Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had 2 games with food and drink Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.
Bedrijf heeft geantwoord
Staff where friendly and polite and we didn’t have to wait for our lane even though we arrived a bit early, food was also very nice
Bedrijf heeft geantwoord
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, Verenigd Koninkrijk
- 0333 034 6100
4,4
Uitstekend
143 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff working are amazing
Staff working behind the bar were incredibly helpful and very nice.
27 februari 2026
Antwoord van Tenpin - Wrexham
Hi Sam, thank you so much for rating Tenpin Wrexham a fantastic 5 stars! We are pleased to hear you had an enjoyable visit. We hope to see you back again soon.
Take care,
Kirsty
The staff are very helpful and can’t do…
The staff are very helpful and can’t do enough for you. Nice and clean. Only thing is a bit of a wait at the bar and if u playing bowling then everyone has to wait till u get back.
3 maart 2026
Antwoord van Tenpin - Wrexham
Hey Teri, thanks so much for rating Tenpin Wrexham a brilliant 5 stars! We are so pleased to hear that you had a great experience and that the team were super helpful. We will pass on your comments to the correct team for future improvements.
Take care,
Kirsty
Refused entry without adult
Booked for my son in advance. Door security told him and a friend they couldn’t enter without an adult.
No such thing mentioned on booking and he has been before without one. Afternoon ruined.
1 maart 2026
Antwoord van Tenpin - Wrexham
Hi Richard,
Thank you for your 1* review at Tenpin Wrexham! We are very sorry to hear your son was turned away at the door upon arrival. We will ensure this this is passed across to the correct team to make this more clear for future visits. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Super easy to book and start
22 februari 2026
Antwoord van Tenpin - Wrexham
Hi Rhys, thank you very much for this lovely 5* review of Tenpin Wrexham! We are so pleased to see you had a great time and found our booking process easy to use! We hope this means you will visit us again soon and we look forward to welcoming you back ! Best wishes - Mel
Easy booking and check in
Smooth online booking, clean facilities and smooth check in upon arrival.
20 februari 2026
Antwoord van Tenpin - Wrexham
Hello Claire, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Wrexham. We are so pleased to hear that you found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley
Hey Niko it's your cousin roman let's…
Hey Niko it's your cousin roman let's go bowling
1 februari 2026
Antwoord van Tenpin - Wrexham
Hello, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham. We are thrilled to hear that you had a great time with us. We do hope to see you again soon. Best Wishes - Kimberley
Daughter had a great time catching up…
Daughter had a great time catching up with her friend while bowling.
Great venue.
19 februari 2026
Antwoord van Tenpin - Wrexham
Hi Cheryl, thank you for leaving Tenpin Wrexham a wonderful 5* rating. We are thrilled to hear your daughter and her friend had a great time with us recently and we hope to welcome them back again soon! Best wishes - Kaylee
I have sent an email and had no…
I have sent an email and had no response.
Was told I had to pay walk in price to add people to my lane that I booked online?? Was told you don’t do student discount when it says on your website you do and management was rude. Not a great experience tbh.
22 februari 2026
Antwoord van Tenpin - Wrexham
Hello Donna,
Thank you for getting in touch. We regret that you did not receive a response to your email. We are sorry you were disappointed to have to pay walk in prices for additions and Student discount only runs at certain times. We'll address this with our team to improve our service. Thanks for your feedback. All the best ~ Laura
Antwoord van Tenpin - Wrexham
Hi Lukasz, thank you for leaving Tenpin Wrexham a fantastic 5* rating. We are so pleased you enjoyed your visit to us and we hope to welcome you again soon! Best wishes - Kaylee
Antwoord van Tenpin - Wrexham
Hi Nat
We're happy to hear that you had a nice family time at our place! We appreciate you sharing your experience with us. Best wishes - Clare
Sign up is at the bar so if someone…
Sign up is at the bar so if someone went to sign in someone could take their game whilst they are still waiting as you only have to press the tick to start a game I was sick as soon as I got home had a pepsi and it made my sick black.
