Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we wo... Toon meer
Bedrijf heeft geantwoord
We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
Bedrijf heeft geantwoord
We had a really good time, a few extra attention to details would have made it excellent. The manager on duty was great he was friendly and listen to our request. The other staff didn’t really ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, Verenigd Koninkrijk
- 0333 034 6100
4,0
Goed
182 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amusement machines broken
Lots of amusement machines were not working because they were missing parts although they were still taking your credits. Manager did refund, but took some time as there were very small amounts of staff present.
19 augustus 2026
Antwoord van Tenpin - Northampton
Hi Matthew, thank you for leaving a review of Tenpin Northampton. We are very sorry to hear about the issues with the arcade machines and the wait time for somebody to resolve the problem. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope you will consider visiting us again. Best wishes-Leila
Great value for my 2 grandsons who live…
Great value for my 2 grandsons who live 90 miles away. They don't get to visit often due to other commitments but bowling and the arcade is a must!
12 augustus 2026
Antwoord van Tenpin - Northampton
Hi there, thank you for leaving a 5* review of Tenpin Northampton! It's wonderful to hear how much your grandsons enjoyed bowling and the arcade at such great value for money. We look forward to welcoming you back again soon! Best wishes-Leila
Was good to have a ramp as Clara uses a…
Was good to have a ramp as Clara uses a wheelchair. But the balls are still all dented and the prizes are too expensive.
12 augustus 2026
Antwoord van Tenpin - Northampton
Hello Richard, Thank you for taking your time to leave us a 4* rating. We are pleased to hear that you enjoyed your recent visit to us. We will pass your comments onto our team regarding the bowling balls and prizes. We do hope to see you again soon. Many Thanks - Kimberley
There was no A/C on the heat was…
There was no A/C on the heat was stiffaling and defective on the overall day but still very much enjoying enjoyed
12 augustus 2026
Antwoord van Tenpin - Northampton
Hello Wayne,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about the issue with the air conditioning during your visit and that it made your experience uncomfortable. We are pleased you still managed to enjoy your time with us, and we will pass your feedback on to the relevant team for improvements. All the best ~ Laura
Staff was really nice
Staff was really nice
Process of booking was so easy the deal with food made it even better and more enjoyable should do more deals in future
12 augustus 2026
Antwoord van Tenpin - Northampton
Hello Carl,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're so pleased to hear that our team made your visit enjoyable and that the booking process was easy. It's wonderful that you appreciated the food deal, and we'll certainly keep your suggestion for more deals in mind for the future. We hope to see you again soon! All the best ~ Laura
Lane kept breaking
Lane kept breaking, had to move lanes, new lane broke a few times. Asked for food to come out later rather than straight away, all agreed with staff, food still came out early. Very chaotic. Seemed like the poor lady on the bar was doing everything. She was very apologetic. We booked for my daughters birthday and it led to frustration and delays of celebration.
12 augustus 2026
Antwoord van Tenpin - Northampton
Hello Nicola,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about the issues with the lanes and the food coming out early, especially as this was for a birthday celebration. We will address these concerns with our team to improve our service. All the best ~ Laura
Great day out
Great day out
We did bowling and arcades and it was so fun
The order at the table service was good and the staff was nice
The only downside was that it was a very hot day and i dont think the aircon was working or if they had any so it made bowling very warm to do
7 juli 2026
Antwoord van Tenpin - Northampton
Hi Callum, thank you for leaving Tenpin Northampton an excellent 5* rating. We are thrilled to hear you had a great time with us! We appreciate the feedback regarding the air con though, and will pass it on to the team for future improvements. We hope to welcome you again soon! Best wishes - Kaylee
Temperature
The bowling was great as always, service was perfect however the only reason I don't go as often as I want to is the lack of air conditioning - the building has never been a good temperature, and just seems to get warmer the longer you're in there. No matter what time of the year it is, it gets increasingly hotter throughout the day/evening, and I have been coming to tenpin for years. Please upgrade, or install, air conditioning at some point - only then will this be a 5 star review.
6 augustus 2026
Antwoord van Tenpin - Northampton
Hello Tara, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed the bowling with us and found our customer service perfect. We are sorry to hear that the temperature within our location effects your visits and makes your stay less enjoyable. We will pass your comments and suggestion onto our team so that this can be looked into. We do hope to see you again soon. Many Thanks - Kimberley
Quick treat for the kids
Quick treat for the kids. Simple booking process. Staff helpful.
A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the moving shelf to try to win the fallers. However it was a total con. Called Deal or No Deal it only paid out if you were ‘lucky’. Young kids were using it totally unaware and were really disappointed when their winnings didn’t appear. Get rid of it.
