Dont waste you're time on this sorry ass company they dont give a shit about their customers. Use Island roots they will ship you're order next day. Hemp collect starts a clock when you order.....y... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I tried their live resin THC The Craft Caramels and they are very dangerous. They are soo good and no skunky after taste. The effect is very mellow, relaxed, overall great feel. Wouldn't know how cust... Toon meer
Bedrijf heeft geantwoord
1st time customer here - excellent products and experience! Purchased a few of the small count sample packs. Nice experience, balanced between relaxing and energy. My only complaint - I've tasted the... Toon meer
Great products, but the pricing model and subscription program on their site thehempcollect.com is not stoner friendly with lots of gotchas. Their subscription program advertised as 30% off seemed li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wholesale B2B manufacturer servicing the greater US.
Contactgegevens
Verenigde Staten
- www.thehempcollect.com
3,1
Gemiddeld
249 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Customer Service
With my first order I did not know what to expect. I called because I was worried about delivery date because I was leaving town. They handled the issue immediately and all went smooth.
15 augustus 2022
Great service
Great service. Package was securely wrapped and arrived on time. Will order again.
9 november 2022
It's been a little while since I have…
It's been a little while since I have ordered but I've not had better deltas of any type this place is the best.
10 januari 2022
very bad customer service
4 april 2022
Antwoord van IHC
John, we have a passionate and caring team, so I'm surprised and saddened by this experience. We would love to learn more and make it right if you could reach out to us: 503-438-6783.
Very fine products
Very fine products, pro packaging and shipping keep me reordering from The Hemp Collect. Thanks.
16 november 2022
Fast efficient service and their…
Fast efficient service and their products are top notch.I’m in the uk and have bought from this company many times.
16 november 2022
The products are great
The products are great. The D9 is the best around. Customer service also wonderful.
15 december 2022
Creat customer service
29 december 2022
The product had no effect
21 december 2022
Antwoord van IHC
Hi Bridgett! There is a small (about 10% from our experience) percent of people who cannot get high from any amount of edibles. You may be in this category. We do batch testing to ensure potency is correct and are confident these are the potency listed due to our intense process for quality control. It's one of the things that sets us apart from other companies in this space. We would love to see what you bought and look at a vape for you and can get you a discount. People who cant get high on edibles can get the effects from inhaled products like vapes and we would love for you to experience our quality and superior effects. Please reach out!
Excellent customer service
Excellent customer service. They remain true to their guaranteed return policy. Very friendly customer support staff - Beth provides very prompt responses and is very helpful!
3 januari 2023
I found the Live Resin products to be…
I found the Live Resin products to be very tasty and potent. I tried the OG Kush and Garlic Jam D8 disposables and liked both of them. However, my Garlic Jam clogged really bad and started leaking. I notified The Hemp Collect and it eventually replaced my disposable with some freebies and a discount code. Once I'm ready to purchase again I will buy from Modern Herb Co. I also tried the knockout gummies and thought they were good and gave a full body effect. I appreciate the organic product and the taste. I can't wait to try out some other strains.
3 januari 2023
I've been buying my Delta-8 distillate…
I've been buying my Delta-8 distillate from this company. The 1st time the package was shipped to my door and someone took it. I sent an email regarding this and they sent out another one, no questions asked. I was impressed to say the least! The product is top notch and can be trusted.
3 januari 2023
Customer is number ONE !
Complete details about how the products are selected and processed, and lab tested, using only the finest ingredients. A customer is worth more than just shoddy service, and shortcuts to make money.
Hemp collect loves it’s customers!
3 januari 2023
Never received order
3 januari 2023
Antwoord van IHC
Hi there, Steve please consider updating this review since it ended up being delivered and was an issue with USPS and not something we did on our end. Thank you for this consideration.
Cannot log in cannot get my password
Cannot log in cannot get my password, cannot become a repeat customer
3 januari 2023
Antwoord van IHC
Hi Richard, can you please text the customer service line and I can help you get that reset, 509-302-5385 is after hours line. We will need your email and name to ensure we pull up your correct account. Most times the password is going to spam but we are happy to help get this fixed. Please consider removing your 1 star review since this is not something we have even spoken about but are happy to help you. In the future please just call or text and we can help with these types of things immediately. We are one of the few industry companies that strives to always answer the phone.
Solid customer service and good products
16 november 2022
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