16 februari 2026
Antwoord van Tenpin - Wrexham
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the game sign-up confusion and your feeling unwell afterward. We'll look into the sign-up process and food safety. If you would like to discuss your visit please email customer.feedback@tenpin.co.uk with the details and the subject "Review - Wrexham" and someone will contact you. Best wishes - Clare
I made a mistake and booked the wrong day
I made a mistake and booked the wrong day. We turned up a day later and the response was, 'not a problem, we will get you on the lane as quick as possible'. To me that speaks for itself. Thank you staff member
16 februari 2026
Antwoord van Tenpin - Wrexham
Hello, thank you so much for the brilliant 5* review of Tenpin Wrexham! This is great to hear and we are so pleased you got to see how fab out team really are! We do hope you will visit us again soon and we can't wait to see you again for another 5* experience! Best wishes - Mel
Girl on reception was very helpful when…
Girl on reception was very helpful when I had to change my booking in Wrexham . She was so friendly and I was really happy
20 februari 2026
Antwoord van Tenpin - Wrexham
Hi Deb,
Thank you for your 4* review at Tenpin Wrexham! We are delighted you found the staff so friendly on your recent visit to us. We love to her all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great experience and fab value for…
Great experience and fab value for money. It would be great to see more activities being offered at the Wrexham tenpin as is offered at others. Food always great
16 februari 2026
Antwoord van Tenpin - Wrexham
Hello, thank you for this brilliant 5* review of Tenpin Wrexham! We are so pleased you had such a great time and found us good value for money and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Antwoord van Tenpin - Wrexham
Hi Donna, thank you very much for the wonderful 5* review of Tenpin Wrexham! We are really pleased you visit us lots and always have a great time and we look forward to seeing you again soon for some more bowling fun! Best wishes - Mel
Antwoord van Tenpin - Wrexham
Hey Sue, thank you for the lovely 5* rating of Tenpin Wrexham. We are thrilled to hear you had a fun time and got to take advantage of our Tuesday offer. Hope to see you again soon.
Take care,
Kirsty
Great experience
Great experience! No queueing. Very well organised. Straight to lane , ordered drinks online that arrived quickly. Great atmosphere
31 januari 2026
Antwoord van Tenpin - Wrexham
Hi, thank you for the brilliant 5* rating and review of Tenpin Wrexham. We are pleased to hear that you had a great experience and enjoyed the atmosphere. We hope to see you again soon, for another fun time!
Take care,
Kirsty
Great place
Great place, fantastic staff, great food, food took time to arrive but was worth the wait
22 januari 2026
Antwoord van Tenpin - Wrexham
Hello Kirsty, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Wrexham! We do hope to see you again soon. Many Thanks Kimberley
I usually enjoy bowling here
I usually enjoy bowling here, but my recent visit was ruined by the staff's attitude. The employees at the Tenpin were incredibly rude and unhelpful , It’s a shame because the facilities are good, but the poor service makes me hesitant to return. I hope management takes steps to improve their customer service.
1 februari 2026
Antwoord van Tenpin - Wrexham
Hi Sylwia, thank you for taking the time to leave a review of Tenpin Wrexham. We are sorry to hear that your recent visit was not what you had hoped for. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Wrexham'. Please include as much detail as possible.
Take care,
Kirsty
Had a great time
Had a great time, was a good atmosphere.
Was very busy but ordered drinks through the QR code at the lane and they arrived soon after with a friendly smile.
Staff where all helpful and polite even though it was very busy. We had lovely afternoon.
1 februari 2026
Antwoord van Tenpin - Wrexham
Hey Dave, thank you for taking the time to leave a review of Tenpin Wrexham. It's great to hear that you all had a brilliant time and enjoyed the atmosphere. Your feedback is important to us and we will pass this on for future improvements. Hope to see you back again soon for a 5* experience!
Take care,
Kirsty
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.