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Tenpin - Stoke Reviews 

181
TrustScore 4.5 uit 5

4,4

Festival Park, Stoke on Trent, ST1 5SP Stoke, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Can't fault any of the staff, when adding to our booking in the phone it was easy, when in the venue (Stoke) all staff were so helpful, kind and pleasant to talk to. We all had a wonderful time bowlin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Music was loud for children with sensory issues, the seating was tired and ripped in places Also bowling balls I struggled to fit my fingers into the balls with extra large being available only on he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • Festival Park, Stoke on Trent, ST1 5SP, Stoke, Verenigd Koninkrijk

  • 0333 034 6100

4,4

Uitstekend

TrustScore 4.5 uit 5

181 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(181)

11.699 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Service was great

Service was great, especially patient and helpful with my children (toddler and 9 year old)

17 juni 2026
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Antwoord van Tenpin - Stoke

Hi Jade, thank you so much for this amazing 5* review of Tenpin Stoke! We are delighted that you received excellent customer service from our team and we can't wait to welcome you back soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Quiet

Lunch time bowling, very quiet

17 juni 2026
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Antwoord van Tenpin - Stoke

Hi Rachel, thank you for rating Tenpin Stoke 5*! We hope to see you back soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin - Stoke

Hi there! Thank you so much for rating Tenpin Stoke 5*! We appreciate your kind comment. We hope to welcome you again soon. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Couldn't of asked for a better time.

Couldn't of asked for a better time.
Lads had football presentation there as well lovely staff very helpful and friendly

17 juni 2026
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Antwoord van Tenpin - Stoke

Hello Gemma, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that everyone attending the football presentation had a great time with us! We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Easy to book, fun activity

Easy to book. Friendly staff. Great value for money. Gin birthday celebration

17 juni 2026
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Antwoord van Tenpin - Stoke

Hello Fiona, Thank you for taking your time to leave us a wonderful review. We are so pleased to hear that you found our booking system easy and found our team friendly. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 2 van de 5 sterren

Still no gluten free options so had to…

Still no gluten free options so had to fetch food in from nearby eateries for my children. Not good

17 juni 2026
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Antwoord van Tenpin - Stoke

Hi Charlotte, thank you for leaving Tenpin Stoke a rating and review. We appreciate your feedback regarding our food options, and we will ensure that this feedback is shared with the correct teams for future improvements to be considered. We are sorry for any inconvenience caused during your visit and we hope to have an opportunity to welcome you back again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Great night!

Great price, great fun will be going again! Staff are friendly and quick with drinks too as its warm in there!

10 juni 2026
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Antwoord van Tenpin - Stoke

Hi there,

Thank you for your lovely 5* review at Tenpin Stoke! It's great to hear you've had such a great time on your recent visit to us. We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

We went at a quiet time so didn't have…

We went at a quiet time so didn't have to wait. Got on to the lane really quickly.

4 juni 2026
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Antwoord van Tenpin - Stoke

Hi Sally,

Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Beoordeeld met 5 van de 5 sterren

My daughter had her 9th birthday party…

My daughter had her 9th birthday party at Tenpin. Staff were very helpful and friendly. Kids loved playing bowling and dancing afterwards and they enjoyed the food! Thankyou ☺️

6 juni 2026
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Antwoord van Tenpin - Stoke

Hi Adelle, thank you for your wonderful 5-star review! We are so happy to hear your daughter's birthday party was a success and that everyone enjoyed the bowling, dancing, and food. We appreciate your kind words about our team. We hope to see you all again soon! Best wishes - Rosie

Beoordeeld met 5 van de 5 sterren

Michelle

Michelle was a delight. Happy and engaging brilliant customer service

7 juni 2026
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Antwoord van Tenpin - Stoke

Hello Shannon,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We are so pleased you had such a positive experience. We appreciate your feedback and the wonderful feedback about our staff. We look forward to welcoming you back again soon. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Enjoyed the night bowling & look…

Enjoyed the night bowling & look forward to going again, thanks

3 juni 2026
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Antwoord van Tenpin - Stoke

