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Tenpin - Sheffield Reviews 

124
TrustScore 4 uit 5

4,0

1-13 Angel Street, Sheffield, S3 8LN Sheffield, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Easy location to find and booking process was easy to follow online. Although there wasn't many people staff didn't seem in a rush to help you on the counter. Bowling was fun for our group although th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great offer on Tuesdays for bowling - 50% off. Makes bowling much more affordable with kids. Staff member was ver helpful who served us. Nice, clean environment and also have some arcade games again a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The place was lively and fun good bowling alley to be fair, but the pizza wasn't what I was expecting even the the basic cheap ones from your local supermarket would be better it was bog standard tbf.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We booked online as 2x adults and a student. Booking was straight forward. We booked bowls meal deal and added extras and prison putt for afterwards. On arrival we were greeted by a lovely member o... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • 1-13 Angel Street, Sheffield, S3 8LN, Sheffield, Verenigd Koninkrijk

  • 0333 034 6100

4,0

Goed

TrustScore 4 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(124)

11.705 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great party for 7 year old at…

Great party for 7 year old at Sheffield. Helpful hosts and very attentive to recurrent requests for more jugs of squash!
Kids enjoyed the party and food. Thanks

3 juni 2026
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Antwoord van Tenpin - Sheffield

Hello Sophie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear the children loved the party with us. We will pass your lovely comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 1 van de 5 sterren

I'd booked for my daughter's birthday…

I'd booked for my daughter's birthday with her friend and when she got the the staff member was rude as she needed an adult which it doesn't state when booking

3 juni 2026
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Antwoord van Tenpin - Sheffield

Hi Phillip, thank you for taking the time to review Tenpin Sheffield. We are very sorry to hear that there had been issues during your recent visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Sheffield' and we can pass this on to be looked into. Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Its always a nice time anytime I visit…

Its always a nice time anytime I visit Tenpin but the toilets are ridiculous, I must say but other than that. Its a pleasure

27 mei 2026
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Antwoord van Tenpin - Sheffield

Hi there, thank you for rating Tenpin Sheffield 4*! We're pleased to hear that you always have a nice time! We'll be sure to pass these comments on regarding the toilets, please accept our apologies for any disappointment caused. We hope to see you again soon. Best wishes, Jade

Beoordeeld met 3 van de 5 sterren

Lanes were incredibly small..

Lanes were incredibly small... barely fit 5 of us together... wifi/signal was very poor. Loud music and flashing lights made it hard to hear each other. Place felt empty yet very busy at the same time due to the music. Drinks overpriced. Not worth the money in my opinion as felt very overwhelmed the whole time. Was incredibly warm inside with all the lights. Only chose this over others as was in walking distance. Will most likely go elsewhere in future

18 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Charley, thank you very much for taking the time to leave a review of Tenpin Sheffield! We are very sorry to hear that you recent visit was not as enjoyable as we would have liked! Please be assured all of your feedback will be passed to the team and in the meantime, we hope you still consider visiting us in the future! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Cosy Location

serene environment

17 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Anthony, thank you for leaving Tenpin Sheffield a lovely 5* rating and review! We're delighted to hear that you found our venue to be cosy and a serene environment. We greatly appreciate your kind words and hope to see you again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Grand day out

Good offers on most days,plenty of things to do,great value for money.

20 mei 2026
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Antwoord van Tenpin - Sheffield

Hello Andrew, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had a great time at our Tenpin in Sheffield. We are so pleased to hear that you found us good value for money. We do hope to see you again very soon. Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

Have been many times since it opened

Have been many times since it opened - provides great value for money for activities and drinks. Staff are helpful and pleasant. Can book easily online or by walking in. Usually some good deals on the bowling - 3 games for £10 and similar.

Noticed the past few times there have been some tech issues with some of the lanes we’ve been on and had to move. Maybe time for some maintenance. When issues are encountered staff quick to fix or to transfer to another lane.

Karaoke rooms good condition with plenty of choice, and thankfully sound proof. Good value. Table tennis also good value and good condition - tables could maybe benefit from a bit more space.

Overall brilliant venue in the centre of Sheffield, gives good value. Staff and bouncers all very pleasant.

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hi there, thank you for taking the time to review Tenpin Sheffield! We're sorry to hear that there had been issues at the lanes during your visit however, we're pleased to hear that staff were able to quickly resolve the issues. It's great to hear that overall you are very pleased with this venue. We hope to welcome you back again soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Good value kids party with excellent…

Good value kids party with excellent staff hosting and making things easy for you!

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Adam, thank you for the lovely 5* rating of Tenpin Sheffield. We are delighted to hear that you had a good time and found the team provided great service for the party. We hope to see you again soon for another 5* experience. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Easy to book and good reception

Easy to book and good reception

7 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Alan, thank you for the 5* review for Tenpin Sheffield! It's great to hear that you found it easy to book, and we can't wait to see you back again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Enjoyed it

Enjoyed it, lane ready on time, nice bar area too. Sky sports at the lane a big bonus. Glad we were downstairs as much quieter than up.

