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Tenpin - Glasgow Reviews 

185
TrustScore 4 uit 5

4,0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Verenigd Koninkrijk

  • 0333 034 6100

4,0

Goed

TrustScore 4 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(185)

11.705 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Busy night so could be down to that but…

Busy night so could be down to that but drinks took 25 mins to come to our table, food 45 mins, payed for 2 hours and got rushed off after the first hour

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! You feedback is very important to us as this will allow us to ensure improvements are made where needed so thank you! We do hope you will still consider visiting us in the future and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel

Beoordeeld met 2 van de 5 sterren

Meals did not come out to couple of…

Meals did not come out to couple of minutes before game finished, also asked for sauce for kids dinner and was told some1 would bring to us and didn’t!

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Michelle
We appreciate you taking the time to share your experience. We are sorry the meal timing and sauce request were not met. We'll review how we can improve our service. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

The bowling alley was clean

The bowling alley was clean, it functioned

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hey William, thank you for the 5* rating and review of Tenpin Glasgow. It's lovely to hear that you had a fun time bowling and that the venue was clean and ran smoothly. Thanks again for your positive feedback.
Take care,
Kirsty

Beoordeeld met 3 van de 5 sterren

The group on before us were running…

The group on before us were running late and this meant we were delayed in getting started. with a group of over 40 this was not idea. We also felt drinks were very expensive. Staff did what they could but it was just not ideal. Given we had booked in advance for 8pm I would have expected to be on the lanes for 8pm.

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your group was delayed and you found the drinks a little expensive! Your feedback is so important to us as this allows us to ensure improvements are met where needed! We do hope this will not put you off from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Brilliant venue and great atmosphere

Have a wonderful time with family great place to go

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi kausar,

Thank you for your fantastic 5*review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

The kids really enjoyed it

The kids really enjoyed it. It was perfect—very easy to get there and leave.

1 april 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Summi, thank you for leaving Tenpin Glasgow an excellent 5* rating! We appreciate you taking the time to let us know how we did! We're so glad the kids had a great time and that our location was convenient for you. We can't wait to see you again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Good value for the money

Good value for the money. I visit every 2 weeks with my grandson, he loves it. Staff are very nice and friendly.

22 maart 2026
Review zonder uitnodiging
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hello Nasim,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We're so glad to hear that you and your grandson enjoy your visits! It's great to know that you find it good value and that our staff are nice and friendly. Thanks for the positive feedback! All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

Kuds birthday Price offer generally…

Kuds birthday Price offer generally good and staff flexible, but quality of food /pizza really needs to be improved and with a little focus on quantity too for 8-12 yr olds

25 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi there, thank you for taking the time to review our Tenpin Glasgow location! Thank you for the positive feedback regarding the birthday party deal and our staff. We're sorry to hear of any disappointment caused with the quality of the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes, Jade

Beoordeeld met 3 van de 5 sterren

The prices

The prices for food, drinks, and karaoke rooms are very expensive.

25 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hello Sean, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Glasgow. We are sorry to hear that you found our prices high. We always do our best to make sure our activities are good value for money. We will pass your thoughts onto our team. Many Thanks

Beoordeeld met 4 van de 5 sterren

Expensive

Good but expensive

25 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Zaj, thank you for taking the time to leave a review of Tenpin Glasgow. We are pleased to hear you had a good time but felt the prices were higher than expected. Feel free to check out what deals we have throughout the week for a future visit https://www.tenpin.co.uk/deals/.
Take care,
Kirsty

Beoordeeld met 1 van de 5 sterren

Poor service waited over 35 mins for 3…

Poor service waited over 35 mins for 3 drinks to be brought to table
When approached bar i seen the drinks had been sitting and they couldnt make an expresso martini
Rather than coming and explaining this we were left to wait for 35 mins
Poor customer service everyone was training and no one in control

25 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi there
We appreciate you taking the time to share your experience. We're sorry the service was slow, and your drinks weren't up to par. We'll address this with our team to ensure better service going forward. Please email customer.feedback@tenpin.co.uk using the subject "Review - Glasgow" and include the details to discuss this. Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

Staff where rude and standing about it…

Staff where rude and standing about it was really busy but staff standing about doing nothing didnt help service was really slow

25 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Darren, thank you for taking the time to review Tenpin Glasgow! We're sorry to hear that the service had not been up to the high standards we aim for. We will ensure your feedback is passed onto the correct team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Robert, thank you for the lovely 5*rating of Tenpin Glasgow. We are delighted to hear that you had a great time. We appreciate your kind words about the team and hope to see you back again soon.
Take care,
Kirsty

Beoordeeld met 1 van de 5 sterren

Unhelpful

Turned up early like it advised and was told our lane wasn’t ready and that the booking wasn’t for the time we had on our reservation and was told to come back at the time they had on system to see if the lane was ready, then had an issue with a bowling ball stuck in the gutter before we played and advised staff of this but they couldn’t care less and said someone will get to it when they can but they never appeared.

28 februari 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi there,

Thank you for your 1* review at Tenpin Glasgow! We are very sorry to hear you've not had a great experience with us on your latest visit to us! Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed! If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Beoordeeld met 3 van de 5 sterren

Becomes very busy during school holidays and Cubs, Scouts, Boys Brigade, Brownies and Guides nights out. Also very noisy.

Experience is great when venue is quiet.
Venue becomes very noisy quite often.
Irregular users do not understand any of the standard protocols.
Basic safety lessons should be made a requirement.

3 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi John, thank you for the review for Tenpin Glasgow! We're glad that you had a great experience, and we really appreciate your feedback which we will pass on to the correct team. We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Good experience and good deal for…

Good experience and good deal for Sunday night but took a while to be served which wasn't great and then ordered drinks to lane and we had already finished our 1st game before the drinks arrived.

1 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi there, thank you for taking the time to write a review for Tenpin Glasgow! We're glad to hear that you had a good experience and that you enjoyed our Sunday deal, but we are sorry that there had been a delay for your drinks order to arrive. We will ensure your feedback is passed onto our team. Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

Ten pin Glasgow brilliant

Ten pin Glasgow brilliant. My granddaughters luv the animated darts it is always so organised and great fun. Polite and efficient staff. Well done

6 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Linda, thank you for rating Tenpin Glasgow 5*! We're delighted to hear that you had a great visit with your family and that you enjoyed the darts. We look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Amazing visit

Amazing visit - tiniest of sniggles, it was roasting.

3 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Vikki, thank you so much for the lovely 4* review of Tenpin Glasgow! We are thrilled you had such a great visit and we take on board all feedback which we will be sure to pass onto the team! We look forward to seeing you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Brilliant.

Brilliant.

27 februari 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hey Norman, thank yo so much for rating Tenpin Glasgow an amazing 5 stars! We are pleased to hear you had a brilliant time and we look forward to welcoming you back again.
Take care,
Kirsty

Beoordeeld met 4 van de 5 sterren

Definitely be back

Good offers on, place is nice and clean. My only slight recommendation would be to have more size 6 bowls as these were hard to come by and 2 out of 5 players were using it as well as someone on the lane next to us so was a bit of waiting around to share when there was an abundance of heavier bowls in all lanes that no one was using

1 maart 2026
Logo Tenpin - Glasgow

Antwoord van Tenpin - Glasgow

Hi Ang, thank you for rating Tenpin Glasgow 4*! We're glad to hear that you enjoy our deals and the venue. We really appreciate your feedback about the bowling balls and we will ensure this is passed on to the correct team. We hope to see you again soon! Best wishes - Adelaide

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