We took two young children for bowling, lunch and arcade games and had great fun. The food was lovely and the toilets were clean. It was school holidays so quite busy and I just want to mention how gr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatiePerdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB
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Lees wat reviewers zeggen
We always enjoy it here and the staff were friendly. Only criticism when we visited last week, 26/08/26 the heat was stifling. It made it extremely uncomfortable to enjoy the games. Thought i was goi... Toon meer
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A laser tag party for my child with close friends and parents. We had a great time, experience would have been better if the guns were charged and working as many of us had to change packs throughout... Toon meer
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Went for something to do in the holidays. So much to do and very reasonably priced. Great place and we had lovely young man called James serve us multiple times he was great, super helpful, friendly a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, Verenigd Koninkrijk
- 0333 034 6100
4,1
Goed
147 reviews
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No common sense.
The bowling lanes were empty bar one, a big family with a couple children under 10. They placed us next to this family with 21 other lanes FREE.
The children consistently came into our booth, almost knocked our drinks over which i understand was up to the parents to control the kids but it wouldn’t have happened if they placed us in another lane. The raspberry woo woo pitcher didnt even fill the 2 glasses as it was just ICE!! £47 all together and honestly debating going to the other location next time. £15.50 for a pitcher of ice was ridiculous, the mass amount of free lanes and being placed to the only other people playing was a joke. Was so fed up didnt even bother asking for a refund. Dont get the pitchers unless its the pepsi ones because you’ll waste your money on ice. Wouldnt recommend.
21 juli 2026
Antwoord van Tenpin - Worcester
Hello there, First off thanks for sharing your feedback. We are really sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on so improvements can be made. We hope you will consider visiting us again soon. Best wishes, Jade
Karlie our party host made sure…
Karlie our party host made sure everything went smoothly and we had everything we needed! 10/10 will be recommending to other parents looking at birthday parties
14 juli 2026
Antwoord van Tenpin - Worcester
Hi Jessica, than you very much for the wonderful 5* review of Tenpin Worcester! We are so pleased you had the best time celebrating a birthday and received excellent customer service! We will be sure to pass your lovely feedback on and we can't wait to welcome you back again soon! Best wishes - Mel
We called customer services HQ…
We called customer services HQ specifically to ask if the venue had air conditioning as my daughter was 38 weeks pregnant and really struggling with the heat, that we were looking for something to do in the cool. They advised the venue did have A/C and it wouldn’t be a problem. We arrived at the bowling alley, it was over 37 degrees inside, there was no A/C at all. It wasn’t even that it was faulty, there was none. We tried to play the games but it wasn’t horrendous even for the non pregnant people in our party. Shame the staff tried to help but bringing jugs of ice water but we felt bad they were having to work harder in the heat to try to help us. It wasn’t fair on them either so we left having not completed our booked games. The staff locally really did try but they all looked to be struggling too. Poor environment for guests and poor working conditions for the staff
8 juli 2026
Antwoord van Tenpin - Worcester
Hi Emma, thank you for taking the time to write a review for Tenpin Worcester! We are very sorry that there had been confusion with air conditioning being available, that the venue had been too hot and that this had impacted your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
it was great to see everyone
7 juli 2026
Antwoord van Tenpin - Worcester
Hey Malakai, thank you for the amazing 5* rating of Tenpin Worcester. We are so pleased to hear you enjoyed your visit and had a great time seeing everyone. We hope to welcome you back again very soon for more fun.
Take care,
Kirsty
Unfortunately the place was far too hot…
Unfortunately the place was far too hot and my family and I were quite uncomfortable the whole time.
The food menu was very basic and when the food arrived, to be honest I wished we had t bothered. The kids were ok with it because they were hungry.
7 juli 2026
Antwoord van Tenpin - Worcester
Hey Jeanette, thank you for taking the time to leave a review of Tenpin Worcester. We're sorry to hear that your visit did not meet expectations. Your feedback is important to us and we will ensure this is passed on for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Great night out
Me and my partner went for the first time in almost 20 years and had a great time, everywhere was clean, staff were friendly and lots of different things to do, reasonably priced as well 🙂
7 juli 2026
Antwoord van Tenpin - Worcester
Hi Sophie, thank you so much for the lovely 5* review of Tenpin Worcester! We are so pleased yourself and your husband had a great time bowling after 20yrs! and we hope you will continue to visit us for more bowling fun! Best wishes - Mel
Really helpful staff.
Really helpful staff.
The kids party packages are the best!
Absolutely worth every penny.