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Kirsty
We're happy to hear that you enjoyed your visit, especially the lane readiness, bar, and Sky Sports. We appreciate your feedback about the downstairs atmosphere. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Great service and facility

Great service and facility

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hello David,
Thank you for taking the time to rate Tenpin Sheffield 5 stars. We appreciate your positive feedback and are so glad you enjoyed our service and facility. We hope to see you again soon! All the best ~ Laura

Beoordeeld met 4 van de 5 sterren

kids-juniors

It was really nice for kids-juniors. Just food need a bit bigger portions.

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Lucia
We're happy to hear that the kids enjoyed their time! We appreciate your feedback regarding the food portions, and we will consider this. Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

We had 2 games of bowling which was a…

We had 2 games of bowling which was a good price just a shame they didn’t have enough staff. Our lights was broke and we see the pins very well. We put the service light on and no one came for nearly an hour. We was on our second game by the time anyone came and they couldn’t fix the problem anyway. Not blaming the staff but maybe if you have offers on you should have more working.

13 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Kirsty
Thank you for your feedback. We're sorry to hear about the lighting issue and the delay in service. We appreciate you bringing this to our attention, and we will look into staffing levels to improve our service. Best wishes - Clare

Beoordeeld met 4 van de 5 sterren

Ten pin has a good layout and options…

Ten pin has a good layout and options for food and drinks. Good bowling facilities and also has arcades. So a good visit for the whole family.

6 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Benjamin, thank you for the lovely 4* rating of Tenpin Sheffield. We are delighted to hear that you had a fun time and appreciate this feedback. We hope to see you again soon for hopefully a 5* experience. Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Great place to go just annoying when…

Great place to go just annoying when you have lane glitches like bars not going up & down or not moving to next player cos no pins have been hit.

6 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Louise, thank you so much for the lovely 4* review of Tenpin Sheffield! We are so pleased you had a nice time but we are sorry to hear there were some technical issues with your lane! We do hope this will not deter your from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 3 van de 5 sterren

Crap customer service

Nice place but customer service was lame, not given clear instruction as the where we were going, meal was nice but a dot of mayo on burgers was not adequate. Game machines took money but did not work

4 mei 2026
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Antwoord van Tenpin - Sheffield

Hi Pamela, thanks for leaving a rating and review for Tenpin Sheffield! We are glad you found the venue to be nice but sorry to hear of any disappointment caused. We'll ensure that your comments are passed on to the correct teams for future improvements to be made. We always recommend speaking to staff if there are any issues. We hope to see you again soon! Best wishes, Jade

Beoordeeld met 1 van de 5 sterren

1st lane didn't work 2nd lane hane had…

1st lane didn't work 2nd lane hane had a problem also was a shame

6 mei 2026
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Antwoord van Tenpin - Sheffield

Hello Samantha,
Thank you for taking the time to rate Tenpin Sheffield 1 star. We regret that you had issues with our lanes. We appreciate your feedback and will look into these problems immediately. We hope that your next visit is the 5 star experience we wish for all our customers. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Weren't kept waiting by staff

Weren't kept waiting by staff, quick & efficient serve by staff, no complaints.

25 maart 2026
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Antwoord van Tenpin - Sheffield

Hi Tom, what a fabulous 5* review of Tenpin Sheffield! We are thrilled you had the best time and found our team helpful and efficient and we can't wait to see you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Was great fun!

29 april 2026
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Antwoord van Tenpin - Sheffield

Hello Tom,
Thank you for taking the time to rate Tenpin Sheffield 5 stars. We are delighted that you had fun and we hope to welcome you back again soon. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Fantastic results from the manager on…

Fantastic results from the manager on duty that day. We had an issue with the bumpers for the kids as one wouldnt come up due to a break. Thankfully the manager was brilliant. She moved us to a different lane and then gave the kids some sweets to cheer them up. What a kind and thoughtful gesture. Having worked in the services industry myself its the little things thst go a long way. Also I could tell the team were short staffed and it was busy being the easter holidays. Some things cant be accounted for as mitigating circumstances happen...I wish I could remember her name. She deserves credit for keeping the peace ans everything flowing. Others could learn a thing of two from her management style and approach.

15 april 2026
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Antwoord van Tenpin - Sheffield

Hi Ella, thank you for the 5* review for Tenpin Sheffield! We're so pleased to hear that you had enjoyed your visit, that our team member had provided a great service and that they were able to resolve these issues for you. We will be sure to pass on your kind feedback and we hope to welcome you back again soon! Best wishes - Adelaide

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