on the system, he continued to service people while staring at me giving me dirty looks. Thankfully a lovely lady actually looked into it and saw I had paid and actually checked for me instead of looking down on me.
10 juni 2026
Antwoord van Tenpin - Exeter
Hi Lily
We genuinely appreciate you sharing your experience. We are concerned to learn about the difficulties you encountered and the way your situation was handled. We are addressing this internally to ensure our team provides consistent, respectful service to all customers. Best wishes - Clare
Family time.
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.
6 juni 2026
Antwoord van Tenpin - Exeter
Hi Alison,
Thank you for your fabulous 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Online food ordering is a back crap
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries
7 juni 2026
Antwoord van Tenpin - Exeter
Hi Tom, thanks for leaving Tenpin Exeter a 3* rating! We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the refurbishment! We are very sorry to hear about the issues you experienced with online ordering and the food service. We are looking into these concerns to improve for future visits. We hope to see you again in the future! Best wishes - Rosie
Bowling party Exeter
My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too .
Such an affordable party really good reasonable price ... Will be booking another party here
6 juni 2026
Antwoord van Tenpin - Exeter
Hi Veronica, thank you for leaving Tenpin Exeter a fantastic 5* rating! We're so glad your son loved his bowling party in Exeter and enjoyed the balloon modeling! It's wonderful to hear you found it affordable and plan to book with us again. Thank you for your kind words and we can't wait to see you again in the future! Best wishes - Rosie
Antwoord van Tenpin - Exeter
Hi Dan, thanks for leaving Tenpin Exeter a lovely 5* rating and review! We are so happy you had fun! We appreciate your positive feedback and hope to see you again soon! Best wishes - Rosie
Antwoord van Tenpin - Exeter
Hi Harry,
Thank you for your amazing 5* review at Tenpin Exeter! It's great to see you've had such a great experience whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph
A really nice evening at the newly…
A really nice evening at the newly refurbished 10 pin. Much better than it used to be 👍👍
3 juni 2026
Antwoord van Tenpin - Exeter
Hi Gary, thank you so much for the excellent 5* review of Tenpin Exeter! We are so pleased you love our new look and we can't wait to welcome you back again soon! Best wishes - Mel
Antwoord van Tenpin - Exeter
Hi Will
We are pleased that you enjoyed the level of service and our lovely staff during your visit. Hope to see you soon. Best wishes- Clare
The staff were really helpful, just need other food options
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.
3 juni 2026
Antwoord van Tenpin - Exeter
Hi Jaclyn, thanks for leaving Tenpin Exeter an awesome 4* rating and review! We're glad to hear your kids had a great time with the laser tag and that our staff were so helpful. We appreciate your feedback regarding the food portions and the limited dessert options and will ensure that this is shared with the correct teams for future improvements to be made. Thank you again for your feedback and we hope to see you again in the future! Best wishes - Rosie
Antwoord van Tenpin - Exeter
Hi Helen
Thank you for your wonderful 5-star review! We are so pleased you enjoyed our venue and staff. We hope to see you again soon. Best wishes - Clare
Staff were very helpful, had a 30 wait
Staff were very helpful, however it was very busy and there were no lanes free for our booked time. We ended up having to wait 30 mins for a free lane, they were apologetic.
3 juni 2026
Antwoord van Tenpin - Exeter
Hi Han, thanks for leaving Tenpin Exeter a fabulous 4* rating and review! We appreciate your feedback and we're sorry for the wait you experienced despite having a booking. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We're happy to hear that the staff were helpful and apologetic, and we hope to welcome you back again soon! Best wishes - Rosie
Bar wait times when dead
Waited 50 minutes for our drinks to come. multiple things weren’t in stock, which we changed. but still took longer to make? was a quiet night. approached staff multiple times and asked (after half hour). They were kinda stood there unbothered and said they’ll be there soon. Stayed for the activity’s but wouldn’t return for use of the bar any time soon. 0 staff motivation.
29 mei 2026
Antwoord van Tenpin - Exeter
Hi Caitlyn, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been a long delay for your drinks order and for any disappointment caused. We will ensure your feedback is passed to the correct team for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Exeter'. Best wishes - Adelaide
Great day out looking forward to coming back.
Party of 11 ranging from 50 to 10 we have had the best time ever something for everyone to do and plenty more new experiences for our next visit place was clean and staff and manager were so friendly and helpful and went above and beyond to help us totally respectful and polite you couldn’t ask for anymore prices were good and really looking forward to coming back thank you for a great afternoon out.
3 juni 2026
Antwoord van Tenpin - Exeter
Hello Marie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that everyone in your group enjoyed our site at Exeter! We are pleased to hear that you found our team members great throughout your stay. We are also pleased to hear that you found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley
The new refurbishment looks great
The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That said, the team were amazing and we were served fairly promptly.
3 juni 2026
Antwoord van Tenpin - Exeter
Hi Steve, thank you for the 4* review for Tenpin Exeter! We're glad to hear that you enjoyed the venue and the service from our team, however we are sorry that there had been issues with ordering food and drinks during your visit. We will ensure your feedback is passed to the correct team to be looked into. We hope to welcome you back again soon! Best wishes - Adelaide
The recently reburbished area is clean…
The recently reburbished area is clean and offers a great selection of activities for all age groups. The staff were polite and friendly
3 juni 2026
Antwoord van Tenpin - Exeter
Hi June, what a wonderful 5* review of Tenpin Exeter! It is wonderful to hear you love our new look and find our team polite and friendly! We hope this means you would like to visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.