Three UK - 3Store Burton-Upon-Trent Reviews 

178
•
TrustScore 5 uit 5

4,9

Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Already a three customer with home broadband, but needed to upgrade my phone. Went into store and Pagan and Josh sorted me with a new A17. Pagan sorted the admin side easily, and Josh effortlessly di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Josh at the Burton on Trent store was exceptionally knowledgeable, efficient and helpful. He solved an on going problem that I was having trying to pay my final account with Three.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After moving to 3 from EE, I have to say what a great decision. EE have been so unhelpful for the past two years despite taking my money monthly, but after seeing Josh in Burton I realised what a mist... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Burton-Upon-Trent

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Verenigd Koninkrijk

  • 1283532052

4,9

Uitstekend

TrustScore 5 uit 5

178 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(178)

34.037 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I come in to see Josh whenever I need…

I come in to see Josh whenever I need help or to upgrade and always fantastic service

27 maart 2026
Review zonder uitnodiging
Logo Three UK - 3Store Burton-Upon-Trent

Antwoord van Three UK - 3Store Burton-Upon-Trent

Hi Ian, thanks for the 5 ⭐ review! It’s brilliant to hear that you always have a fantastic experience with us, and we're so glad Josh has been there to help whenever you need an upgrade. We love having you as part of the family! -Kishan

Beoordeeld met 5 van de 5 sterren

An absolutely first class service by…

An absolutely first class service by both the gentlemen in helping me choose my phone

26 maart 2026
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Antwoord van Three UK - 3Store Burton-Upon-Trent

We’re absolutely beaming after reading your kind words, Jason! Our team will be so proud to know that their personalized support left a lasting impression and earned this perfect 5 ⭐ rating. -Ashifa

Beoordeeld met 5 van de 5 sterren

Very happy with service fromAiman most…

Very happy with service from Aiman most helpful also olly was very helpful

25 maart 2026
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Thank you for sharing this brilliant feedback! It’s wonderful to hear that everything went smoothly and that Aiman and Olly provided such excellent support throughout the process. -Afaq

Beoordeeld met 5 van de 5 sterren

I have been in to see Josh again

I have been in to see Josh again, very good service thank you

23 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Thanks a ton, Ram! 🎉 We’re so glad everything went perfectly with Josh, and we can’t wait to welcome you back again! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

Spoke to Josh in the Burton store

Spoke to Josh in the Burton store, and he was very helpful. He helped me to set up a Pay as you go sim and get my new phone up and running to use it in. Thank you

17 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Wow, Godswill! It feels incredible to know Josh at our Burton store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Thank Josh very much

Thank Josh very much, he was brilliant at sorting out my issues!

12 maart 2026
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hey Jo! We’re happy to hear Josh was able to help with everything you needed. Thank you for your lovely 5 ⭐ review. -Ayesha

Beoordeeld met 5 van de 5 sterren

Excellent friendly staff

Came into the Burton store to upgrade my phone today. Excellent friendly service from all staff ,especially kallum who took the time to help me

11 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Emily, thank you so much for sharing your experience. It’s fantastic to hear how warmly you were welcomed and how thoughtfully the team supported you throughout your visit. Kallum’s dedication to making sure you had everything you needed truly shines through, and we’re delighted that your time in the Burton store left such a standout impression. -Manavata

Beoordeeld met 5 van de 5 sterren

Aiman was super helpful

Aiman was super helpful and helped me figure out a plan suitable for me.
Thank you for helping as I’m clueless with phones!

:)

9 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

“That’s wonderful to hear, Paige! 🌟 It’s great to know Aiman’s guidance made the process even smoother. Thank you for sharing your experience, and enjoy your new device! 🥰 -Kashish

Beoordeeld met 5 van de 5 sterren

Aiman was very nice and polite

Aiman was very nice and polite, and did a great job.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hey Plamen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Beoordeeld met 5 van de 5 sterren

Bought a phone from the Burton store

Bought a phone from the Burton store, and spoke to Josh. He helped to find a phone that was best suited to me, and helped to transfer all of my info across. Amazing service!

4 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hi there, your words about Josh highlight how genuine expertise can transform an experience. You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. What a joy it was to serve you at Burton store! -Ashifa

Beoordeeld met 5 van de 5 sterren

Dealt with Kallum

Dealt with Kallum, nice and easy experience and found a plan that suits me

1 maart 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hey Antonia, we’re thrilled that Kallum made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica

Beoordeeld met 5 van de 5 sterren

Kallum was great giving us all the phone we wanted

Kallum was great giving us all avaliable offers and deals maximising our bang for our buck.

28 februari 2026
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Antwoord van Three UK - 3Store Burton-Upon-Trent

That’s brilliant, Zane! We’re happy to hear that Kallum handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica

Beoordeeld met 5 van de 5 sterren

Easy and very good service from Josh

Easy and very good service. Spoke to Josh, Liam and Olly recently and they were all very friendly and quick service

27 februari 2026
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Logo Three UK - 3Store Burton-Upon-Trent

Antwoord van Three UK - 3Store Burton-Upon-Trent

Thank you for sharing this. It’s brilliant to hear that Josh, Liam, and Olly each brought such warmth and efficiency to your visits. Their teamwork clearly creates a smooth, welcoming experience every time. -Manavata

Beoordeeld met 5 van de 5 sterren

A quick and efficient service from a…

A quick and efficient service from a friendly gentleman named Josh.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Una, thank you for sharing your experience. It's great to hear that Josh made everything seamless and provided such attentive support. -Afaq

Beoordeeld met 5 van de 5 sterren

Aiman

Good instore experiencewith Aiman. He is easy going and straight forward

23 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Thanks so much for sharing this wonderful feedback, Lynn! We’re glad Aiman was able to give you clear advice. It’s great to hear your visit went so smoothly and that everything was sorted so quickly for you 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Upgrade in store

Just got my upgrade done at three with Aiman . So much easier in store when you can do it in person. 10s all round

18 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hi Stephen, we’re glad Aiman could help make your upgrade process so straightforward today. -Kishan

Beoordeeld met 5 van de 5 sterren

Visited the Burton Three

Visited the Burton Three today as my phone started to play up, but Josh sorted the problem out within minutes. Expert service.

18 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

We love hearing this, Anthony! We’re thrilled that Josh was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha

Beoordeeld met 5 van de 5 sterren

5 stars

5 stars, very good experience with Aiman. Spoke to him on the phone before hand and had a discussion about broadband. First time using three will be coming back again 👍

14 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Hey there, it’s great to hear that Aiman made the process quick and easy for you. We can’t wait to welcome you back again! ⭐ -Neha

Beoordeeld met 5 van de 5 sterren

Very pleased and very happy with the service from Josh

Very pleased and very happy with the service. Josh helped set my new phone up and cannot fault any part of his service

12 februari 2026
Review zonder uitnodiging
Logo Three UK - 3Store Burton-Upon-Trent

Antwoord van Three UK - 3Store Burton-Upon-Trent

Hello, Sheila! 😄 Thank you for your lovely words. We’re so happy to hear that Josh worked his magic. We can’t wait to welcome you back! ☺️ -Kashish

Beoordeeld met 5 van de 5 sterren

Josh was super helpful

Josh was super helpful. Explaining everything! Certainly would return in the future!

6 februari 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Burton-Upon-Trent

Thanks for sharing this, Sarah 💫 We’re thrilled Josh’s support left you feeling confident and happy with your visit. -Shivam

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