Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Toon meer
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ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it wa... Toon meer
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Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... Toon meer
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Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
171 reviews
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Been to much better
Bowling was good because of our group. However, the tables are messy and sticky. Toilets were dirty. The bar order took 45 minutes to deliver. When it arrived, it was incorrect. Very disappointing.
8 april 2026
Antwoord van Tenpin - Falkirk
Hi Sophie,
Thank you for your 3* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us. However, we are very sorry to hear that it took a little longer than expected to receive your drinks order. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Great service
Great service. Staff were run of there feet but did a fantastic job looking after us. Maybe should consider getting more staff in especially during holiday seasons. Place was clean toilets were stocked. Great fun was had by all.
3 april 2026
Antwoord van Tenpin - Falkirk
Hi Margaret,
Thank you for your amazing 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff to be so friendly and helpful and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph
The food is barley edible and took over…
The food is barley edible and took over a hour to arrive after our booking.. the value fir food is great to what you get.
8 april 2026
Antwoord van Tenpin - Falkirk
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are sorry to hear that the food you were served was not up to our usual high standards. And you had a longer wait than we would have hoped for. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Our apologies - Kimberley
Bowling facilities were absolutely fine. Not a lot else.
Bowling facilities were absolutely fine! Looks like they’ve had a refresh of the seating and screens. Made the experience really good.
However, not so much when it came to the food. The first time I went, food didn’t come out for 30 minutes and it was much busier. This time, less busy and we had to ask after 25 minutes where our food was. Also, they forgot one of our drinks (1 of 3 drinks). Staff aren’t exactly friendly or apologetic either. Seems like manager is having to cover everyone’s incompetence.
8 april 2026
Antwoord van Tenpin - Falkirk
Hi Matthew, thank you for taking the time to leave a review of Tenpin Falkirk! We are very pleased to see you enjoyed your bowling time. However, we are very disappointed to hear there was a long wait for your food and a missed drink! We pride ourselves on excellent customer service so we are very sorry to see we dropped the ball on this occasion! Please be assured all feedback will be passed to the team so that improvements can be made and we very much hope to welcome you back again soon! Best wishes - Mel
Booking process easy.
Booking process easy.
Staff friendly and helpful.
Better value for money compared to the one in Stirling.
And most importantly my family always have a great time. See you again soon as we would highly recommend a visit if you haven't already been.
8 april 2026
Antwoord van Tenpin - Falkirk
Hi Shirley, thank you very much for the amazing 5* review of Tenpin Falkirk! We are delighted you found the booking process easy, staff friendly and also found us good value for money! We can't wait to see you all again soon for another great family day out! Best wishes - Mel
Staff is very friendly but very tight when with a big group
Staff is very friendly, can't fault them at all. However this was the first time I came with more than 1 person. We were 5 people and the bench and table is way too small, even with 3 adults and 2 kids.
8 april 2026
Antwoord van Tenpin - Falkirk
Hi Jo, thank you very much for the review of Tenpin Falkirk! We are so happy to hear you enjoyed your visit and found our team helpful but we are sorry to hear you found the area to small for your group! Please be assured all feedback will be sent to the team to make them aware of your concerns and we do hope you will still consider visiting us in the future! Best wishes - Mel
Great service from all at the bowling
Great service from all at the bowling. Emma checked us in and was really friendly
6 april 2026
Antwoord van Tenpin - Falkirk
Hi Claire, what a brilliant 5* review of Tenpin Falkirk! We are thrilled you had a great time and received excellent customer service! We will be sure to pass your lovely feedback on and we can't wait to see you again soon! Best wishes - Mel
It was fast for my drink
1 april 2026
Antwoord van Tenpin - Falkirk
Hi Innes, thank you for rating Tenpin Falkirk 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service. We can't wait to see you back again soon! Best wishes, Jade
Staff were very helpful
Staff were very helpful. The food we ordered was delivered to the lane really quickly. In spite of it being really busy, everything ran like clockwork.
28 maart 2026
Antwoord van Tenpin - Falkirk
Hello, what an amazing 5* review of Tenpin Falkirk! We are so pleased you had such an enjoyable visit and that all ran smoothly and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Falkirk
Hi Andrew, what a brilliant 5* review of Tenpin Falkirk! We are thrilled you had a great time with your family and found our team super friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Good deal for an entertaining night out
1 april 2026
Antwoord van Tenpin - Falkirk
Hello Heather,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are delighted that you found the experience a good deal for an enjoyable night out. We look forward to welcoming you back again soon. All the best ~ Laura
Antwoord van Tenpin - Falkirk
Hello Laura,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are thrilled that you found the experience good value for money and had a great night. We look forward to welcoming you back again soon. All the best ~ Laura
4 pins at best
had booked on line an hour bowling and pizza
we arrived at 12 10 for our bowling. i have a blue badge and there are no blue badge spaces infact there are no concessions for blue badge holders.........
