Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Lees wat reviewers zeggen
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Toon meer
Bedrijf heeft geantwoord
We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Toon meer
Bedrijf heeft geantwoord
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
182 reviews
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very good service
22 februari 2026
Antwoord van Tenpin - Swindon
Hi David
Thanks for your review. We are pleased that the service was good and that you have enjoyed your visit. We appreciate your feedback. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hi Amit
Thanks for taking the time to share your recent experience. We regret that the tables were not clean and that our staff was slow. We appreciate your feedback and will address this. Best wishes - Clare
Antwoord van Tenpin - Swindon
Hi Tolu,
We appreciate your 5-star rating! We are so glad that you found our team friendly and that you enjoyed our equipment. We hope to see you again soon! Best wishes - Clare
Disappointing that the prize cabinets…
Disappointing that the prize cabinets contained items not longer stocked. Staff we're overly helpful with providing decent solutions. Please removed these item from you're cabinets. It was a very stressful and disappointing end to an otherwise nice day.
20 februari 2026
Antwoord van Tenpin - Swindon
Hello Lucy,
Thank you for taking the time to rate Tenpin Swindon 3 stars. We appreciate you bringing this to our attention. We're sorry the prize cabinet items were outdated, causing stress at the end of your visit. We'll address the cabinet issue to ensure items are current. Thank you for your feedback. All the best ~ Laura
We took young children aged 6&5 for…
We took young children aged 6&5 for their first bowling experience and it was nice that we were near the end ( left hand side) which seemed quieter. It was a bit overwhelming the noise of the amusement machines when we walked in
19 februari 2026
Antwoord van Tenpin - Swindon
Hello Gwen,
Thank you for taking the time to rate Tenpin Swindon 4 stars. We're glad your first bowling experience with young children was enjoyable, especially the quieter location. We appreciate your feedback regarding the noise from the amusement machines upon entry. We hope that your next visit is a 5 star experience. All the best ~ Laura
Never returning
Our lane kept breaking, we could see them trying to fix it at the back but as soon as they turned the alert off to say it was fixed, it broke again. Noone around to ask. Scoring was also wrong with the machine claiming we got spares when there were still pins standing. Bumpers were also broken so had to either have them up or down for everyone.
Drinks ordered via the app took 20mins to arrive, and they didn't have what I wanted (not a huge deal but why does it take 20mins to realise that) we only had 4 drinks and all were soft drinks. We had actually finished our game of bowling just as the drinks were brought out 🙈
Arcades don't accept cash and you have to get a card loaded up, with a minimum of £5. We only wanted one game. To top it off, they then had a power cut.
Won't be returning
21 februari 2026
Antwoord van Tenpin - Swindon
Hello Sian,
Thank you for taking the time to rate Tenpin Swindon 1 star. We're very sorry to hear that you encountered multiple issues during your visit, including lane malfunctions, incorrect scoring, broken bumpers, slow drink service, arcade payment limitations, and a power cut. We appreciate your feedback and will use it to improve our services. All the best ~ Laura
I booked the karaoke for my daughter…
I booked the karaoke for my daughter and 3 friends for an hour. The microphones weren’t working so they had to queue back up at the desk for them to fix them. They ended up getting them new ones, 5 minutes later, these didn’t work either, so again had to come out of the booth to ask for assistance. They ended up changing the microphones again. They lost a lot of time that I had paid for by waiting around.
19 februari 2026
Antwoord van Tenpin - Swindon
Hello Claire,
Thank you for taking the time to rate Tenpin Swindon 1 star. We are sorry to hear that the microphone wasn't working twice. We will pass this feedback onto the venue. We appreciate you taking the time to offer us feedback. All the best ~ Laura
Antwoord van Tenpin - Swindon
Hi there, thank you for 4* review for Tenpin Swindon! We're glad to hear that you had a fun visit and that our team had provided a helpful service. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great time
Had a really good experience. Place was very tidy(Swindon Tenpin). Lane was ready on arrival. Good atmosphere. Staff friendly. Will go back. Much cheaper than other alley in Swindon.
16 februari 2026
Antwoord van Tenpin - Swindon
Hello Kath,
Thank you for taking the time to rate Tenpin Swindon 5 stars. We are delighted to hear that the venue was tidy, had a good atmosphere and that the staff were friendly. We look forward to welcoming you back again soon for anything 5 star experience. All the best ~ LR
Bowling two games with food.
