theedhicksway.com Reviews 34

The service was speedy & the quality of the leather phone case seems exalent .

I would recommend Ed Hicks their commitment to customer requests is second to none the service is very prompt l will definitely order again

Ed Hicks phone cases are second to none! A great design and very high quality leather, as well as excellent customer service and next day delivery.
I ordered the wrong case by mistake, and it was so easy to return and reorder. David couldn't have been more helpful. Thankyou.

Great quality sunglasses pouches, but also able to use for multiple purposes. Large enough to fit phones or other small devices. Secure pouch with toggle, so great inexpensive product. Delivered promptly. Highly recommend, thankyou.

Great company great service and what’s more great price. This is the second Ed Hicks phone case that I have purchased. The second one was not because the first had worn out it was because I had purchased a different model phone. If, and it looks the same quality as my first, I will be hanging on to this case until I upgrade again.
👍👍👍

Long time customer and David always goes the extra mile. But great customer service doesn’t mean anything without a great product and my iPhone cases are always superb. Great value as well.

I wanted to replace a phone case I had previously purchased from this vendor for my elderly iPhone. The case was not apparent on their website so I phoned the vendor. David said he would look to see whether he had any of the cases. He quickly messaged to say he had none, but had found a few other cases which might suit and he intended to send them to me free of charge. My phone is now in a lovely Drew Lennox leather case, at no cost to me. Fantastic customer service!

Really good quality cases and friendly customer service. They were very helpful and even picked up a mistake I made on my order. They clearly care and have pride in their work. Would recommend

Ordered one of their elegant black leather phone wallets with stylish red decoration; it arrived in a day, but with the embossed name in a font I hadn’t ordered. David was charmingly apologetic and immediately had a replacement engraved in the requested font, and that arrived the day after too.
Not only fine craftsmanship but graciously efficient service - I could not be happier.

Bought my wife a turquoise leather phone case from hicks way.
After about 8 months the leather began to fade in places.
Contacted their customer services, on a Sunday afternoon.
Within an hour, a gentleman by the name of David replied, and offered a replacement, but did advise that a different colour might be advisable.
She chose a black case with red stitching.
The replacement arrived within 3 days, fantastic service, thankyou

The leather part of the case is well made, however, the case part that holds the phone has a soft black rubber skin which scratches and peels off and looks very unsightly. I contacted Ed Hicks about this but nothing heard from them!

I am absolutely delighted with my Rila iphone case. Excellent quality leather, so well made and lovely design.
I had to contact Ed Hicks as I wasn't sure which product would fit my phone, and I had a very prompt response and answer to my query. I would certainly highly recommend this Company.

This is the second iphone case I have purchased from Ed Hicks. The quality is second to none, and the leather is genuine hide. The stitching is perfect and the phone fits snugly inside the case. There is plenty of room for the credit cards and the magnetic catch stays closed. I cannot fault it. The product arrived within 2 days, well packaged and with a cloth case. I couldn't be happier with the product and can thoroughly recommend the company and the products.

Have ordered phone cases before from this company, so knew they were good.

This time they went above and beyond, as I hadn't realised the slim line Roma case didn't have the card slots. I find these so helpful, so asked if I could swop - not a problem and no postage charge to return it either!

Fantastic service, thank you.

I’ve purchased several leather iPhone cases over the years from Ed Hicks, they are a rock solid company that keep to their word . They are very supportive and it’s clear that customer service is what drives them. The ‘phone cases are fabulous quality , I’ve dropped my ‘phone many times and no damage sustained . Also their engraving service is well worth adding , a beautiful way to personalise your case, plus cases arrive in a lovely pouch , so makes a very welcome gift. For me there really is only one brand I think of when it comes to ‘phone cases. Thank you David and the Team. Esther.

I bought a Ed Hicks leather iPhone 13 Pro wallet in May22 and was really pleased with the colour and quality. The iPhone fitted perfectly and the addition of having three slots for credit cards + another for notes was a bonus. I have now bought another wallet as I am using my old wallet for holidays and want a new one for day to day. I would, and have, recommended Ed Hicks to friends who have admired the design etc. of my wallet. Service from ease of buying online to a quick seamless delivery was top notch. Thank you

Ordered an i phone 13 case. It arrived but didn't fit.
I had been given the wrong phone, so my fault entirely.
David at The Ed Hicks way was very understanding and extremely helpful. I couldn't have dealt with a better company. The case is lovely, thank you.

Ordered 29th December and arrived 31st - wasn't expecting it so fast over the holiday period. Fits perfectly, looks great and matches my Coach handbag beautifully! Couldn't ask for anything more. Delighted with the product and the service (and it's local).

This is my first order with this company and j am so very happy 😊. I ordered a leather case for my S24 and it is beautiful, soft black leather with red detail and red engraving, I absolutely love it. I placed my order and it arrived a couple of days later, not only that but accompanied by a large red cleaning cloth and a few little surprises. So lovely 😍 I most definitely recommend this company and I will certainly use again for myself. Thankyou so much guys ❤️

Can’t praise this company enough. I ordered the wrong size cover. I ordered another and the company delivered very quickly.