The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
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Lees wat reviewers zeggen
Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Toon meer
Bedrijf heeft geantwoord
Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Toon meer
Bedrijf heeft geantwoord
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
212 reviews
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Well presented
Well presented, helpful staff and a very clean experience of a bowling/arcade/soft play area..
14 september 2026
Antwoord van Tenpin - York
Hi Liam, thank you for the lovely 5* review for Tenpin York! We're so pleased to hear that you enjoyed the venue and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
The new setup is great
The new setup is great. I took my son & some friends & they bowled played darts did Karaoke & laser tag. The food they had was really good especially the pizza's & the staff were really friendly & helpful.
15 september 2026
Antwoord van Tenpin - York
Hi there, thank you for the fabulous 5* review for Tenpin York! We're so pleased to hear that you had a lovely visit and that you enjoyed our fun activities, the food, and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Staff really helpful
Staff really helpful. New layout is very good although the card for the machine is a little confusing.
Booking easy online.
7 september 2026
Antwoord van Tenpin - York
Hi Maria, thank you for the 5* rating of Tenpin York. We're pleased to hear that you had a good time and loved the new look. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
Great refurb and looks great
10 september 2026
Antwoord van Tenpin - York
Hi Daniel, thank you so much for the lovely 5* rating of Tenpin York. We're delighted to hear you had a great time and loved the look of the venue. Hope to see you again soon!
Take care,
Kirsty
Our lane wasn’t ready & they said we’d…
Our lane wasn’t ready & they said we’d need to wait 20 minutes and that once we saw our name on the screen we could start. 40 minutes later still no name on the screen. Had to go queue up to ask someone what was going on. They’d forgotten. So 45 mins later than scheduled left us rushed & late for the cinema afterwards. They brought the food over with no prior warning whilst bowling. It was cold and disgusting. No room to put anything or sit comfortably and eat. Plus who wants to eat pizza and chips out of a basket with no knife or fork when your hands have been in bowling balls. Gross. Last but not least, it’s just too loud. I get there’s a lot going on but every machine was competing with the other to be the loudest. It’s so uncomfortable.
10 september 2026
Antwoord van Tenpin - York
Hi Bec, thank you for taking the time to leave a review of Tenpin York! We are very sorry to hear about your recent visit. This is certainly not the experience we want for our guests and we will be sure to pass all of your feedback onto the relevant team so improvements are met! In the meantime, we do hope that this will not stop you from visiting us again and we hope to welcome you back again soon! Best wishes - Mel
Visited for the new soft play with my…
Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough for the older area. They couldn’t return our money as they felt we could have gone in but the reality was she was too small to compete with older children on a busy Sunday. Our fault! Should have checked but the staff were lovely and the equipment great if she had been smaller or older!
6 september 2026
Antwoord van Tenpin - York
Hi Lj, thank you for taking the time to share your experience with us! We understand your granddaughter's height presented a challenge, making it difficult for her to fully enjoy our soft play areas. We are sorry that our height restrictions caused this inconvenience and we are always striving to ensure all our guests have a safe and enjoyable visit. We value your feedback as it helps us improve and we hope to welcome you back again in the future! Best wishes - Rosie
Antwoord van Tenpin - York
Hi Gail,
Thank you for your lovely 5* review at Tenpin York! It's great to hear that you found the staff to be so friendly and welcoming on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Antwoord van Tenpin - York
Hello Leona, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
lovley Veunue
i really love the brand new layout of the bowling alley.
all the staff where very helpful.
9 september 2026
Antwoord van Tenpin - York
Hi Richard, thank you for the lovely 5* rating of Tenpin York. We are delighted to hear that you enjoyed the new lay out and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Birthday Laser Tag
I booked online for myself and friends to play laser tag on Saturday 5th for my birthday. I only saw the option to book and play for an hour at £192 but it was really easy to book. We arrived and unfortunately were waiting for a couple friends to arrive still, so we were a little late starting but the staff behind the desk were helpful and allowed this. Sadly I did also have a couple friends drop out, this was also okay with staff. I was so very grateful and thankful for these issues being okay and us still being able to go ahead and play as planned. We all found the recording quite difficult to hear but the guy was helpful answering the questions afterwards. I do however think that it should be looked into for hearing clarity. We all thoroughly enjoyed the game and had a GREAT time, we would definitely go again it was so FUN !!! The only real downside I will say is I had paid for an hour and thanks to one of my friends being on it, she spotted we had only played for half an hour. When I managed to catch the guy again to mention this, he apologised and thought we only paid for half an hour and swiftly had us back in for a second game; I was grateful for this. I'm glad my friend noticed though as I would've paid way more for way less had she not and I didn't see 30 minutes as a weekend option online, so just thought the hour went fast. I would also note maybe extra air-conditioning would be a good shout in the game as we were sweating so much, but we were equally all playing around like maniacs haha Definitely glad I wasn't wearing heavy clothing. All in all though good experience and would recommend "]
5 september 2026
Antwoord van Tenpin - York
Hi Paige, we appreciate you sharing your feedback about your birthday laser tag experience at Tenpin York. We are so glad to hear that our team was able to accommodate your group's late start and changes in attendance, ensuring you could still celebrate as planned and it's also wonderful that everyone had such a great time. We also acknowledge your comments regarding the audio clarity during the safety briefing and the discrepancy in game time. We are looking into these points to improve our service. Your suggestion about additional air conditioning is also noted, and we will consider it for future enhancements to ensure a more comfortable experience for all our energetic players. We are committed to providing an excellent experience for all our guests. Nevertheless, we hope to see you again soon hopefully for a 5* experience. Best wishes-Leila
I booked on line to take my Grandsons…
I booked on line to take my Grandsons bowling was easy and efficient had a great time
5 september 2026
Antwoord van Tenpin - York
Hi Carol, thank you for the 5* review for Tenpin York! We're so pleased to hear that you had a great time with your grandsons, and we hope to welcome you back again soon! Best wishes - Adelaide
Antwoord van Tenpin - York
Hi Stacy, thank you for the 5* review for Tenpin York! We're so pleased to hear that you enjoyed the venue and the value for money. We look forward to seeing you again soon! Best wishes - Adelaide
Antwoord van Tenpin - York
Hey Jenny, thank you for the 5* rating of Tenpin York. We're pleased to hear you had a great experience and that everything ran smoothly. Hope to see you again soon!
