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Tenpin - York Reviews 

212
TrustScore 4.5 uit 5

4,3

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk

  • 0333 034 6100

4,3

Uitstekend

TrustScore 4.5 uit 5

212 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(212)

11.699 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great family get together for a fun…

Great family get together for a fun evening. Very helpful member of staff. So much better now for wheelchairs access getting to the lanes without any steps.

12 augustus 2026
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Antwoord van Tenpin - York

Hello, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in York. We are thrilled to hear that you all enjoyed some family time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Beoordeeld met 1 van de 5 sterren

I have a ten year old who wanted to go…

I have a ten year old who wanted to go in the new softplay that just opened and she is 1cm to tall and it is for up to 12 years old so how can a 12 12 year old be under 1.40cm if a 10 year old isn't it should be like 1.45cm

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Tenpin - York

Hi Hayley, thank you for taking the time to leave a review of Tenpin York! We appreciate you sharing your experience and feedback regarding the height restriction in our soft play area and we understand the frustration this may have caused. Our height restriction is in place to ensure the safety of our guests and so we are very sorry to hear that your daughter was above the requirement. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we do hope this will not stop you from visiting us for our other activities in the future! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Good experience

Easy to book on-line. Newly revamped interior provided a clean and fresh appearance. Only downside was the music was intrusively loud.

10 augustus 2026
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Antwoord van Tenpin - York

Hi Tony, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the booking process easy and liked the appearance of the venue. We're sorry for any disappointment caused with the music volume levels. We will be sure to pass your feedback on. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Impromptu visit to Tenpin

I had an impromptu visit to Tenpin last night. Really impressed with the refresh. Fantastic attentive staff and great few games of bowling.

Staff are a credit to the organisation and I will return.

11 augustus 2026
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Antwoord van Tenpin - York

Hello Mark,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you enjoyed your impromptu visit and were impressed with our recent refresh. It's wonderful to know that our staff made such a positive impression and that you had a great time bowling. We look forward to welcoming you back again soon! All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Friendly staff great atmosphere and my…

Friendly staff great atmosphere and my daughter cannot till we return.

12 augustus 2026
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Antwoord van Tenpin - York

Hello Anna,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you and your daughter enjoyed the friendly atmosphere and had a great time with us. We can't wait to welcome you both back again soon! All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Quick to get us into the lane and add a…

Quick to get us into the lane and add a good game

6 augustus 2026
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Antwoord van Tenpin - York

Hello Geoff,
Thank you for taking the time to rate Tenpin York 5 stars. We are so happy to hear that you had a great game and that we were able to get you to your lane quickly. We hope to see you again soon for more fun! All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Great place for teenagers to meet up

Girls had a great time, always do. Place to meet up with friends in a safe environment.

6 augustus 2026
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Antwoord van Tenpin - York

Hi Jane, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how much you enjoy coming to visit us. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience

6 augustus 2026
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Antwoord van Tenpin - York

Hello, what a wonderful 5* review of Tenpin York! It is great to see you had a fabulous time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Beoordeeld met 3 van de 5 sterren

Great bowling but far too loud

We really love bowling and the new additions you are making to our local Tenpin Bowling.
However, during our last visit, some of the arcade machines were so loud, one of our party had to leave, and it spoilt our game.
I know and understand its a busy place and everyone is there to have fun, I am in no way wanting to stop that, but please please do consider the noise pollution from these games, think one was Fast and Furious, as it really overwhelmed what we were doing, and no doubt others too.

30 juli 2026
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Antwoord van Tenpin - York

Hi Jill
Thank you for your feedback regarding your recent visit. We're glad to hear you appreciate the new additions to our Tenpin Bowling. We are very sorry to learn that the noise from some of our arcade machines, particularly the Fast and Furious game, impacted your experience and caused a member of your party to leave. We understand how this could be overwhelming and we will certainly take your comments into consideration to improve the atmosphere for all our guests. Best wishes - Clare

Beoordeeld met 2 van de 5 sterren

Minimum amount of £5 far too high

Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise.
Dislike new minimum amount of £5 to play on machines. Too much!!!! We should be able to choose how much we spend.

