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Tenpin - Leeds Reviews 

142
TrustScore 4 uit 5

4,2

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • 13 Merrion Way, Leeds, LS2 8BT, Leeds, Verenigd Koninkrijk

  • 0333 034 6100

4,2

Goed

TrustScore 4 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(142)

11.699 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Everything was great apart from the…

Everything was great apart from the service at the bar. She was very slow too busy talking to other staff and not engaging with people waiting to be served.

13 mei 2026
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Antwoord van Tenpin - Leeds

Hi Mark, thank you for leaving Tenpin Leeds a lovely 4* rating and review! We appreciate your feedback regarding the bar service, and we will ensure this is passed onto the relevant teams to review. We're pleased to hear that everything else was great and we hope to welcome you back again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Good evening out

Good evening out. Fairly priced drinks ans good. And good entertainment wether its bowling or arcade.

10 mei 2026
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Antwoord van Tenpin - Leeds

Hello
We're happy you had a good evening out and found our drinks fairly priced. It's great you enjoyed the entertainment, from bowling to the arcade. Thanks for the review! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

An Outstanding Experience at Tenpin – Perfect for Families and Groups

I recently visited Tenpin for a much-needed afternoon of entertainment, and I must say, the experience exceeded my expectations in almost every department. From the moment we walked through the doors, the atmosphere was vibrant and welcoming, striking that perfect balance between high-energy fun and a relaxed environment where you can actually enjoy a conversation between frames.
The booking process was the first thing that impressed me. I used the mobile app to secure our lane, and it was incredibly intuitive. It allowed me to see real-time availability, choose our preferred slot, and pay in advance, which meant we could bypass the main queue at the front desk and get straight to the action. For anyone who hates waiting around, this is a massive plus.
Upon arrival, the staff were friendly and efficient. They had our shoes ready and directed us to a lane that was clean and clearly well-maintained. Unlike some other bowling alleys I’ve visited in the past, the machinery here was flawless—no stuck pins or technical glitches to interrupt our game. The scoring system is also very modern and easy to read, adding a nice competitive edge to the session.
Between games, we sampled some of the food and drinks. The menu offers a great variety of classic bowling alley fare, but the quality was much higher than the standard "fast food" expectations. The burgers were juicy, and the sharing platters were generous and fresh. The bar area is also well-stocked with a good selection of soft drinks and alcoholic options, making it a great spot to hang out even if you aren’t bowling.
Overall, Tenpin provides a fantastic, rounded experience. Whether you are bringing the kids for a birthday treat or heading out with a group of friends for some evening competition, it delivers great value for money. The cleanliness, the modern technology, and the top-tier customer service make it my go-to choice for bowling. I’ll definitely be returning soon

20 februari 2026
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Antwoord van Tenpin - Leeds

Hello Kelly, Thank you for taking your time to leave us a absolutely amazing 5* review for our Tenpin in Leeds! We are so pleased to hear that you had a fantastic time with us, enjoyed our facilities and found our booking system easy to use. We will pass your comments onto our team! We do hope to see you again very soon for some more bowling fun. Best Wishes - Kimberley

Beoordeeld met 2 van de 5 sterren

Staff refused to split payment

Went for our friends birthday to do some bowling. When approaching the counter to pay the member of staff said she couldn’t split our payment because it would take too long and people was behind us.. we found this quite rude as we intended to split our payment and we felt rushed because there was someone behind us. Wasn’t customer service we expected at all.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Tenpin - Leeds

Hello Daniella,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate you taking the time to share your experience. We're sorry to hear that you felt rushed and that we didn't meet your customer service expectations regarding splitting payments. Please email customer.feedback@tenpin.co.uk with details, so we can investigate this further. We hope to provide a better experience in the future. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Nice and oiled lanes

Nice and oiled lanes. Will defo come back

2 mei 2026
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Antwoord van Tenpin - Leeds

Hi Edd, thank you for taking the time to review Tenpin Leeds! We appreciate this feedback regarding our facilities and we can't wait to welcome you back soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

No waiting at all

No waiting at all. Clean and polite staff

6 mei 2026
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Antwoord van Tenpin - Leeds

Hello Danielle,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate your 5-star rating! We're so glad you found our venue clean, with polite staff, and no wait times. We hope to see you again soon! All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Fantastic night

Fantastic night

Plenty to do, very helpful staff

5 mei 2026
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Antwoord van Tenpin - Leeds

Hello Ellie,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate your 5-star rating! We're happy you had a fantastic night and found our staff helpful with plenty to do. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Beoordeeld met 2 van de 5 sterren

Excape room

So disappointed with the excape room and the customer service provided by the original member of staff, got refused access because no ID (even tho I am over 18 🤣🤣) but then he went and got his manager who was a lot more polite and respectful and understanding of the fact I physically don’t own ID and the fact I work full time and couldn’t just reschedule which is what the original guy was trying to force me to do, In the end got an hour worth of bowling as a substitute and offered a free game of pool after so thanks to the manager.

