Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was c... Toon meer
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Lees wat reviewers zeggen
Verry good and fast communication. You get assigned an account manager that will assist you until reinstated. They can handle standard suspensions and will get you reinstated in most cases. Don’t expe... Toon meer
Bedrijf heeft geantwoord
James and his team knew their stuff, they knew exactly what part of Amazons policy I had broken and how to fix it. Although the process wasn't quick we were reinstated after 4 days. The letter they pr... Toon meer
Bedrijf heeft geantwoord
Thompson and Holt helped us reverse a related account suspension that was impossible for us to fix. Before reaching out to Simon and Laura we almost gave up after failing so many attempts to appeal. T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- E-commerceplatform
- ook in
- Business to Business-service
- Business- en IT-adviesbureau
- Consultant
- E-commercemaatschappij
- Management-adviseur
Over Thompson and Holt
Geschreven door het bedrijf
Established in 2016 Thompson and Holt are Amazon Seller Account Suspended Consultants. We can provide you with bespoke Appeal letters which will get you reinstated within 24 hours.
We can deal with
Section 3 Amazon Suspensions we can help with Drop Shipping Policy Violation
Inauthentic item
Counterfeit item
Multiple Accounts Issues
Listing Policy Violations
Used item sold as new
Valid Tracking Rate (VTR)
Selling prohibited Items
IP infringement (Trademark/Copyright)
Review Manipulation
Order defect rate >1%
Late shipment rate >4%
Pre-fulfilment cancel rate >2.5%
Confirm orders prior to actual shipment of the item
We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them.
Contactgegevens
Canal Street, OL15 0HA, Littleborough, Verenigd Koninkrijk
- +44 161 8852 365
- https://www.thompsonandholt.com/
- www.thompsonandholt.com
4,0
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406 reviews
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Worked really hard
Thompson and holt worked really hard and the appeal worked first time. Great company to work with.
26 maart 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Thanks to the Amazing team
Thanks to Laura I have my account back. She knew exactly what to do to solve my intellectual property complaint.
25 maart 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
I almost gave up the whole amazon…
I almost gave up the whole amazon business after my issues with suspended USA account which for some reason triggered the UK account too. So total : 2 suspended accounts + $ in goods(stock on the sea arriving to UK port) .
Laura from Thompson and Holt guided me what to do through few emails where I 1. Described situation 2. Laura prepared action plan 3. Few correction 4. I submitted appeal with action plan and 5. Let's go. Account fortunately unsuspended.
I would recommend Thompson and Holt for sure . I had tough situation and Laura helped me out of it.
23 maart 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Excellent
Excellent. Very fast and effective service. I always use this service when I have my ASIN's suspended. They are open 24/7, which is critical for any serious amazon seller.
12 maart 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Great service, very fast, professional and it worked
Great service and very fast. I was a little concerned about using such a service but having failed in my own appeal that I thought would be simple and turned out not to be I checked around online and kept coming back to T&H. I asked my accountants if they knew anyone (Avask are Amazon specialists) and they replied that they have other clients who had used T&H successfully. That was the final tick in the box I needed. Went ahead, not difficult to give them the info they needed. Document arrived quickly, nothing I would think of writing...apparently I can't write "Amazon corporate speak" :) Submitted it and account reinstatement notice came back a few hours later.
8 maart 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Account reinstated quickly
Account reinstated quickly. Nicely written appeal that worked the first time. Thanks!
16 februari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Thanks so much for all your help my…
Thanks so much for all your help my account was reactivated and Laura Monk did an amazing job was very helpful, responded to all my emails, Thompson and Hold is highly recommended.
3 februari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Not happy at all
Not happy at all, paid for their amazon suspension resolution service and they did not resolve it. I don't recommend this service
1 februari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review. If you contact your Case Handler they will look into your situation or email info@thompsonandholt.com for immediate assistance.
Absolutely professional team
Absolutely professional team
My account was reinstated, their service was Wonderful
If somebody's not 100% sure that Tompson and Holt will help him, I can guarantee that they will !!!
1 februari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Prompt and reliable help
we exchanged several emails before submitting the final re-appeal to Amazon (my own first attempt was not acceptable), after their help my account was unbanned 2 minutes after submitting. Holly answered all my requests very promptly. Very recommended
15 januari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Great service
Really fast service, i was emailed back the next day and my account suspension threat was resolved the same day.
12 januari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Excellent service !!
Excellent service !!! My account had been deactivated for two years and I no longer expected to rehabilitate it. Fortunately, a friend recommended Thompson And Holt and I was able to rehabilitate her in three days. Amazing!!!
Service Highly recommended!
8 januari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Incredible service
Incredible service. Wish we would have hired them three years ago when our amazon account was initially suspended. Holly at Thompson and Holt got us back up and running in 1 day!
8 januari 2021
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Great handling
Great handling of my consultation and very honest too. They will help where they can and will be honest to tell you when they cannot instead of just taking your money. Knowledgeable.
9 december 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Excellent work by Laura
Excellent work by Laura. Our Amazon account has been deactivated. After receiving all the required information Laura supplied a tailor made action plan which she asked me to verify and double check. This first appeal letter did the job. I probably would have not managed without her service. Thank you so much!
9 november 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Reached out to T&H two years ago
Reached out to T&H two years ago, it took a long time becuase my case was complicated and Amazon told me they will no longer reply to any more appeals.
Holly still continued to help me and after several attempts I was reinstated.
28 oktober 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
very helpful and proffesional company
* very helpful and proffesional company, always fufill their promise
* used their account/ASIN resintatement services twice and got amazing results in both Cases.
23 oktober 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
We thank Laura for her involvement and…
We thank Laura for her involvement and the help she received permanently without which we would not have been able to reinstate our account.
I was in constant contact and I received permanent help.
Thank you!!
19 oktober 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Excellent
Excellent, communication first class and got out listing back within 2 days.
25 september 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.
We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect
Very satisfied
It took some time, but they did it. They managed to recover my account, Which was not a simple problem. I thought that I would never be able to.
Thank you
18 september 2020
Review zonder uitnodiging
Antwoord van Thompson and Holt
Thanks for your review.
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