Great fun bowling but the selection of bowling balls needs reviewing as I struggled to find ones with sufficiently large holes for my fingers and I don’t have overly large hands. I would like to... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Toon meer
Bedrijf heeft geantwoord
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Toon meer
Bedrijf heeft geantwoord
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Aragon House, MK43 0EQ, Cranfield, Verenigd Koninkrijk
- 0333 034 6100
- www.tenpin.co.uk
4,2
Goed
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was the first time I had been there…
It was the first time I had been there and will definitely be going again, my family and I loved it..
12 augustus 2026
Antwoord van Tenpin
Hi Lesley, thank you for your wonderful 5-star review of Tenpin Wakefield! We are so happy to hear that you and your family loved your first visit with us and we look forward to welcoming you all back again very soon! Best wishes - Mel
Antwoord van Tenpin
Hi there, thank you for leaving a 5* review of Tenpin Southampton! We're so glad to hear how helpful you found our staff and how much the children enjoyed bowling and the arcade games. See you again soon! Best wishes-Leila
I’m new with this company
22 juli 2026
Antwoord van Tenpin
Hi Kristian, thank you so much for the 5* review, we really appreciate it! Take care - Megan
Dont rely on their app
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or served to someone else. Both versions from two different staff seems contradictory. Need to focus on customer care more closely.
7 juli 2026
Antwoord van Tenpin
Hi George, thank you for the 3* review for Tenpin Dundee! We're glad that you enjoyed the facilities and that you had a fun visit with your family, but we are very sorry to hear that there had been an issue with your drinks order. We will ensure your feedback is passed onto our team. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee'. We hope to welcome you back again soon! Best wishes- Adelaide
Antwoord van Tenpin
Hi John, thank you for the 5* review for Tenpin Nottingham! We're so pleased to hear that you enjoyed the atmosphere and the service from our team. We can't wait to see you again soon! Best wishes - Adelaide
Dry fries and the burger was super hot…
Dry fries and the burger was super hot almost lost my tongue. Staff acted a bit disinterested ( maybe they were having a long day).
12 augustus 2026
Antwoord van Tenpin
Hi Ami, thank you for taking the time to review Tenpin Harpurhey! We're sorry to hear that there had been issues with your food order and the service, and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
My little girl loves coming here always…
My little girl loves coming here always lots to do for every age staff was lovely and polite helpful nice day out
12 augustus 2026
Antwoord van Tenpin
Hi Codie, thank you for the fab 5* review for Tenpin Crewe! We're delighted to hear that you enjoy visiting with your daughter and that our team provide a lovely service. We look forward to seeing you again soon! Best wishes - Adelaide
Lovely place to visit go bowling
Lovely place to visit go bowling. La,zer tag and Escape room very enjoyable time with family and friends. Staff were friendly and helpful
7 augustus 2026
Antwoord van Tenpin
Hi Michael, thank you for the 5* review for Tenpin Wakefield! We're so pleased to hear that you had a great time with family and friends and that you enjoyed our fun activities. We can't wait to see you again soon! Best wishes - Adelaide
Staff were a massive help!
I was 15 minutes late which was fixed on arrival, the guy who served us also took my order of drinks and was decent enough to bring them to our lanes! He helped with the set up and was a massive help! Thanks Kyle Broadhurst 👍
29 april 2026
Antwoord van Tenpin
Hi David, thank you for the 5* review for Tenpin Crewe! We're thrilled to hear that you had a great visit, that our team were able to assist with your booking time and provided a helpful service. We will be sure to pass on your kind feedback and we hope to see you again soon! Best wishes - Adelaide
The service was very slow and had…
The service was very slow and had booked a package which included food. Food arrived an hour after we arrived and wrong food sent so had no food which paid for. Bowling balls took ages to come back
12 augustus 2026
Antwoord van Tenpin
Hi Rosie, thank you for taking the time to leave us your honest review. We're really sorry, it looks like we dropped the ball with regards to service and timing during your recent visit. We really appreciate your feedback and if you would like to discuss this further, please do pop us an email to customer.feedback@tenpin.co.uk including which of our sites you visited and details of your visit. We hope you'll give us a chance to redeem ourselves in the future. Thanks - Megan
Very friendly and helpful staff
12 augustus 2026
Antwoord van Tenpin
Hi there, thank you for the 5* review for Tenpin Glasgow! We're so pleased to hear that you enjoyed the service from our team. We can't wait to see you again soon! Best wishes - Adelaide
There were interruptions while playing…
There were interruptions while playing and one game ended before last finished playing.
