Three UK - 3Store Canterbury Reviews 

Jon was so helpful in recommending me to a new account for my mobile. I would definitely speak to him again if I need help with my account.

I was treated like a second class citizen and felt descriminated on the canterbury branch today, especially when I wanted a deal for a smart watch samsung galaxy 8 classic. Even having been with them for almost 2 years. I regret going to this sim newtwork. Would never recommend it to anyone

Recently required some help and advice on changing my phone.
Being a member of the over 70s gang I am not very up on the latest technology!
Declan assisted me and gave invaluable help and guidance over what I thought was complicated.
He sorted issues out for me and gave reassurance.
Ended up with a new Galaxy phone that is within my comprehension to use!
Overall Declan is a valuable member of staff with excellent people skills, a credit to Three.
Would also like to thank Alex who also helped with one of my queries.

John was lovely and helpful amazing service don’t loose these shops so much easier than calling on the phone

Lydia at the Canterbury branch was so helpful and went out of her way to assist me in finding the right phone without any pressure.

The missing star is for how long we had to wait to be seen as there were only two members of staff on shift. It was however, overall a very positive experience.

I have been so relieved that Jon was in the shop today because this absolutely brilliant person has sorted out all the problems that I have obtained at 3.

Thank goodness you have an experienced person that knows absolutely everything about phones.

Declan was a great help when it came to renewing my SIM and handset.

I had a lot of help and advice from Mr Declan.He is friendly, approachable and a very polite and helpful gentleman.

Came into store with an old phone that no longer works, and got a great deal as a 10 year long three customer. Brand new phone on the same day! Lydia, Alex and James were all really friendly and collectively made my experience 10x better!

The Canterbury store was busy but Alex took the time to explain everything to me and save me money on my bill. I couldn't asked for more

John is amazing! We have been going into the store to sort phone things out for years and he is always so helpful. Absolutely brilliant. Thank you!

Very helpful, patient and attentive.
Alex was polite, friendly and informative

Went into 3 to renew my contract after a few years and spoke to Jon there. He was so helpful and knowledgeable and talked me through everything. I feel pretty clueless about data and phone contracts so he was very patient and insightful. Made it all very easy thankfully.

Alexandra was extremely patient with two elderly people and very helpful.

I wanted a new SIM-only contract to replace my old one with Vodafone which had only allowed me 2GB of data per month. I now have 100GB for roughly the same cost. The manager in the Three shop in Canterbury was friendly, informative and efficient, and the transfer to Three was very smooth.

Lydia at Canterbury three store was amazingly helpful great customer service made everything simple and stress-free would highly recommend!
5*.

Wanted a new phone but wasn't sure which lydia was really helpful and knowledgeable she didn't rush through and explained all my options very happy.

Lovely young man declan was so helpful.
He was very understanding because l am not very good with technology
So thank you.

Great help from Declan, many thanks. Problems resolved with a smile.

The dreaded time came to ditch the old faithful phone and get a new one. Also needed to sort out my 3 dongle which was hit and miss with a connection. So went to Vodafone where the contract for the phone was and then 3 where the contract for the dongle was. I was greeted as soon as I entered the shop by a lovely young lady who took me to Declan. We discussed the dongle issues. He immediately installed complete confidence. We discussed my Vodafone contract and luckily I was still in the cooling off period. I would say that I've been an avid Vodafone business customer for longer than I can remember. So here's the thing, Declan said let's join together the phone and the wifi with one simple payment, half the cost of Vodafone. I agreed and he made the whole process stress free. I've never had this experience in a mobile phone shop before. I simply cannot thank Declan enough. He is a massive credit to the company. Thank you Declan. I am now a very happy 3 customer 🙏