First package was lost by Royal Mail but customer service was excellent. Second package arrived safely and items were perfect. Thanks for looking after me
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Lees wat reviewers zeggen
Great customer service, I had an issue with my order and it was sorted straight away in a kind and professional manner. Also very reasonably priced products. Will definitely use again for my crafting... Toon meer
Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... Toon meer
Bedrijf heeft geantwoord
Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.
Contactgegevens
186-188 Cheetham Hill Road, M8 8LW, Manchester, Verenigd Koninkrijk
- 0161 274 4040
- sales@the-beadshop.co.uk
- www.the-beadshop.co.uk
4,9
Uitstekend
5K reviews
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Always happy with The Bead Shop
Always happy with The Bead Shop. The items are good quality and arrived very quickly.
5 februari 2026
All items were exactly as described and…
All items were exactly as described and what I wanted.
4 februari 2026
Quality beads great price
Quality beads at a great price, very pleased with purchase.
5 februari 2026
Fast efficient service
28 januari 2026
One stop shop
This is an excellent place to buy craft and jewellery supplies. The Bead Shop have a wide range of items and post things quickly. I highly recommend them as a one stop shop.
28 januari 2026
Beads arrived very promptly
Beads arrived very promptly. Variety on offer was excellent
28 januari 2026
Great products at great prices
Great products at great prices, well packaged and arrives quickly.
3 februari 2026
I struggled to complete the order but…
I struggled to complete the order but staff were very helpful. Order was as expected and on time.
26 januari 2026
An excellent store, I recommend!
The customer service and quality of items in this store is exceptional. This is my go-to store for beads and jewellery making supplies.
26 januari 2026
Fantastic beads
Very happy with my beads. They look exactly like the photos and the delivery was super fast. I will definitely buy again.
26 januari 2026
I was delighted withe product I…
I was delighted withe product I ordered. The delivery was a little bit late,but not a problem. I will definitely be using the service again. The help with making the order over the phone was greatly appreciated.
28 januari 2026
Good quality products and an efficient…
Good quality products and an efficient service.
28 januari 2026
Fast delivery and beautiful beads.
28 januari 2026
Good website description delivered on…
Good website description delivered on time cheaper than Amazon
27 januari 2026
Antwoord van The Bead Shop Manchester
Thank you for your 5* review!
credit card payment
The product was very good my biggest concern for me was how my credit card was not good for me and was very concerned on how it was done .
when it came for paying somebody new my card number and my security code on the back of my card I did not have to do a thing and I do not understand how this was done , and I do not like that I felt insecure and still do I don't think I could do that again sorry Thank you Graham Clarke
26 januari 2026
Antwoord van The Bead Shop Manchester
Thank you for sharing your feedback.
To clarify, our system does not have the ability to store, view, or save any credit or debit card details at any stage of the payment process. All payments are handled through a secure, compliant payment provider.
What you experienced is most likely autofill functionality on your own device or browser (for example, saved card details in a phone, tablet, or web browser). This feature is controlled entirely by the device or software being used and is outside of our control.
As requested via email, your account was fully deleted.
Customer security and satisfaction are always our priority, and we take concerns like this seriously. Your feedback is appreciated.
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