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Tenpin Reviews 

10.404
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Lighting is poor. Not every bowler wants multi coloured lights that cause poor vision for targeting during practice or league. Also the hotdog meal I ordered was too dry and bland. The curly fries por... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,2

Goed

TrustScore 4 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(10.404)

10.015 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience we attended the 50%…

Great experience we attended the 50% off after 6pm sessions.
Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making an effort. This guy needs a pay rise and some recognition.

12 augustus 2026
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Antwoord van Tenpin

Hi Scott, thank you for leaving a 5* rating for Tenpin Crewe! We're pleased to hear that you were able to take advantage of our 50% off Tenpin Tuesday offer! We really appreciate the comments regarding this member of staff too and will be sure to pass your kind feedback on. Thanks again, we hope to see you again soon. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Great value

Great value - one game and a burger. Very friendly staff. Easy parking. Amusements end up making the outing with children very costly. Overall a great venue.

12 augustus 2026
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Antwoord van Tenpin

Hi Jacky, thank you so much for the excellent 5* review of Tenpin Feltham! We are really pleased to hear you had a great visit and will be sure to pass your feedback on. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Great experience and very friendly…

Great experience and very friendly staff!

12 augustus 2026
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Antwoord van Tenpin

Hi Yasir, thank you for rating Tenpin Acton 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

New facilities

New facilities, play areas are great!
Toilets are 100% better than they were previously!
The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cocktail/fizzy drink so early in the morning!
But really good place to visit now, makes it better with air con to!

12 augustus 2026
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Antwoord van Tenpin

Hi there, thank you so much for this brilliant 5* review of Tenpin Exeter! We're really pleased that you had a great time and will be sure to pass your comments on regarding alternative milk options. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Warrington tenpins

We absolutely love this place. my children did bowling and went on the play gym place both very clean and lovely staff on both stands. Great vaule for money.
The only downfall is there's no app anymore and I would love to see a membership come available for this place.

12 augustus 2026
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Antwoord van Tenpin

Hi Zoe thank you so much for this amazing 5* review of Tenpin Warrington! We are delighted you had the best time and received excellent customer service. We will be sure to pass your feedback on regarding our app. We can't wait to welcome you back soon! Best wishes, Jade

Beoordeeld met 3 van de 5 sterren

Found it too stimulating for my kids

Found it too stimulating for my kids - had to walk through loads of arcade games with flashing lights and noises before arriving at lanes and this was very distracting for them. Probably more suited to older kids. I would however be interested if you do a more calm session for younger kids at non peak hours etc if this is a possibility.

The toilets were exceptionally clean and fresh.

12 augustus 2026
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Antwoord van Tenpin

Hi Rachel, thank you for leaving a rating and review for Tenpin Clydebank! We're sorry to hear of any disappointment caused at your recent visit. We will be sure to pass your valuable feedback on to the team. It's great to hear that the toilets were exceptionally clean. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

Good experience

Easy to book on-line. Newly revamped interior provided a clean and fresh appearance. Only downside was the music was intrusively loud.

10 augustus 2026
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Antwoord van Tenpin

Hi Tony, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the booking process easy and liked the appearance of the venue. We're sorry for any disappointment caused with the music volume levels. We will be sure to pass your feedback on. Best wishes, Jade

Beoordeeld met 2 van de 5 sterren

Unfortunately

Unfortunately, our overall experience was quite disappointing. It was very clear that the staff were understaffed, which resulted in a lot of running around and long waiting times. However, I want to stress that this was through no fault of the staff themselves — you could clearly see they were trying their best and doing everything they could under the circumstances.

The biggest disappointment was the food. The burger and chips were extremely poor quality; the burger appeared to be microwaved, the bun was stale and the chips were soggy. For the price, I expected a much better standard of food.

I do feel the staff deserve recognition for how hard they were working despite being under pressure, but overall the experience could have been much better, particularly when it came to the food and waiting times.

6 augustus 2026
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Antwoord van Tenpin

Hello Amy, First off thanks for sharing your feedback. We are really for any disappointment caused at your recent visit to Tenpin Stoke. The last thing we want to do is let our customers down, and moving forward we're going to do everything in our power to hold ourselves to that standard. We appreciate your feedback and will be sure to pass this on for internal review. We hope to see you again. Best wishes, Jade

Beoordeeld met 1 van de 5 sterren

Our time was pure carnage

Our time was pure carnage. I understand you have a noisy building. Bowling and games being played with loud music.
You had a family come in and were playing on the King Kong game screaming at the top of their lungs. Did your staff do anything whilst their screaming carried on? No they didn’t! Others couldn’t continue their pool game. Others stopped playing their own games of bowling. This situation could have been handled by your staff and the experience would have been brighter. They did sod all!!!