Bowling two games with food.
We have enjoyed the experience but the food let it down a bit. I think you should look into how to improve and provide better quality food.
15 februari 2026
Antwoord van Tenpin - Swindon
Hello Dana,
Thank you for taking the time to rate Tenpin Swindon. We are delighted that you enjoyed the bowling. We are sorry to hear that the food was not up to standard and we will look into making improvement for the future. We hope we get the opportunity to welcome you back soon and that your next visit is a 5 star experience. All the best ~ Laura
Great value bowling games on Tuesdays and Thursdays…
Great value bowling games on Tuesdays and Thursdays, lots of different games to play in the arcade. Decent food selection which was tasty.
It was very busy but abit unorganised, long wait for food and the bowling booths should be cleaned in-between customers. Overall we had fun.
19 februari 2026
Antwoord van Tenpin - Swindon
Hey Lisa, thank you for taking the time to leave a review of Tenpin Swindon. We are pleased to hear that you had a fun experience, despite wait times being longer than usual. Your feedback is important to us and we will ensure this is passed on to the correct teams. Hope to see you back again for another fun time.
Take care,
Kirsty
Fun place to visit for all ages
The staff are all very friendly and there is a great atmosphere.
19 februari 2026
Antwoord van Tenpin - Swindon
Hello, thank you for the lovely 5* review of Tenpin Swindon! We are really pleased to see you had a fab visit and found our team and atmosphere great and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Swindon
Hi Julie,
Thank you for your fantastic 5* review at Tenpin Swindon! It's great to hear you've had such a fantastic time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
We are always spending nice time there
10 februari 2026
Antwoord van Tenpin - Swindon
Hi Iwona, thank you for the lovely 5* rating and review of Tenpin Swindon. We are pleased to hear that you enjoy spending your time at Tenpin and we hope to see you back again for another 5* experience.
Take care,
Kirsty
excellent experience
17 januari 2026
Antwoord van Tenpin - Swindon
Hi Rahul, thank you for the wonderful 5* rating for Tenpin Swindon! We're so pleased to hear that you had an excellent experience and we can't wait to see you back again soon! Best wishes - Adelaide
Antwoord van Tenpin - Swindon
Hello, thank you so much for this brilliant 5* review or Tenpin Swindon! We are really happy to see you had such a great time and we hope to see you again soon for another 5* experience! Best wishes - Mel
Great experience
Great experience. BUT Great revamp with glass between each cubicle… If plastic hooks could be fitted over the top of the glass frame to hand coats on it would make a difference so that you could use the seats to sit on and not be piled up with coats.
8 februari 2026
Antwoord van Tenpin - Swindon
Hello Steve, We're glad you enjoyed your experience. Thank you for the suggestion regarding coat hooks on the glass frames. We appreciate you bringing this to our attention, as we are always looking for ways to improve our customers' comfort. We do hope to see you again soon. Best Wishes - Kimberley
Bowling
Everything was great the only thing we thought was not great is putting every one close to each other on the lanes as there was only 3 other parties in at the time, and when the other parties have small kids it was a bit annoying. You could have spread them out as it was so empty, like they do in restaurants to make it look busy.
23 januari 2026
Antwoord van Tenpin - Swindon
Hello Chris, We appreciate your feedback. We're glad you enjoyed your visit overall. We'll review our lane assignment process to better accommodate all guests, especially during quieter times, to improve everyone's experience. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
I booked pizza and bowl for 6 people
I booked pizza and bowl for 6 people. The pizza came automatically which was good but we had to spend some of our hour slot typing in names etc. I think you should be able to insert the names online in advance to save time. Drinks are quite expensive but the staff were nice
21 januari 2026
Antwoord van Tenpin - Swindon
Hi Martha, thank you for the 4* rating of Tenpin Swindon. We are sorry to hear that this took up some of the duration of your game. Your feedback is important to us and we will pass this on to the correct team. Hope to see you again soon.
Take care,
Kirsty
Antwoord van Tenpin - Swindon
Hi Brian, thanks for leaving Tenpin Swindon a lovely 5* rating and review! We're so happy you had fun and that our staff were nice! Thank you for your positive feedback; we truly appreciate it and we hope to see you again soon! Best wishes - Rosie
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