6 mei 2026
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Antwoord van Tenpin - Leeds

Hello Will,
Thank you for taking the time to rate Tenpin Leeds 2 stars. We appreciate you sharing your experience. We regret the initial issue with access and the customer service you received. We're glad the manager was able to offer a more positive resolution with bowling. We'll address your feedback internally to improve our team's handling of similar situations. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin - Leeds

Hello Yousuf,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy you had an amazing experience and that our staff were supportive! Thank you for your five-star rating; we appreciate it. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

experienced a difficulty but staff were…

experienced a difficulty but staff were quick to sort it

8 april 2026
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Antwoord van Tenpin - Leeds

Hello Customer 2,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy to hear that our staff quickly resolved the difficulty you experienced. Thank you for your positive feedback; we appreciate it and look forward to welcoming you back again soon. All the best ~ Laura

Beoordeeld met 3 van de 5 sterren

Bowling was great and good quick set…

Bowling was great and good quick set up. Bar takes ridiculously long to get served because the bar staff chat to each other whilst taking two to pour a Guinness. Took us almost 20 minutes to get served and finally sit down to bowl. Which is crazy considering I was second in the queue. Great venue but need to have a meeting with your bar team about standards.

29 april 2026
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Antwoord van Tenpin - Leeds

Hi Josh, thanks for leaving a rating and review for Tenpin Leeds! We appreciate your feedback and we're glad you enjoyed the bowling experience. We're sorry the bar service was slow. We will address this with our team to improve our service standards in the future. Thanks for taking the time to leave us a review and we hope to see you again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Great experience – clean, good value and friendly staff

I visited with my partner for bowling and had a great time. The place was clean, and booking online was easy with a reasonable price including a cheeseburger and chips. We played one game, had lots of laughs, and the staff were very friendly and helpful. We would definitely visit again.

22 april 2026
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Antwoord van Tenpin - Leeds

Hi Mona, thank you for the fab 5* review for Tenpin Leeds! We're thrilled to hear that you had a great time with your partner and that you enjoyed the bowling, food and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Overall experience was great

Overall experience was great. Can’t argue with 50% off some drinks on a Tuesday night and super cheap tenpin bowling. 4 stars for a cheap night out on the wrong side of payday!!

Had a great night out following a team meeting in Leeds. 2 games under a tenner!!

Staff were great too!

Only downside was the classic burger I had which was pretty horrible. Had chewy,gristly,crunchy bits in it. It was a double patty but they were really thin. I’m not keen on burgers anyway but the choice was limited. Not expecting 5star for fast food, but it wasn’t very fast either. Fries were the only saving grace in that meal!

Ordered at the table using qr code, and impressed with bar service.

Overall would defo go back on a Tuesday with that sort of deal. But would avoid food in future. Hence the 4 stars

29 april 2026
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Antwoord van Tenpin - Leeds

Hi Sara
We're glad you enjoyed the cheap bowling and drinks! We appreciate your feedback regarding the burger; we'll look into the food quality and preparation time. We're happy the staff and bar service impressed you. We hope to see you again on a Tuesday! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Yungblud

We popped in because it was so busy around the arena. Found somewhere to sit and service was very quick, drink brought to our table.

21 april 2026
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Antwoord van Tenpin - Leeds

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had an excellent time at our Tenpin in Leeds. We do hope to see you again very soon! Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

Very nice staff

The staff , and it didn’t take long for a lane was straight in

17 april 2026
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Antwoord van Tenpin - Leeds

Hi Kai, thank you for taking the time to leave a lovely 5* review of Tenpin Leeds! It is so nice to hear you found our team great and that there was not a long wait for your lane! We hope this means you will visit us again soon and we can't wait to welcome you back soon soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

We had a great time there and the staff…

We had a great time there and the staff was very helpful and friendly

21 april 2026
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Antwoord van Tenpin - Leeds

Hello, thank you very much for the brilliant 5* review of Tenpin Leeds! It is lovely to see you had such an enjoyable visit and found our wonderful team helpful and friendly and we can't wait to see you again soon! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Great day out

Really nice atmosphere, staff helpful, food could be slightly better but it's cheap and cheerful and good for kids standards. Lots of activities under one roof. Lots of offers. Will definitely go back again.

21 april 2026
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Antwoord van Tenpin - Leeds

Hi Sonia
Thank you for your review! We're happy you enjoyed the atmosphere and found our team helpful. We appreciate your feedback on the food and are glad you found our activities and offers appealing. We look forward to your next visit! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

I go ten pin bowling every Wednesday…

I go ten pin bowling every Wednesday morning with 3 of my friends and we have 2 games.
We get consetions so it's value for money for us.
We really enjoy ourselves alot and we are very competitive between ourselves.
We like the ambience of the bowling alley alot with flashing bright lights and disco music.

14 april 2026
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Antwoord van Tenpin - Leeds

Hi Jonathan
We're happy to hear that you and your friends enjoy your weekly bowling games! It's great you find value in our concessions and appreciate the atmosphere. We appreciate your positive feedback! Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Lane i was in was clean food was…

Lane i was in was clean food was brought in a timely manner

21 april 2026
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Antwoord van Tenpin - Leeds

Hi Sara
We're happy to hear that you had a positive experience with the cleanliness of your lane and the promptness of the food service. Thank you! Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

4 Star review

The games, staff and the pool. You guys can do better with the taste of the nuts…

19 april 2026
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Antwoord van Tenpin - Leeds

Hello Kayode,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad you enjoyed the games, staff, and pool. We appreciate your feedback about the nuts and will look into improving their taste. We hope to welcome you back again soon. All the best ~ Laura

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