you should address this.
ok nice and freindly went and got a drink that took about ten minutes it seems the lady doing the food was also serving drinks. so got our lane and got on and played. i had to ask the girl for our pizza.. pizza definatly pretty poor very thin base with no taste.
the lane cut off after an hour when we were mid game. timer started when you logged in not when you started bowling.
sorry but it was pretty poor be a long time till we are back
1 april 2026
Antwoord van Tenpin - Falkirk
Hi John
We appreciate you taking the time to share your experience. We're sorry the blue badge parking and service were not satisfactory. We'll address the parking and staffing concerns. We regret that the pizza and lane timing negatively impacted your visit. We value your feedback and will use it to improve. Best wishes - Clare
The speed of service was abysmal
The speed of service was abysmal. We had pre-booked well in advance and were bringing a large party along, however this did not seem to be expected and the facility had 3 staff running everything. So we were constantly having to remind them of things such as food orders they had forgotten and to even bring the drinks we had ordered. The laser tag is also a let down as some guns were poorly charged or simply did not work, and they had no spares, so some could not play. We also felt the room itself could have much more to engage with, such as targets for more points and layout could be improved.
31 maart 2026
Antwoord van Tenpin - Falkirk
Hi, thank you for taking the time to leave a review of Tenpin Falkirk. We're sorry to hear that the service was slow, and some of your party couldn't fully participate in laser tag. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for the inconvenience this caused and we do hope to welcome you back again.
Take care,
Kirsty
Not a good experience.
Not a good experience this time. There was a problem with our lane that the bowling balls kept going so far then veering off left or right. We gave up after repirting the issue. We were told it was the oil on the surface was done on the Monday and we were playing on the saturday. Absolute rubbish. We go all the time and play on the busiest lanes. One member of staff said he would come over but never appeared which is why we had to go through it all over again.The manager issued vouchers for us to return. You may thunk great, not so when its cost me £18 in taxis to get there and foir costs on top.
I purchase food at the time of booking online, it's alway a reminder to staff as they bring it 50% without being reminded. It seems they are short staffed and trying but skimming along which isnt acceptable. I understand they are busy but they know it will be busy, they need to plan ahead for this. Its organised chaos with teenagers and students at the helm.
29 maart 2026
Antwoord van Tenpin - Falkirk
Hello, thank you for taking the time to write a review for Tenpin Falkirk! We're very sorry to hear that there had been technical issues with the lanes during your visit, issues with the service and food, and for any disappointment caused. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Falkirk' and we can pass this onto the correct team to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Quick service and very friendly
25 maart 2026
Antwoord van Tenpin - Falkirk
Hello Rachel, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Falkirk. We are so pleased to hear that you found our team friendly. We do hope to see you again very soon. Best Wishes - Kimberley
We always have a great time when we…
We always have a great time when we come for a game with our grandson. The staff are always nice and willing to assist if you have a problem. Booking was dobe over the phone , not a problem.
21 maart 2026
Antwoord van Tenpin - Falkirk
Hi Brian
We're happy to hear that you and your grandson always have a great time during your visits. We appreciate your kind words regarding our staff's helpfulness and the ease of phone booking. Thank you for your positive feedback! Best wishes - Clare
Bowling
Staff are really good and helpful. Prices for bowling are reasonable. Would give better prizes for tickets from arcade though. Toilets could be better.
25 maart 2026
Antwoord van Tenpin - Falkirk
Hi Scott, thank you for the review for Tenpin Falkirk! We're so glad to hear that our team were able to assist you and that you enjoyed the pricing. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Abandoned our games on 2 lanes
We had 2 lanes and 6 children for a birthday celebration. Mid way through our second game the balls got stuck in the gutter at the far end of the lanes and no balls were returned meaning we had to stop play. Reported the issue, but no one came to assist. After 15 minutes waiting the kids got fed up and we had to abandon our games. When we mentioned this again before leaving, the member of staff neither acknowledged the issue or provided any apology and simply handed us 2 2for1 games vouchers. Very disappointed
23 maart 2026
Antwoord van Tenpin - Falkirk
Hi Sean, thank you for taking the time to write a review for Tenpin Falkirk! We're very sorry to hear that there had been technical issues that had impacted your games and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Falkirk', and we can pass this on to be looked into. Best wishes - Adelaide
Family bowling day.
My Grandson wanted to come bowling and he absolutely loved it, staff were great and he loved the amusements.
25 maart 2026
Antwoord van Tenpin - Falkirk
Hi Cathi, thank you so much for the brilliant 5* rating of Tenpin Falkirk. It's lovely to hear that your grandson had a really great time and enjoyed the facilities. Hope to see you again for another 5* experience.
Take care,
Kirsty
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