The Ideal Garden Shop Reviews 3.765

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have bought a fair amount of Corten garden edging over last couple of years from Ideal Garden. Not cheap but excellent quality, easy to install and shape, clear instructions included. Also will last... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from beginning to end - from initial telephone query to delivery. Product is as described and good solid Corten steel but still able to manipulate when needed. Happy customer!

Beoordeeld met 5 van de 5 sterren

I purchased a 900mm tree ring. Brilliant, gorgeous, top quality, strong and black. Brilliant price of £36 with fast free delivery. 10 year guarantee! It’s functional stopping the grass encroaching... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Would highly recommend the Core-ten edging and tree rings. Fabulous quality and easy to install and have finished off around my beds and shrubs a treat. Very happy with the ease and speed of delivery... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hoveniersbenodigdheden winkel
  2. Tuincentrum
  3. Landschapsinrichter

Geschreven door het bedrijf

Here at The Ideal Garden, we've been selling high-quality gardening and landscaping products to customers all over the country for years. Our family-run business developed from our landscaping firm which has been going since the 1980s. We discovered some great landscaping products over the years and decided they were so good that we would start supplying them ourselves. Since then, the online shop side of the business has grown massively - but we still run everything from our central office and storage centre at Calves Lane Farm, maintaining the close-knit family-run style of doing business.

The Ideal Garden Shop

Geschreven door het bedrijf

We're commited to our customers!
The Ideal Garden Shop, established in 2014, is a family run business based in Buckinghamshire. We take great pride in being able to offer high quality products at the best possible prices to our customers. We believe our unrivalled customer service is the key factor to our success and have maintained a 5-Star rating on Trustpilot for the last six years.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Tree Ring

The tree ring was well made and easily installed. It also arrived on the day they said.

30 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you, Robert!

Beoordeeld met 3 van de 5 sterren

The product was really good

The product was really good, but delivery from DHL was not on the day stated.
When delivered DHL sent a message saying that I'd signed for it. They had placed it on the door step originally and then moved it to behind the wheelie bins. Due to it being corten steel edging the rust went onto the stone step and has stained it.
The product itself is great and looks fantastic.

23 maart 2026
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Antwoord van The Ideal Garden Shop

Hi Andrew,

While I'm pleased to hear that you are happy with our product, i apologise on behalf of the courier for falling short here. We ensure our products are ready for dispatch on time for collection, and we trust our reliable courier to deliver them to our customers on time. It appears this time they have let you down, which I understand is very frustrating. Sorry about that!

Beoordeeld met 5 van de 5 sterren

Have used them before and

Have used them before and. as then, efficient and quick, and an excellent product and at a great price.

23 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you, thanks for choosing The Ideal Garden again!

Beoordeeld met 4 van de 5 sterren

Great product

Great product
Delivery was not left as instructed, but unceremoniously dumped at front door!
Maybe you should consider alternative couriers!
Otherwise, I'm very happy with your service.

27 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you, Francis! We appreciate the feedback. The courier fell short on us over this bank holiday; they are usually a very reliable and quick courier. We are sorry they let you down this time, though I'm happy to hear that you're satisfied with your product!

Beoordeeld met 5 van de 5 sterren

Exceptional service

First time using this company and credit where credit is due a first class service. I bought corten steel edging. The didn’t have in stock the colour requested until later in the month,as I wanted this for an Easter project I changed the colour( much prefer it) The company kept me informed as did the delivery company. From ordering on the Sunday evening to delivery 🚚 on Wednesday was amazing. I live on the border of North Yorkshire and County Durham .I don’t often leave reviews but every business needs recognition in these tough times. I will definitely use this company in the future. Oh and the edging is in site ,just need the gravel path laying now😀

29 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you so much for taking the time to leave us such a thoughtful review. We are a family-run business and appreciate every piece of feedback. Have a lovely day!

Beoordeeld met 5 van de 5 sterren

Good product and experience

Product good with price consistent with other outkets (some of whom add delivery). Delivery hit the predicted day and helpful driver, just a pity no time indication given; hardly a deal breaker though.

28 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you so much for your review, Steve!

Beoordeeld met 4 van de 5 sterren

Overall very satisfied

Only thing was asked for Friday delivery but did not arrive until Saturday, didn't have to pay more for Friday so no real problem

23 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you, Debra. We're sorry to hear that the courier fell short and let you down here. The bank holiday was tough for them, it seems. I'm happy to hear that you are satisfied with our product!

Beoordeeld met 5 van de 5 sterren

100mm lawn edging packs

Easy to order , very quick delivery and the product exceeded expectations.

In fact, so good I ordered some more!

19 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you, Marc!

Beoordeeld met 5 van de 5 sterren

Prompt service and good quality…

Prompt service and good quality product.
Ordered core edge border edging. It is of good quality and fits together well. Ideal garden had a good range of this product to choose from and delivered on time

21 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you for your review, Jo!

Beoordeeld met 1 van de 5 sterren

Poor courier service

Courier ruined the transaction by failing to deliver, giving false information on their web-site and using untruths for delays in delivery.
On other other hand the product was ideal. Recommend using a reliable courier.

19 maart 2026
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Antwoord van The Ideal Garden Shop

Hi Brian,

We apologise on behalf of the courier, I can imagine how frustrating this was. We do our absolute best to ensure every order is packed and ready for dispatch and collection on time. While the courier we choose to use is usually very reliable, sometimes they fall short, im really sorry! I am glad to hear you are happy with our product though.

Beoordeeld met 5 van de 5 sterren

Quick and easy ordering process

Quick and easy ordering process. Delivery was also quick. The product does the job perfectly so 10 out of ten.

16 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you for your review, Jan!

Beoordeeld met 5 van de 5 sterren

A good experience

Ordering was easy, communication great, arrived when they said it would, does what is supposed to do

21 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you for your review, Sheila!

Beoordeeld met 5 van de 5 sterren

Lawn edging

The items were delivered in good time & they were really good quality.

19 maart 2026
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Antwoord van The Ideal Garden Shop

Thank you for your review!

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