The iFISH Store Reviews 5.027

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Fish shipped within 48hrs, delivery however was another issue. FedEx showed a delivery time of between 10:45 and 2:45, actual delivery time was 7:03. Luckily they were packed well, as the heat packs w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Service was very good fish themselves where nice ones and three not so healthy so those three died other than the customer service was great

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 more African Cichlids purchased to cut down on aggression. Beautiful and colorful haps and one mbuna. Great selection and fast shipping with careful packaging. Happy tank mates now. Very pleased wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Fish arrived alive!

Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.

11 mei 2026
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Antwoord van The iFISH Store

Hi Francisco;

Thank you for your order and for sharing your experience! We’re glad your Jack Dempsey arrived safely and settled in with his new tank mates. They can vary a bit in size, but we’re happy to hear he was big enough to hold his own in the tank. We appreciate your feedback and hope you enjoy watching him grow and show off his personality. Thanks again for choosing The iFish Store!

Beoordeeld met 5 van de 5 sterren

Excellent shipping

Excellent shipping, great customer service. Fish looked amazing. Will order again.

28 mei 2026
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hi Pat;

Thanks so much for the great review! We’re happy your fish arrived looking amazing and that you had a positive experience with both our shipping and customer service. We appreciate your support and look forward to helping you stock your aquarium again soon. Enjoy your new fish! 🐟😊

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Dave;

Thank you so much for giving us a try! We’re so happy to hear all of your shrimp arrived alive and well. Wishing you lots of fun watching them settle into their new home, and please don’t hesitate to reach out if you ever have any questions. Thanks again for choosing The iFISH Store!

Beoordeeld met 5 van de 5 sterren

My discus came in great shape

My discus came in great shape. Perfectly packaged

4 mei 2026
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Antwoord van The iFISH Store

Hi Joe;

Thanks so much for giving us a try! We’re really glad to hear your discus arrived in great shape and that the packaging met your expectations. We put a lot of care into making sure our fish travel safely and arrive healthy. Enjoy your new discus!

Beoordeeld met 4 van de 5 sterren

Service was very good fish themselves…

Service was very good fish themselves where nice ones and three not so healthy so those three died other than the customer service was great

27 april 2026
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Antwoord van The iFISH Store

Hi Filiberto;

Thank you for your honest feedback and for being a returning customer. We’re very sorry to hear that three of the fish didn’t do well, but we’re glad to hear the others arrived nicely and that you were happy with our customer service. We truly appreciate your support and the opportunity to make things right whenever issues arise. Thanks again for giving us another chance to earn your business!

Beoordeeld met 5 van de 5 sterren

Live gaurenree arrival and very quick…

Live gaurenree arrival and very quick to respond to any issues that may arise. Love my discus

27 april 2026
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Antwoord van The iFISH Store

Hi Sherry;

Thanks so much for the great review and for continuing to shop with us! We’re really glad to hear you’ve had a good experience with our live arrival guarantee and customer service. We know how much these fish mean to our customers, so we always try to be quick to help if anything comes up. Most importantly, we’re happy to hear you’re loving your discus — that’s what it’s all about!

Beoordeeld met 5 van de 5 sterren

African cichilds

Excellent communication, super fast shipping and quality fish. They care about satisfying their customers and go beyond what most do to insure your satisfaction. I highly recommend buying from The IFish Store !!

27 april 2026
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Antwoord van The iFISH Store

Hi Charles;

Thanks so much for the awesome review and for continuing to choose us for your African Cichlids! We really appreciate the kind words. We work hard to make sure every order arrives safely and that our customers feel taken care of from start to finish. Enjoy your fish, and we look forward to helping you stock your tank again soon!

Beoordeeld met 5 van de 5 sterren

Actually talking to a real person when…

Actually talking to a real person when I called with questions about my order and caring.

29 april 2026
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Antwoord van The iFISH Store

Hi Harry;

Thanks so much! We’re really glad you reached out and that we could help answer your questions. We know how important it is to talk to a real person who actually cares, especially when ordering live fish. We really appreciate you choosing us and hope you’re enjoying your new goldfish!

Beoordeeld met 4 van de 5 sterren

Great Customer service

They handled any issues I had quickly and the fish are doing well

27 april 2026
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Antwoord van The iFISH Store

Hi Michael;

Thanks so much! We’re really glad we could help get everything sorted out quickly and that the fish are doing great. We appreciate you choosing us and hope to see you back again soon!

Beoordeeld met 5 van de 5 sterren

Me and my dad just ordered 12 fish and…

Me and my dad just ordered 12 fish and the shipping process was immaculate and they all arrived in great condition 10/10 will recommend to anyone looking to find great fish at a great price!

14 mei 2026
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hi PJ;

Thank you so much for the awesome review! We’re happy to hear that you and your dad had such a great experience and that all 12 cichlids arrived safely and in great condition. We work hard to make sure the packing and shipping process goes smoothly, so it means a lot to hear that it showed. Enjoy your new fish, and we truly appreciate the recommendation!

