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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Thomas Graham's are really easy to deal with and offer a very efficient next day delivery. We use them frequently without any issues.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The staff are always very friendly and helpful. Speedy delivery of orders. Good range of stock to choose from. Reps are always ready to help and advise on products.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stocking of obscure items . Vast range of quality clothing, hand & power tools. Long term staff very knowledgeable and helpful. The back office staff are very helpful and efficient too.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Staalgroothandel
  2. Leverancier van schoonmaakproducten
  3. Bouwmarkt
  4. Veiligheids- en werkkledingwinkel
  5. Veiligheidsuitrusting leverancier
  6. Lastechniekwinkel

Geschreven door het bedrijf

Thomas Graham & Sons Ltd are the largest steel stockholding and industrial suppliers serving all of Cumbria, South West Scotland and North Lancashire; with branches in Carlisle, Egremont, Kendal and Morecambe.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great product and brilliant price.

Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.

18 februari 2026
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Dermont, thank you for your great review! We're delighted to hear you're happy with our service and that you recommend us!

Beoordeeld met 5 van de 5 sterren

Quality service once again.

Yet again the counter gentleman sorted my query and provided the correct parts. Best service in Carlisle.

3 maart 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Roy, thank you for the wonderful review! We're so glad you've had a positive experience at our Carlisle branch. We look forward to assisting you again soon!

Beoordeeld met 5 van de 5 sterren

Brilliant staff,amazing company and…

Brilliant staff,amazing company and high standard of costumer service.

14 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Ronald, we're thrilled you find our staff brilliant! Providing excellent customer service is our top priority. Thank you for your kind words and your review!

Beoordeeld met 5 van de 5 sterren

Great local company

Great local company. The care about what they sell and back it up with excellent customer service. I buy all my electric impact guns ect. there.i can phone and ask questions to their knowledgeable staff.

9 januari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Barry, we appreciate your support and are delighted you value our customer service and knowledgeable staff. Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Very experienced and professional team

Very experienced and professional team, customer service is world class.

6 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

We're thrilled you consider our customer service world class! Providing exceptional service is our highest priority. Thank you for your feedback.

Beoordeeld met 4 van de 5 sterren

The staff are always very friendly

The staff are always very friendly and helpful.
Speedy delivery of orders.
Good range of stock to choose from.
Reps are always ready to help and advise on products.

23 september 2024
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Annie, so glad you find our staff friendly and helpful. Providing excellent customer service is a top priority for us. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with, and and always provide prompt responses to any enquiries that we send their way. Delivery is usually quick too, and the staff have a fantastic knowledge on the products they provide.

4 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi Simon, we're so glad to hear you appreciate our staff and the prompt responses to your inquiries. Thank you for your great feedback!

Beoordeeld met 5 van de 5 sterren

Pleasure to deal with

Thomas Grahams have been a pleasure to deal with over the last three years. Swift and professional service, sourcing of unusual items and steel orders routinely arriving the following day.

4 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi Owain, thank you for the fantastic review and your continued loyalty over the past three years! We appreciate your kind words about our service.

Beoordeeld met 5 van de 5 sterren

Great team to speak to

Great team to speak to, always very helpful on the phone. Delivery is very prompt.

4 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Janine, we're delighted our prompt delivery meets your expectations. We understand the importance of timely delivery and appreciate you mentioning it. Thank you for your review!

Beoordeeld met 5 van de 5 sterren

The place to be.

The staff are always helpful in giving advice and accommodating any technical questions. It is a good experience to go into this store.

4 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Andrew, thank you for your review! We're delighted our staff are always helpful and able to assist with your questions. We look forward to seeing you in store again soon!

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with. Nothing is too much trouble for the staff and will always help when they can in both the shop and the steel stock.

7 november 2024
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi John, thank you for the wonderful review! We're thrilled you consider us an excellent company to deal with.

We appreciate you recognising our staff's dedication to helping customers in both the shop and steel – nothing is too much trouble! We value your business and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Stocking of obscure items .

Stocking of obscure items .
Vast range of quality clothing, hand & power tools.
Long term staff very knowledgeable and helpful.
The back office staff are very helpful and efficient too.

31 januari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Henry, we're thrilled you find our staff so knowledgeable and helpful. Their expertise is a valuable asset to our customers. Thank you for your review!

Beoordeeld met 5 van de 5 sterren

All the staff at Egremont branch are great

All the staff at Egremont branch are friendly and helpful. Nothing is too much trouble even when I’ve asked for some really odd things.

3 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi Dave, so delighted you find our Egremont staff friendly and helpful. We aim to go the extra mile for our customers, and your feedback is much appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent

As usual, superb in every way.

31 januari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

We're delighted you find our service superb in every way. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

1st class service.

Great, friendly, knowledgeable staff. In all departments, I highly recommend Thomas Graham.

3 februari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hello Jill, thank you for the wonderful review! We strive to provide 1st class service to all our customers, so we're delighted to hear we've met your expectations. We appreciate your business and your recommendation.

Beoordeeld met 5 van de 5 sterren

Fast and friendly service with…

Fast and friendly service with competitive pricing. Also John, our rep is gorgeous!

23 januari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi Kath, thank you for your fantastic review! We're delighted you appreciate our fast and friendly service. We appreciate your business!

Beoordeeld met 1 van de 5 sterren

There was a time when the store had…

There was a time when the store had just opened that I must say the service from staff was second to none , they were extremely helpful, but my last visit to the store left me leaving empty handed as the many staff in the store were too busy gossiping to actually serve customers having stood for ten minutes I left and now have found other retailers to supply my goods .

16 oktober 2024
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Hi Michael, we're sorry to hear about your experience in our store. We appreciate you sharing your feedback with us. We strive to provide excellent customer service, and it's concerning to hear that you did not receive this level of service. We'll be reviewing our internal procedures to ensure this does not happen again. We value your past business and hope you'll reconsider us in the future.

Beoordeeld met 5 van de 5 sterren

As Usual

As always, when you inquire, someone finds an answer. The prices are right. Thomas Graham has been providing great service for many years.

30 januari 2025
Review zonder uitnodiging
Logo Thomas Graham & Sons

Antwoord van Thomas Graham & Sons

Thank you for your loyalty and this fantastic review! We truly value our long-term customers and appreciate your continued support.

We're glad we consistently provide the great service you expect.

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