Hi there
Thank you for your 5-star review! We're so glad you enjoyed your night bowling and look forward to your next visit. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

first date

it was our first date, we went to play bowling, the booths were clean and the lanes were ready. we had the rails put up and they were very friendly. we got drinks and played on the arcade afterwards. the restrooms were clean but slippy at times. the seating area by the bar was quiet and cosy. the arcade games were fun but we kept finding little red balls across the acade section from previous customers. we managed to score 235 tickets in total and the girl i was on a date with had her heart set on this pink pixel duck. the lady behind the rewards till added a little extra points to our winnings and we both walked away with pink ducks with tallied 300 tickets. this was very memorable and very kind of the employee. we most certainly will be back!!

3 juni 2026
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Antwoord van Tenpin - Stoke

Hi Leigh
We are so happy to hear that your first date was such a memorable experience! We appreciate your kind words about our clean booths, ready lanes, and friendly team members. We're also glad you enjoyed the arcade games and the cozy bar area. We've noted your feedback regarding the red balls and the slippery restrooms, and we will address these points with our team. We're especially pleased that our team member could help you both get those pink pixel ducks! We look forward to welcoming you back again soon. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Welcoming staff

Welcoming stafg

28 mei 2026
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Antwoord van Tenpin - Stoke

Hi there
We are pleased to hear that you were welcomed by our team and hope to see you again soon. Best wishes - Clare

Beoordeeld met 5 van de 5 sterren

Efficient staff, clean environment and fun!

We arrived 15 minutes early but our lane was ready and waiting. Staff were organised and polite. No litter or drinks on the table and everything ready to play.

3 juni 2026
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Antwoord van Tenpin - Stoke

Hi Fuzzi, thank you for the lovely 5* review for Tenpin Stoke! We're so glad to hear that you were able to quickly begin your games of bowling and that you enjoyed the service and the venue. We hope to welcome you back again soon! Best wishes - Adelaide

Beoordeeld met 4 van de 5 sterren

Had a great time with family

Had a great time with family. Booking was easy! Lots of place to park. Only negative is the bin right near our lane was overflowing and it took staff a very long time to empty, when they did they got it everywhere and it took them forever to clean it up, completely blocked the walkway.

3 juni 2026
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Antwoord van Tenpin - Stoke

Hi Morgan, thank you for the lovely 4* review of Tenpin Stoke! We are really happy you and your family had a great time. However, we are very sorry that there was an issue with the nearby bin. We really appreciate your feedback to make us aware and we will be sure to pass this on to the relevant team, and in the meantime, we hope you will consider visiting us again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

School party

Very helpful to our party of school children

27 mei 2026
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Antwoord van Tenpin - Stoke

Hello LW,
Thank you for taking the time to rate Tenpin Stoke 5 stars. We are delighted to hear that your school booking went well. We hope to welcome you back again soon. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

The staff was polite and attentive

The staff was polite and attentive. Support was in place to ensure the children had a good time.

23 mei 2026
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Antwoord van Tenpin - Stoke

Hi Adeola, thank you for rating Tenpin Stoke 5*! We appreciate your comments regarding staff! We will be sure to pass these comments on. Thank you again. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Staff on the lanes to support when a…

Staff on the lanes to support when a ball gets stuck or we needed a ramp for a wheel chair user in our group and plenty of staff at the bar for a quick service

27 mei 2026
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Antwoord van Tenpin - Stoke

Hi Emma, what a brilliant 5* review of Tenpin Stoke! It is wonderful to see you all had such a great time and our team were on hand to help your visit run smoothly and we can't wait to welcome you back again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Really enjoyed the experience

Really enjoyed the experience. Like the separation on the lanes, pizza that was ordered was delicious and arrived promptly, drinks offers were like a throwback to the good old days, 2 coca colas and a slushy for £5, everything was excellent. And beat the wife and kids in both games, priceless . Will definitely be back soon

27 mei 2026
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Antwoord van Tenpin - Stoke

Hi
We're so glad you enjoyed your experience with us! It's wonderful to hear you appreciated the lane separation, delicious pizza, and great drink offers. Congratulations on winning both games! We look forward to your next visit! Best wishes - Clare

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