Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Toon meer
Bedrijf heeft geantwoord
We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Toon meer
Bedrijf heeft geantwoord
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
182 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bowling great, poor food/drink service
Bowling session itself was fab. When it came to ordering food and drinks, some bits never got delivered even after 3 attempts, so ended up having nothing as ran out of time. Had to go and ask for refund. So annoying when you have children as well to feed
13 mei 2026
Antwoord van Tenpin - Swindon
Hi Alan
We're glad you enjoyed bowling. We're sorry some of your order was not delivered and that this impacted your time with your children. We appreciate you letting us know and will share this with our team. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hello Seadna,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are happy to hear that everything ran according to schedule and that your visit was seamless. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Always a good time
Always a good time, staff are friendly and helpful, do think they could have told people the way they do the arcade has changed and I wouldn’t have changed all my notes to coins but I was able to put it on the card anyway so not too much hassle, other than that I think it’s a good system, no longer have mass amounts of game tickets to collect for big prizes 😆
15 april 2026
Antwoord van Tenpin - Swindon
Hi Emma, thank you so much for your 5* review of Swindon Tenpin! We will be sure to pass this feedback on and thank you for your comments. We hope to see you again soon. Best wishes, Jade
Antwoord van Tenpin - Swindon
Hi Abigail, thanks for leaving Tenpin Swindon a lovely 4* rating and review! We're pleased to hear that you had an enjoyable visit and found the staff members to be helpful too. We appreciate you letting us know how we did and we hope to see you again soon! Best wishes - Rosie
Family Fun Day
We attended Tenpin at Swindon having booked online using some points Tesco Clubcard points. The call centre staff and those at the venue were very helpful. The atmosphere at the venue was good. We attended as a family with a 4 and 2 year old and they enjoyed the bowling and the arcade.
3 mei 2026
Antwoord van Tenpin - Swindon
Hi Sandra, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had a great time and were able to take advantage of your points. It's lovely to hear that the team provided great service. Hope to see you again soon!
Take care,
Kirsty
Antwoord van Tenpin - Swindon
Hi there. Thank you so much for rating Tenpin Swindon 5*! We're so pleased you had a great time. We can't wait to welcome you again soon! Best wishes, Jade
My children all had fun and the games…
My children all had fun and the games were all amazing and affordable
6 mei 2026
Antwoord van Tenpin - Swindon
Hi Angela, thank you very much for the excellent 5* review of Tenpin Swindon! We are delighted your children enjoyed their visit and you found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
do not eat here.
we went here for an 18th birthday. could not fault any of the staff.
however i was very disappointed with the food. for the amount you pay it really is not worth it.
portions are very small, and inedible.
21 april 2026
Antwoord van Tenpin - Swindon
Hi Demelza
We appreciate you celebrating the birthday with us and that you enjoyed our team's service. We're sorry the food portions and quality did not meet your expectations. We'll review your comments. Hope to see you again soon. Best wishes - Clare
Great experience generally
Great experience generally. Not in favour of loading a card for gaming personally. What was wrong with coins?
Bowling booking was straightforward. Staff were attentive.
21 april 2026
Antwoord van Tenpin - Swindon
Hi Anne
We're glad you enjoyed your bowling experience and found our staff attentive. We appreciate your feedback regarding the card system for games and will consider your preference for coins as we review our processes. Best wishes - Clare
We had a fun time bowling
We had a fun time bowling. Staff were friendly and helpful, and the scoreboard was easy to set up.
15 april 2026
Antwoord van Tenpin - Swindon
Hi, thank you for the 4* rating of Tenpin Swindon. It's lovely to hear that you had a fun time bowling and that the team were friendly and helpful. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty
We had ask for a different bowling row…
We had ask for a different bowling row
She told me it's under maintenance
But it was not u saw people doing bowling on other side...so annoying
21 april 2026
Antwoord van Tenpin - Swindon
Hi Pedro
We appreciate you letting us know about your experience. We're sorry that the lane request was not honoured and for any miscommunication. We'll look into it. Best wishes - Clare
Great pricing
Great pricing, we got 2 games and the food deal. All served to you in the comfort of your aisle. Loved the electronic display. Had a great time!
21 april 2026
Antwoord van Tenpin - Swindon
Hello Jasmine, Thank you for taking your time to leave us an outstanding 5* review! We are really pleased to hear that you had a great time with us and found our pricing great. We do hope to see you all again soon in our Tenpin in Swindon. Best Wishes - Kimberley
Antwoord van Tenpin - Swindon
Hi Pol
We're glad you enjoyed your experience. It's great to hear our staff was amazing and the food was hot and good. Thanks! Best wishes - Clare
Hubbies 40th surprise
I booked tenpin as a surprise for my husbands 40th celebrations, as all attendees live in Swindon, it was perfect for all of us to meet in Shaw for a couple of games and a laugh, I was a bit concerned about how big the party of attendees was, but communication from the help desk made the booking process smooth and simple, and the Friday night deal definitely helped with the cost, the staff on duty were kind, and polite, drinks flowed as did food and fun was had, we will definitely be returning in the near future.
27 maart 2026
Antwoord van Tenpin - Swindon
Hi Anika
We're happy your husband's 40th celebration was a success! It's great to hear our team made the booking process easy and that everyone enjoyed the games, food, and drinks. We appreciate your kind words and look forward to your return. Best wishes - Clare
Antwoord van Tenpin - Swindon
hi Sean
We appreciate your 5-star rating! We are so glad our helpful staff made your visit enjoyable, and that it wasn't too crowded. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hello Mr Jamie Hill,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy you enjoyed the great environment, good food, and cleanliness. Thank you for your excellent review; we appreciate it! All the best ~ Laura
Had a wonderful time
15 april 2026
Antwoord van Tenpin - Swindon
Hello Ann,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that you had a wonderful time at the venue. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Charly made my experience great he is…
Charly made my experience great he is pretty amazing
15 april 2026
Antwoord van Tenpin - Swindon
Hello Swindon.
Thank you for taking the time to rate Tenpin Swindon 5 stars. We're happy to hear that you had a great experience and that Charly made such a positive impression. We appreciate you taking the time to leave us this amazing feedback. All the best ~ Laura
Really good fun for the whole family
Really good fun for the whole family! Used to £10 Thursday offer which was great for a family of 6. Had a great time and fun with the screen that let us change our names throughout and take pictures!
15 april 2026
Antwoord van Tenpin - Swindon
Hi Kathryn, thank you for leaving Tenpin Swindon an amazing 5* rating. We are so glad to hear you and your family had a great time with us and managed to take advantage of one of our incredible deals! We can't wait to see you all back soon. Best wishes - Kaylee
Antwoord van Tenpin - Swindon
Hi Angela, thank you for taking the time to leave a review of Tenpin Swindon. It's great to hear you had a fun time bowling, but felt the food let down your experience. We're sorry for the disappointment caused and we will ensure your feedback is passed on to the correct teams. We hope to welcome you back again for a much better experience.
Take care,
Kirsty
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.