12 augustus 2026
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Antwoord van Tenpin

Hi there, thanks for leaving a rating and review for Tenpin Swindon! We appreciate you sharing your feedback. We are sorry for any disappointment caused at your recent visit to the venue. We'll ensure that your comments are passed on to the correct teams for future improvements to be made. Thanks for your time. Best wishes, Jade

Beoordeeld met 4 van de 5 sterren

Family fun

We were very happy with bowling, good competitive family fun. Staff were friendly and the food is good too. Will definitely come back.

27 mei 2026
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Antwoord van Tenpin

Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed our facilities. We can't wait to see you again soon for some more family fun. Many Thanks - Kimberley

Beoordeeld met 3 van de 5 sterren

I was a bit disappointed

I was a bit disappointed, I was with my two sons and two grandchildren for my birthday, the lanes were untidy and littered with empty glasses , bottles and food wrappers,which were not cleared for rhe whole of our time bowling, ( two games)
Also the light was out at end of the lane, so was difficult to see properly.

7 augustus 2026
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Antwoord van Tenpin

Hi Tony, thanks for leaving a rating and review for Tenpin Castleford! We appreciate your feedback and are sorry the lane wasn't clean as well as the issue with the light. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

A very enjoyable time

My husband, grandson and myself had a very enjoyable 2 games of tenpin bowling. The online booking process was quick and easy. The staff were friendly and attentive. When we had a ball blockage it was cleared within minutes of us reporting it. Fun time had by all.

12 augustus 2026
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Antwoord van Tenpin

Hi Karen, thank you for the lovely 5* rating of Tenpin Southport. We are delighted to hear that you had a fun time and found the team provided great service. It's great to hear that you found the booking process easy too! We hope to see you again soon for another 5* experience. Best wishes, Jade

Beoordeeld met 5 van de 5 sterren

The staff were brilliant!

The staff were brilliant!

12 augustus 2026
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Antwoord van Tenpin

Hello Kim, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Doncaster and found our staff brilliant. We will pass your comments on. We do hope to see you again very soon. Best Wishes - Kimberley

Beoordeeld met 5 van de 5 sterren

Staff were very friendly and helpful

Staff were very friendly and helpful.
enjoyed the escape room it was very good

12 augustus 2026
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Antwoord van Tenpin

Hello Aisha, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our staff great throughout. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 3 van de 5 sterren

There was no A/C on the heat was…

There was no A/C on the heat was stiffaling and defective on the overall day but still very much enjoying enjoyed

12 augustus 2026
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Antwoord van Tenpin

Hello Wayne,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about the issue with the air conditioning during your visit and that it made your experience uncomfortable. We are pleased you still managed to enjoy your time with us, and we will pass your feedback on to the relevant team for improvements. All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Bright open space atmosphere good and…

Bright open space atmosphere good and great bowling lanes an enjoyable afternoon spent in the summer holidays

12 augustus 2026
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Antwoord van Tenpin

Hello Carole, Thank you for taking your time to leave us an outstanding 5* review for our Tenpin at Warrington. We are so pleased to hear that you found our location bright and enjoyed the atmosphere. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

We got to the venue earlier than my…

We got to the venue earlier than my booking so went to book in whilst my grandchildren played on the arcade games to my surprise the lane was free so got to play straight away .
Great atmosphere, every where was clean & plenty of bowls to choose from.

6 augustus 2026
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Antwoord van Tenpin

Hello Gillian, Thank you for taking your time to leave us a great 5* review for our Tenpin at Southport. We are so pleased to hear that you enjoyed your recent visit to us. We are glad to hear that our team managed to get you and your grandchildren onto a bowling lane earlier than expected, so that you didn't have to wait around. We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren
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Antwoord van Tenpin

Hello, Thank you for taking your time to leave us a great 5* review for our Tenpin at Leamington Spa. We are so pleased to hear that you had a great time with us and found our prices good! We do hope to see you again soon. Many Thanks - Kimberley

Beoordeeld met 5 van de 5 sterren

Love the newly refurbished venue

Love the newly refurbished venue. Great service and a lot of fun activities apart from bowling. We’ll be back more often.

12 augustus 2026
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Antwoord van Tenpin

Hello Kat,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are so pleased to hear you love our newly refurbished venue and enjoyed the service and fun activities. We look forward to welcoming you back again soon! All the best ~ Laura

Beoordeeld met 5 van de 5 sterren

Very nice staff willing to help and be…

Very nice staff willing to help and be flexible 👏👏👏

12 augustus 2026
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Antwoord van Tenpin

Hello Mrs L Scanion,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're so pleased to hear that our team was helpful and flexible during your visit. We look forward to welcoming you back again soon! All the best ~ Laura

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