6 augustus 2026
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Antwoord van Tenpin - York

Hello
Thank you for your feedback. We are truly sorry to hear that the background music and noise levels made your visit uncomfortable, especially for your grandchildren. We also understand your concerns regarding the new minimum amount for the machines. We will certainly pass your comments on to the relevant team for their consideration. Best wishes - Clare

Beoordeeld met 3 van de 5 sterren

Bowling was good price for bowling was…

Bowling was good price for bowling was good. We paid best part of £55 for food and it was very disappointing. Both pizzas we rock hard and not very nice and chips were rock hard also.
Would return for bowling but would not eat. Domino’s would have been cheaper and better

6 augustus 2026
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Antwoord van Tenpin - York

Hi John
Thank you for your feedback. We're pleased to hear you enjoyed the bowling and found the price good. However, we're truly sorry to learn that the food was so disappointing. Your comments about the pizzas and chips being hard are concerning, and we will share this with our team for immediate review and improvement. We appreciate you bringing this to our attention. Best wishes - Clare

Beoordeeld met 1 van de 5 sterren

Explicitly did not tick the box for…

Explicitly did not tick the box for marketing and spam email. Stop using my contact information for marketing and reviews.

29 juli 2026
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Antwoord van Tenpin - York

Hi there. Thank you for taking the time to leave a rating and review for Tenpin York. We are sorry for any frustration caused by the email! We will raise this internally so avoid it happening again. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Great

Booked online and were able to bowl
When we arrived. Did arrive earlier than lane booking and had to wait to check in- think they were short staffed - but everyone was doing their best and it did not affect us. Renovation works going on at present but it did feel roomier than before (glad to see the back of the Covid screens!).

29 juli 2026
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Antwoord van Tenpin - York

Hi Katrina, thank you so much for the lovely 5* review of Tenpin York! We are so pleased you had such a fun time and did not have to wait too long for your lane! We hope this means you will visit us again soon and we look forward to welcoming you back again soon! Best wishes - Mel

Beoordeeld met 1 van de 5 sterren

The noise was so loud I understand work…

The noise was so loud I understand work was going on but to pay full price was a bit of a joke

29 juli 2026
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Antwoord van Tenpin - York

Hi Claire, firstly, thank you for leaving a review of Tenpin York. We are very sorry to hear that your recent visit did not meet your expectations. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York' for somebody to reach out to you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

The staff were nice and friendly and…

The staff were nice and friendly and although there was major construction work going on at the venue it didn’t impede our play. The York Tenpin is amazingly priced and we got two bowling games for half the price of your Leeds venue.

29 juli 2026
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Antwoord van Tenpin - York

Hi Zoe, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how friendly you found our staff and how amazing you found the pricing. We look forward to welcoming you back again shortly. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Great time

Great time, equipment has been refreshed and the team there couldn't do more for us. Thanks very much.

29 juli 2026
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Antwoord van Tenpin - York

Hi Andy, thank you for the brilliant 5* review for Tenpin York! We're pleased to hear that you had a great time and that our team were able to help during your visit. We look forward to welcoming you back again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin - York

Hi Mathew, thank you for the 5* review for Tenpin York! We're so pleased to hear that you found the venue clean and tidy and that our team provided a friendly service. We hope to see you again soon! Best wishes - Adelaide

Beoordeeld met 5 van de 5 sterren

reasonable price

reasonable price
friendly staff
only really grip would be time from ordering on app to arriving on lane however place was busy and staff were looking busy so can be forgiven

22 juli 2026
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Antwoord van Tenpin - York

Hi there, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the venue to be reasonably priced and that staff were friendly. We will be sure to pass your feedback on regarding wait times. We hope to see you again soon for another 5* experience. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Fantastic family outing

Fantastic family outing, ten pin bowling and food. Will definitely go again!

22 juli 2026
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Antwoord van Tenpin - York

Hey John, thank you so much for the amazing 5* rating and review of Tenpin York. We're delighted to hear you had a fantastic time out as a family and enjoyed bowling and food. We look forward to your return!
Take care,
Kirsty

Beoordeeld met 5 van de 5 sterren

Bowling & Clown Bash Game stood out to me:)

The place was newly renovated and had some great new features, such as a self-service machine that lets you get your own card to tap on the game machine and play. This is quite handy because you can easily top it up when you run out. However, it can be tempting to overspend, but if you are disciplined, it won't get the better of you. Overall, the space was clean and spacious, and we enjoyed our day. My 2 sons and I had a fantastic time! Bowling was great for coordination and getting active, and I liked the clown bash game was so much fun and really tested my reaction time, focus, and hand-eye coordination. A brilliant way to exercise both the body and the brain. Highly recommend! Thank you

22 juli 2026
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Antwoord van Tenpin - York

Hey, thank you so much for the 5* rating and review of Tenpin York. We are so pleased to hear that you and your sons had such a fantastic day with us! It's wonderful to know that our newly renovated space and the self-service card system enhanced your experience. We're glad that you enjoyed the bowling and the clown bash game, finding them both fun and great for coordination and reaction time. We hope to see you again soon for another fun time!
Take care,
Kirsty

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