Take care,
Kirsty
Antwoord van Tenpin - York
Hi Alex, thank you for your fantastic 5-star review of Tenpin York! We're so happy to hear that you had such a great day out with your family. We hope to welcome you all back again soon for more fun! Best wishes-Leila
Antwoord van Tenpin - York
Hi Beryl, thank you for the wonderful 5-star review of Tenpin York! We are so pleased to hear that you had great fun with your grandchildren during your visit. We hope to welcome you all back again soon for more memorable moments! Best wishes - Mel
Kids let out and wandered off around…
Kids let out and wandered off around amusement. Music too loud.
2 september 2026
Antwoord van Tenpin - York
Hi Melissa, thank you for leaving Tenpin York a rating and review. We appreciate you sharing your concerns about the children and music and we'll ensure this is shared with the correct teams. Please feel free to get in touch with us at customer.feedback@tenpn.co.uk with the subject 'Review - York' if you'd like to discuss this further with the team. We hope to welcome you back for a better experience in the future! Best wishes - Rosie
New soft play area
We visited the new soft play area then bowling afterwards. The new soft play area is extremely hot. We didn’t last the full 2 hrs we were booked for. Is there anyway of getting air-con installed?
I understand the reasoning for the separate areas but as a parent that has twins who are 8 months old and a 5 year old it was difficult to manage as I couldn’t leave my twins on their own but my 5 year old wanted me to play with him and he got very upset that he couldn’t come in and just sit with his sisters. Would there be a rule that if the parents are sat in there that the older siblings could come in if they remained calm?
It was also a long wait for the doors to be opened to get in and out as there was only 1 person at the desk. I don’t think we’d be coming back to the soft play area.
The bowling and arcades were great on the other hand we will come back for that.
28 augustus 2026
Antwoord van Tenpin - York
Thank you for your feedback regarding your recent visit. We are sorry to hear about the issues you encountered in the soft play area, particularly the heat and the difficulties managing your children due to the separate areas. We also apologise for the wait times at the desk. We appreciate you bringing these concerns to our attention and we'll ensure this feedback is shared with the correct teams for future improvements to be made. We're glad to hear you enjoyed the bowling and arcades and hope to welcome you back for a better experience in the future! Best wishes - Rosie
Small issues with Tenpin
I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show on the lane quite off putting but I am quite old and I suppose it's quite appealing to the younger audience.
30 augustus 2026
Antwoord van Tenpin - York
Hi John
Thank you for your feedback. We appreciate your comments regarding the bowling shoes, string pins, and the light show. We understand that some aspects might not appeal to everyone, and we value your perspective. We will consider your insights as we strive to improve our customer experience. Best wishes - Clare
Great place for adults & kids
Just been re-furbished which has greatly improved the place. Booked 2 games of bowling online which was easy. staff were friendly. The cafe area looked very nice although we didn't make use of it.
26 augustus 2026
Antwoord van Tenpin - York
Hello Alison,
Thank you for taking the time to rate Tenpin York 5 stars. We're so pleased to hear that you noticed the improvements from our refurbishment and found booking online easy. It's wonderful that our staff were friendly, and we hope you'll make use of our cafe area on your next visit! All the best ~ Laura
1st visit since the refurbishment of…
1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowling and the arcade.
2 september 2026
Antwoord van Tenpin - York
Hello Sarah,
Thank you for taking the time to rate Tenpin York 5 stars. We're so pleased to hear that you enjoyed your first visit since our refurbishment and found the space clean, vibrant, and welcoming. It's wonderful that you and your family loved the bowling and arcade, and appreciated our efficient staff. All the best ~ Laura
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