The House Reviews 

The House helped me with snow boats. I got them on time and like the service.

The kayak paddle cover arrived and was exactly what I wanted. It did come a couple days later than originally expected due to some UPS issues unrelated to the great service from The House customer service.

Speedy delivery and the products are amazing! The House never disappoints!

A lot of good brands in one place is more convenient, thank you

Quick, easy, great products.

Ordering from The House is like riding a unicorn naked and bareback over a rainbow.

I ordered the Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL since my girlfriend ordered a similar one and loves it. My new PFD fits great and is very comfortable to wear during my kayaking trip. I had no problems ordering from The House, and even though my package was delayed a couple days I still received it before my last kayaking trip. It was definitely worth the purchase and I'm happy with how everything went.

Easy shopping experience but limited boot sizes. Very helpful customer service

It's a ski vest, it functions as it should.

I signed up at The House to make my first purchase of Solomon X ULTRA hiking boots. The House prominently gave me a code for a 15% discount on my first purchase (DF15NM15). I wasted 15 minutes trying to check-out and pay the correct amount.

Finally their customer service told me they were not going to extend the discount as promised.

Classic BAIT and SWITCH to lure you from another trustworthy on-line retailer.

You wrote a review for The House Outdoor Gear One minute ago
1.0 star rating4/22/2022
Ordered goggle lens in November of 2021. For the next six months I reached out periodically to ask where they were and they kept saying they haven't come in yet. A guy named Alex kept emailing to say they're still waiting. I said just let me know when they come in.

Finally, I inquired again and a guy named Chayse said they weren't going to come in and would I like to order something else at a discount. Before I could make a decision on that, another person named Alison responded to my inquiry by cancelling my order, offering me 15% off on something else, way less of a discount than the pre-Christmas discount I ordered with.

Never had such a poor online shopping experience in my life. An absolute joke.

So happy that I received all the items that I purchase! Grateful that I could buy in this company! Good prices and offers! Thank you so much! ;)

3 jackets for the normal price of one. Granted, they aren't a leading name brand and have some feature quirks, but $50 for a jacket of this construction you can't beat. The House is a great place to give a try. Great value product. Fast order processing, shipping, and delivery.

I rated you 3 stars because I’m as yet uncertain as to my experience. The jacket was too tall and thin for me so I’ve returned it, following all the instructions. I have my FedEx receipt but have heard nothing more and have no refund. My experience will either be 5 stars or 1 star depending on how well you handle the refund. I’m adding to my review to increase it to 5 stars because you handled my refund professionally and expeditiously. Thank you for that.

Order received on the scheduled arrival date in the box. Perfect condition. Easy to assemble.

I am 61-years old. This is my first BMX bike. Love it. Cruised 16 miles non-stop for my inaugural ride. Now I wish I hadn't waited so long to get a BMX bike. This model is super light (about 31 lbs.) & super fast. Thank you for making an affordable, quality product that is a lot of fun to use.

Received box at FedEx pick up. The top was open and there was a hole over the back axel area.

I am a new customer & recently bought a new Fuji Road Bike Frame for my wife. Price was good & this is what we were looking for.
After delivery we found a few things were missing from the box & contacted customer support.
They transferred us to Dewi Smith who is customer support for bike frames & outdoor gear.

Dewi was excellent in his support in trying to chase down the missing parts & always kept us updated thru email as to the progress

As this was a closeout item it turned out the parts were not available so we purchased them ourselves & sent Dewi the receipt.
He immediately forwarded it to warranty claims & we were reimbursed
To say we are impressed with Dewi Smith & The House customer service is an understatement!

Thank you Dewi & The House we really appreciate finding a company such as yours these days! Customer service is a forgotten art these days at many online stores but yours was a shining example of Great Service & follow thru
Thank You so much!!