I had such a lovely experience with Hannah at Three! She was so helpful and knowledgeable when giving me information about different phones and made choosing a new phone so easy. She was absolutely lo... Toon meer
Bedrijf heeft geantwoord
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Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Toon meer
Bedrijf heeft geantwoord
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
Bedrijf heeft geantwoord
Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Dumfries
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Verenigd Koninkrijk
- 01387270871
4,9
Uitstekend
82 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nick did great at sorting me a new plan
4 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Bek, every cherished memory is shaped by people like Nick, whose dedication truly stands out. May your day be as amazing as you are! -Ashifa
Antwoord van Three UK - 3Store Dumfries
Thank you for your wonderful feedback, Lauren! 🌟 We’re glad to know we hit the mark! -Veronica
I needed to install my voicemail and…
I needed to install my voicemail and Nick in the Dumfries store sorted it for me in no time at all with a smile on his face and a lovely disposition. A credit to your team, thank you.
26 februari 2026
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Antwoord van Three UK - 3Store Dumfries
That’s fantastic feedback, Jan! 🌟 We’re so glad Nick was able to make the process quick and friendly for you in the Dumfries store. It’s great to hear how much you appreciated his help and positive attitude. Thanks for sharing your experience with us 🙌 -Shivam
Antwoord van Three UK - 3Store Dumfries
Hi David, we’re delighted you found the service clear and efficient. Thank you for sharing your experience! -Suhaas
Had a marvelous experience
Had a marvelous experience. Really felt assisted with bonus tips. Nick made everything easy. Keep it up 3.cheers.
16 februari 2026
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Antwoord van Three UK - 3Store Dumfries
Thank you for the great shout‑out! Nick’s dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! 😊 -Ashifa
Excellent assistance from Nick in…
Excellent assistance from Nick in Dumfries store when purchasing a new phone.
13 februari 2026
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Antwoord van Three UK - 3Store Dumfries
Love hearing this, Donald 😊 We’re delighted that Nick at our Dumfries store helped you find the phone that suits you best. Wishing you lots of joy and smooth moments with your new phone ✨ -Arvind
Antwoord van Three UK - 3Store Dumfries
Hi Joy, it’s great to hear you had such a positive experience with the team. We really appreciate you taking the time to post this. -Kishan
Great experience
Great experience. Stacey And Kirsten were so helpful they set the phone up for my mum and explained everything. Lovely ladies. 5 star ⭐
31 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Yay, Andrea 🎉 Your kind words and 5 ⭐ inspire us. We’re pleased Stacey and Kirsten set up your mum’s phone and made the visit smooth. Wishing you a fantastic day ahead 🌼 -Arvind
Very helpful and friendly staff
Very helpful and friendly staff. Very informative.
26 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Hey, now that’s what we call fantastic service and support, thanks Janet for sharing this with us! 🥰 -Kashish
Ben was very helpful and efficient
Ben was very helpful and efficient
Helped sort our problem. Well done
23 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Thank you for the great shout‑out, Tricia! 💫 Ben’s quick thinking and dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! 😊 -Ashifa
Very helpful and knowledgeable
Very helpful and knowledgeable
19 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Hey Richard, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing customer service
Amazing customer service! Very pleased with my recent experience in store. A special thanks to Nick for his patience, knowledge and help.
15 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Hey Rosanagh, we're so glad you had a positive experience! It's great to hear that Nick took such good care of you and made everything go smoothly. -Neha
Fabulous service yet again from Kristen…
Fabulous service yet again from Kristen in Loreburn shop Dumfries. Made things seem so easy for us aged pair
5 januari 2026
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Antwoord van Three UK - 3Store Dumfries
Derek, your kind words and 5 ⭐ review truly made our day. We’re delighted Kristen provided excellent support at our store. Wishing you a wonderful New Year 🎊. -Arvind
Saved money and new phone
3 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Smooth transition to purchase new phone
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
31 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Mrs. Stafford, thank you for sharing your experience 🎉 We’re thrilled Alina provided excellent guidance and made your phone setup seamless. Wishing you a sparkling New Year 🎊 -Arvind
Excellent service from Stacey
Excellent service from Stacey, so friendly and very helpful, thank you
30 december 2025
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Antwoord van Three UK - 3Store Dumfries
Hi Roger! 🎉 This has made our day! It’s awesome to hear that Stacey looked after you with such a warm and helpful approach. Knowing her energy made your experience easy is exactly what we love to see. Thank you for choosing us and for sharing the good vibes! -Kishan
Pleasant service
Pleasant service, nice girl, very helpful and i walked out happy
20 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Elena was extremely helpful
Elena was extremely helpful. She helped me resolve a problem I had with my SIM card. Excellent customer service. .
16 december 2025
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Antwoord van Three UK - 3Store Dumfries
Hey Vicky! We’re so glad to hear that Elena was efficient and made everything easy. Thank you for taking the time to share your feedback 😊 -Ayesha
Elena was a great help today with my…
Elena was a great help today with my phone
16 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
Thanks for the amazing 5 ⭐ review, Rhyn. We’re delighted Elena could assist you today. Wishing you a wonderful day 😊 We’re always happy to help 🤝 -Arvind
Great service and extremely helpful…
Great service and extremely helpful staff.
16 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Dumfries
That's fantastic, Gordon. We appreciate you writing a 5 ⭐ review . -Manavata
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