27 juni 2026
Antwoord van Tenpin - Worcester
Hi Ash, thank you so much for taking the time to leave a rating and review for Tenpin Worcester! We are so pleased to receive these amazing comments regarding our party packages and the service from our staff! We can't wait to welcome you again soon and thanks again! Best wishes, Jade
Antwoord van Tenpin - Worcester
Hi Lorraine, thank you so much for the fabulous 5* review of Tenpin Worcester! We are really pleased to hear this lovely feedback on our staff. We will be sure to pass your comments on. Best wishes, Jade
Great experience overall
Great experience overall, bowling set-up excellent, just might consider the temperature on the lanes, very hot, made playing uncomfortable, perhaps air conditioning installation given the hotter summers now
1 juli 2026
Antwoord van Tenpin - Worcester
Hi John, thank you for your 4* review of Tenpin Worcester! We are so happy to hear that you had a great experience and enjoyed the bowling set-up. We also appreciate your honest feedback about the temperature on the lanes and will pass this across to the relevant team for future improvements. We hope to see you again soon! Best wishes-Leila
Antwoord van Tenpin - Worcester
Hello Olga,
Thank you for your wonderful 5-star review of Tenpin Worcester! We are so pleased to hear that the birthday party was a success and that you found our staff helpful and kind. We appreciate your positive feedback and look forward to welcoming you back again soon. All the best ~ Laura
Great venue
Great venue
The only criticism I can give is perhaps the lack of staff behind the bar as it took quite a while to get a drink.
1 juli 2026
Antwoord van Tenpin - Worcester
Hi Ellis, thank you for the review of Tenpin Worcester! We are delighted you had a great time and we appreciate all of your feedback which we will be certain to pass onto the team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Antwoord van Tenpin - Worcester
Hi there, thank you for taking the time to review Tenpin Worcester! We're very sorry that you had found the venue to be too hot. We will ensure your feedback is passed to the correct team to be looked into. We hope to see you again soon! Best wishes - Adelaide
Antwoord van Tenpin - Worcester
Hello, thank you so much for the brilliant 5* review of Tenpin Worcester! We are so pleased you had such a great evening with us and we can't wait to see you again soon! Best wishes - Mel
Birthday treat
Our visit was for a friends birthday. Staff were welcoming,the place was clean and tidy and I booked on line
13 juni 2026
Antwoord van Tenpin - Worcester
Hello there, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Worcester, celebrating your friends birthday. We do hope to see you again very soon. Many Thanks - Kimberley
Organised & location
17 juni 2026
Antwoord van Tenpin - Worcester
Hello Julie, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
My daughter had a great 9th birthday…
My daughter had a great 9th birthday bowling. The staff were very friendly and it was great to have a dedicated staff member for the whole party.
10 juni 2026
Antwoord van Tenpin - Worcester
Hi David, what a fabulous 5* review of Tenpin Worcester! We are so pleased you had the best time celebrating your daughters birthday and we hope to welcome you back soon for another 5* experience! Best wishes - Mel
Amazing time!
10 juni 2026
Antwoord van Tenpin - Worcester
Hi Ben, thank you for leaving Tenpin Worcester a lovely 5* rating! We're so pleased that you had an amazing time and we hope to see you again soon! Best wishes - Rosie
Bowling was clean and had an amazing…
Bowling was clean and had an amazing time but the service was a huge let down every time we went to the bar no one was there so we had to knock on the kitchen, honestly it was not impressive. Honestly extreamly dangerous to not have anyone on the bar as well.
10 juni 2026
Antwoord van Tenpin - Worcester
Hi Amelia
Thank you for your feedback. We're glad you enjoyed the bowling, but we are concerned about the bar service. We will address staffing to ensure a better experience for all our guests. Best wishes - Clare
Slots free last min booking in a wet…
Slots free last min booking in a wet Saturday afternoon
10 juni 2026
Antwoord van Tenpin - Worcester
Hi Emma
We're glad you enjoyed your last-minute booking on a wet Saturday! We appreciate your feedback. Best wishes - Clare
Booked a party they seemed to be really…
Booked a party they seemed to be really disorganised. Informed us to be there for a set time arrived about 10 minutes before as daughter wanted to do something whilst her brother was having his party . Had to go and ask for the drinks had to go over and speak to them as didn’t come over to us at allocated party time .
Food was over cooked and the party bag had random items in and not what’s stated on line .
Would visit the place again but only because it’s local but probably wouldn’t book a party again
3 juni 2026
Antwoord van Tenpin - Worcester
Hi Amanda
Thank you for taking the time to share your feedback. We are truly sorry to hear that your party experience was disorganized and did not meet your expectations. We regret the issues with the timing, food, and party bags. We are reviewing your comments to improve our party services. Best wishes - Clare
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