6 augustus 2026
Antwoord van Tenpin - Northampton
Hi there, thank you for leaving a 4* review of Tenpin Northampton! It's wonderful to hear that the children enjoyed bowling and that you found the booking process easy and our staff helpful. We also appreciate the feedback regarding the arcade machines and we will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila
Overall experience was good
Overall experience was good, We ordered curly fries and they arrived in good time and piping hot
6 augustus 2026
Antwoord van Tenpin - Northampton
Hi Jase
Thank you for your review! We're so pleased to hear that your curly fries arrived quickly and were piping hot. We hope to see you again soon! Best wishes - Clare
We had a really good time but…..
We had a really good time, a few extra attention to details would have made it excellent.
The manager on duty was great he was friendly and listen to our request.
The other staff didn’t really care and it showed the girl booking us in was just rude and grunted at me I had to ask 3 times which lane we had.
When we got to lane 10 it had dirty drink glasses and food plates from the people before - no one came to clean it away throughout the whole visit, they did not even do it despite me alerting the staff to the mess.
I then requested a service call to get drinks no one answered it.
We enjoyed our game and the system was pretty good but for some reason during the 10th bowl the logistics page comes up and it sort of ruins it as for the younger ones it is not so obvious who came in which place.
5 augustus 2026
Antwoord van Tenpin - Northampton
Hi Belinda, thank you very much for taking the time to leave a review of Tenpin Northampton! We are so pleased you had a great time and received excellent customer service from our site manager! However, we are very sorry to hear that some of your visit was not as enjoyable as we would have hoped! Your feedback is very important to us and so please be assured all will be shared with the appropriate team for future improvements and in the meantime, we very much hope to welcome you back again soon! Best wishes - Mel
Staff were friendly and helpful
Staff were friendly and helpful, we all enjoyed our game
22 juli 2026
Antwoord van Tenpin - Northampton
Hello Julie, Thank you for taking your time to leave us a great 5* review! We are pleased to see that you enjoyed your recent visit to our Tenpin at Northampton. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Not as expected.
I had booked bowling for us as a family to enjoy during the summer holidays. We had booked for the evening. When we arrived we initially had to wait for staff to decide where we were going to be, this then ended up us being rushed towards the end as people were waiting to come onto our lane. Also there really should be air con. It was so hot inside, and this made it an uncomfortable environment due to being active and it being warm.
4 augustus 2026
Antwoord van Tenpin - Northampton
Hello
Thank you for your 3-star review. We are very sorry to hear that your family's bowling experience was impacted by a wait for your lane and feeling rushed. We also sincerely apologise that the heat made your visit uncomfortable. We appreciate you bringing these points to our attention, as your feedback helps us improve. Best wishes - Clare
Great time just a shame about price...
Great time just a shame about price.... no sensible offers.... and it's school summer holidays... probably why it wasn't busy!
6 augustus 2026
Antwoord van Tenpin - Northampton
Hi
We appreciate your feedback and are sorry the pricing impacted your overall experience. We continually review our offers, especially during peak seasons, and will consider your comments as we plan for the future. Best wishes - Clare
Grandparents approval!
Clean space, friendly staff, good burgers. Great value for us as pensioners taking out our grandchildren during school holidays.
29 juli 2026
Antwoord van Tenpin - Northampton
Hi Anne, thank you so much for this amazing 5* review of Tenpin Northampton! We are delighted you had a great time with your grandchildren. We hope to see you again soon. Best wishes, Jade
Booked online everything went fine
Everything was as planned . Bowling started on time and food came as requested .
29 juli 2026
Antwoord van Tenpin - Northampton
Hi Shazia
Thank you for the wonderful 5-star review! We're so pleased to hear that your bowling experience went as planned and that your food arrived as requested. We hope to welcome you back again soon! Best wishes - Clare
Easy booking and helpful staff member…
Easy booking and helpful staff member on the phone. Bowling alley was clean and ready for us. Attentive service.
29 juli 2026
Antwoord van Tenpin - Northampton
Hi Marie
Thank you for your fantastic review! We are so pleased to hear that you found the booking process easy and our staff helpful. It's wonderful that you enjoyed a clean bowling alley and attentive service. We hope to see you again soon! Best wishes - Clare
Antwoord van Tenpin - Northampton
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great experience and that our team made a positive impression. We hope to see you again very soon! Best wishes - Clare
Game ignored that I had bowled down 9…
Game ignored that I had bowled down 9 pins and would have won the game but it registered the last go which was confusing as it started again major glitches to the gameplay
22 juli 2026
Antwoord van Tenpin - Northampton
Hello, thank you very much for taking the time to leave a review of Tenpin Northampton! We are very sorry to hear you had some technical issues on your recent visit! We hope this was resolved on the day with one of our team members and we will be sure to pass all of your feedback on! In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Enjoyable bowling experience for the…
Enjoyable bowling experience for the kids, they also enjoyed the food and the staff were great
22 juli 2026
Antwoord van Tenpin - Northampton
Hi Leighton, thank you so much for the excellent 5* review of Tenpin Northampton! We are really pleased to hear that the kids had a great visit, enjoyed the food and service from staff. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.