Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
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Lees wat reviewers zeggen
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Toon meer
Bedrijf heeft geantwoord
Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
Bedrijf heeft geantwoord
Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Bou'm'th (Castlepoint)
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Verenigd Koninkrijk
- 01202527387
4,9
Uitstekend
142 reviews
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The Three Shop at,Castle Point BournemouthTom and Gary were extremely polite…
Both Tom and Gary were extremely polite and helpful when I had a problem with my Samsung.
They also informed me of advantages to an upgrade .
Gary loaded an antivirus software which is only an extra pound per month.
Thank you so much The Three shop at Castle Point.
Love this place.
Always very friendly and helpful.
21 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
That’s wonderful to read, Philippa 🌟 We’re so glad the Castle Point team made your visit feel welcoming and supportive. It’s clear Tom and Gary went above and beyond, and your kind words will mean a lot to them 💜 -Shivam
Friendly professional service from Abu
Friendly professional service from Abu. Great experience.
19 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hello Miss Jenner, it’s wonderful to know Abu’s professionalism and approachable manner helped make your experience positive. Thank you for sharing your feedback. -Suhaas
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Lovely, Laila! Abu is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Abu was excellent
Abu was excellent
We had lots to sort out and he did it smoothly
9 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hello Andrew, we’re glad Abu guided you through everything with such ease. It’s wonderful to know he made the process feel effortless. -Suhaas
I had a very positive experience at…
I had a very positive experience at Three ( Castle Point) thanks to Ross. He took the time to explain the options clearly and helped to change my phone contract. Professional, knowledgeable, and very helpful throughout.
8 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Thanks so much, Eva! 🎉 We’re thrilled Ross could help you get exactly what you wanted. You’re awesome! ♥️ -Kashish
Great customer service from Andrew at…
Great customer service from Andrew at Castlepoint Bournemouth. He was very helpful, patient and knowledgable. He also helped us get new contracts with our other mobiles. Thank you
5 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hey James, Andrew went above and beyond with his support at Castlepoint Bournemouth! 🌟 We’re so glad he could help with your new contracts, such a big help! Thanks for sharing this! 🥰 -Kashish
Honor mobile
I met Ross the customer service man when I bought new mobile on Xmas Eve. He was very informative and explained the contract. I had issues a fortnight later after my temporary number was appearing on some of my texts. I ordered a replacement SIM which Ross kindly put in for me
25 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
We’re delighted to hear Ross was so informative, he truly sounds like a real mobile hero, saving the day twice. 🌻 It’s wonderful to know his support made things easier for you, Teresa, and your kind words mean a lot to us! ☺️ -Kashish
Staff were very helpful and…
Staff were very helpful and knowledgeable about their product
11 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Drew is very good assistant and always…
Drew is very good assistant and always helpful... Brilliant..
11 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Drew was amazing upgraded my contracts…
Drew was amazing upgraded my contracts without any issues not like on line or the three app,that’s how you do it go and see Drew at castle point Bournemouth store
15 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hi Justin, this is what we love to hear from out customers! Thanks so much for letting us know about your experience, we'll certainly pass your feedback on, -John
Sonia was amazing so helpful and…
Sonia was amazing so helpful and professional.
2 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Awesome! We're glad you had great service from Sonia :) Thanks for a 5 star review, Tylor -Scott
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Awesome stuff. Have a wonderful day -Maxine
Amazing company Ross first class…
Amazing company Ross first class service best phone company in the uk
1 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
That means the world to us, Graham! We're glad Ross left a great impression, and we certainly appreciate your review :) -Scott
Ross was very helpful with my travel…
Ross was very helpful with my travel pack simcard.
1 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
That's great, Sam -Maxine
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Abu was so helpful explaining how to…
Abu was so helpful explaining how to use my phone more effectively. I always receive great support from 3 in castle lane in Bournemouth, thank you!
12 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review, Lorraine. We appreciate you taking the time to send this over! Well done Abu 🎉 -Jade
The service was excellent
11 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade
Recommended
Patient, knowledgeable, polite. Great service & shop.
11 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for this fantastic 5⭐ review, Sara. We really do appreciate it! Have a great day 😊 -Jade
Amazing service he has given me
Amazing service he has given me . I’m very very happy
8 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Bou'm'th (Castlepoint)
Hi.
Thanks! Your review is really appreciated. -Pete
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