Beoordeeld met 3 van de 5 sterren

They offer 2” discus for very good…

They offer 2” discus for very good price but I received 1” and 1.5” , only 1 with 2”

27 april 2026
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Antwoord van The iFISH Store

Hi Damir;

Thanks so much for your feedback! We advertise our discus as ~2” because they typically range between about 1.5”–2” depending on the individual fish. We’re sorry the sizing wasn’t quite what you expected, but we’re glad at least one arrived right at the 2” mark. We do our best to provide healthy, well-started juveniles at a great value, and we truly appreciate you giving us a try!

Beoordeeld met 5 van de 5 sterren

Fast shipping great service and always…

Fast shipping great service and always willing to listen and help out in any way

27 april 2026
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Antwoord van The iFISH Store

Hi Joseph;

Thanks for the continued support! We’re always happy to hear that your fish arrived quickly and that you’ve had a great experience with our team. We love helping our fellow cichlid enthusiasts and making sure everyone feels supported along the way. We really appreciate your repeat business and can’t wait to help with the next addition to your tank!

Beoordeeld met 5 van de 5 sterren

Wonderful BUT...

Wonderful, NO PayPal sucks and you have to have someone call you but other than that👍

20 april 2026
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Antwoord van The iFISH Store

Hi Rob;

Thank you so much for the feedback and for being such a great customer to work with! We always enjoy talking with you and helping however we can. 😊 We know the PayPal process on Shopify can sometimes be a little frustrating, but we’re really glad we could help. Thanks again for your continued support! We really do appreciate you and look forward to chatting again soon!

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi James;

Thanks so much for coming back to us again! We’re really glad to hear your cichlids arrived on time and healthy. Hope they’re settling in nicely and bringing lots of color and personality to the tank already. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Did I make a mistake ordering fish

I ordered 12 goldfish which was easy to do. They arrived safely packed well. I looked at the instructions and was horrified to see that they were for how to put the fish in a tank since I wanted them for my pond. So I did what I had done with other orders and got them into the pond. They are now doing well and seem very happy to be with my other fish. I have had them for a month.

20 april 2026
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Antwoord van The iFISH Store

Hi Lynne;

Thank you so much for sharing your experience! You definitely did not order the wrong fish! 😊 Your Comet Goldfish can do wonderfully in ponds, and it sounds like your new additions have settled in nicely with your existing fish.

The acclimation instructions included with your order are intended for introducing fish into both aquariums and ponds, since the goal is the same — helping the fish slowly adjust to temperature and water conditions before release. We’re happy to hear your method worked well and that everyone has been thriving for over a month now!

Enjoy your pond and your beautiful new goldfish, and thank you again for choosing The iFISH Store!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great communication and healthy fish!

20 april 2026
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Antwoord van The iFISH Store

Hi Jaime;

Thank you so much for your continued support! We’re so happy to hear your Discus arrived healthy and that the delivery and communication met your expectations. Enjoy your new additions, and we look forward to helping you stock your tank again soon!

Beoordeeld met 5 van de 5 sterren

The fish arrived safely

The fish arrived safely. They were the right size as ordered.

20 april 2026
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Antwoord van The iFISH Store

Hi Jean;

Thank you so much for giving us a try! We’re very happy to hear your goldfish arrived safely and were the size you expected. We appreciate your support and hope you enjoy watching them settle into their new home!

Beoordeeld met 5 van de 5 sterren

My fish arrived in great condition…

My fish arrived in great condition that's why I'm buying again

13 april 2026
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Antwoord van The iFISH Store

Hi Frank;

Thanks for coming back to us again! Glad to hear your fish arrived happy and healthy. We really appreciate the support and look forward to helping you add even more awesome fish to the tank!

Beoordeeld met 5 van de 5 sterren

Called me to say they ran out of a…

Called me to say they ran out of a certain fish i wanted. But happily replaced it with a different one on my list. Even called me and sent videos of the ones to pick from! Very accommodating!

14 april 2026
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Antwoord van The iFISH Store

Hi Jaime;

Thanks so much for coming back to us…we really appreciate it!

We’re so glad you had a good experience. When something you picked isn’t available, we always want to make sure you still get something you love, so being able to connect, chat it through, and send videos really helps make that happen.

Enjoy the new additions to your tank, and we’ll be here whenever you’re ready for the next round!

Beoordeeld met 5 van de 5 sterren

I have been a tropical fish hobbyist…

I have been a tropical fish hobbyist for over 50 years. I have dealt with many tropical fish suppliers including long distance suppliers. Many of the long distance suppliers have been a disappointment. I decided to put aside my disappointments & try IFish. The fish, cardinal tetras, neon tetras & honey dwarf gouramis arrived alive & healthy. I’ve had the fish for over a month now & all are alive & swimming. Dealing with Customer Service Representative Valerie is another reason for my recommendationshe’s simply best. Best decision I made buying fish from IFish. Will definitely be a returning customer.

30 maart 2026
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Antwoord van The iFISH Store

Hi Bill;

Wow—50 years in the hobby…this means a lot coming from you!

We’re so happy to hear your tetras and gouramis all arrived healthy and are still thriving a month later. Glad that you gave us a chance after some past disappointments.

And we couldn’t agree more about Valerie—she truly cares about every order and every customer, and we’ll be sure to pass along your kind words to her!

Thank you again for your trust and support. We’re honored to be part of your fishkeeping journey and look forward to helping with your next order!

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