But we enjoyed the games.
12 augustus 2026
Antwoord van Tenpin
Hi Shahul, thank you for the 4* review for Tenpin Acton! We're sorry to hear that there had been interruptions during your games, but we are glad that you enjoyed your visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
The staff were really friendly and…
The staff were really friendly and helpful,some of our party were late in arriving but the lane was held open for us and the laser experience was also very good,the guy in charge was very helpful.
12 augustus 2026
Antwoord van Tenpin
Hi Jim, thank you for the lovely 5* review for Tenpin Barbican! It's great to hear that our team provided a friendly and helpful service and that you enjoyed the laser tag. We hope to see you again soon! Best wishes - Adelaide
Bowling lane fault
Me and my family were enjoying our first game but then half way through the bowling alley went faulty and the staff tried to fix it a few times but it didn't work. The staff then realised there was issue with that lane and then quickly moved us on to another lane with current scores with swiftness and efficiency which was appreciated.
12 augustus 2026
Antwoord van Tenpin
Hi there, thank you for the 5* review for Tenpin Blackburn! We are sorry to hear that there had been technical issues with the lanes, but we are glad that our team were able to quickly resolve this for you. We hope to welcome you back again soon! Best wishes - Adelaide
Summer holiday bowling
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were asked if we wanted any drinks etc which were brought upto our lane for us. Overall we had a very good experience the kids enjoyed the bowling and food we will definitely be going again soon.
11 augustus 2026
Antwoord van Tenpin
Hi Andrew, thank you for the lovely 5* review for Tenpin Milton Keynes! We're so pleased to hear that you had a very good experience, and that you enjoyed the bowling, food, and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Good and at a reasonable pric
12 augustus 2026
Antwoord van Tenpin
Hello Colin, Thank you for taking your time to leave us a 4* rating. We are pleased to hear that you enjoyed your recent visit and found our prices okay. We would love to hear how we could gain that final star from you. We hope to see you again soon. Many Thanks - Kimberley
Antwoord van Tenpin
Hi there, thanks so much for the 5* review, we're beyond thrilled that your family enjoyed their visit with us! We pride ourselves on offering a welcoming space for families to come together and enjoy some fun indoor activities so we are chuffed with your review. Thanks again! - Megan
I could click 5 stars but a little…
I could click 5 stars but a little disappointed, when we started bowling
Lane 23 one of my friends she managed to hit all stand bowling 🎳, didn’t give a strike score twice.missing the score. Anyway. Thank you for asking.
12 augustus 2026
Antwoord van Tenpin
Hi Samantha, thank you for your 4* review of Tenpin Chichester! We're sorry to hear about the issues you had with the scoreboard and how this impacted your experience. Nevertheless, we hope to see you again soon, where we can hopefully gain that last star! Best wishes-Leila
It was easy to book on line it was 1…
It was easy to book on line it was 1 adult and 3 children we had 2 games which we enjoyed then we had pizza and drinks then looked and played in the arcade the girls enjoyed that to finish our afternoon out. Would do it again.
12 augustus 2026
Antwoord van Tenpin
Hi Susan, thank you for your 5* review of Tenpin Plymouth Barbican! It's wonderful to hear how simple you found the booking process and how much your group enjoyed the bowling and the arcades. We look forward to welcoming you back again soon! Best wishes-Leila
Blackpool
I’ve been to the Blackpool tenpin about 5 times for bowling/ soft play area and whilst the amenities are very good the only thing letting it down is the lack of staff.
There’s always a queue at the bar with only ever one person serving. Takes about 20 mins each time to get a drink or check in which stops is going back up to the bar.
11 augustus 2026
Antwoord van Tenpin
Hi Anon, thank you for your 3* review of Tenpin Blackpool. It's lovely to hear that you enjoy our facilities and come to visit regularly, however we are very sorry to hear about the long wait times for drinks and check-in. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to get back to you regarding this. Best wishes-Leila
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.