Three UK - 3Store Gateshead Metro Centre Reviews 

235
•
TrustScore 5 uit 5

4,9

13 Cameron Walk, Metro Centre, NE11 9YR Gateshead, North, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wanted to change our Broadband and was advised to speak to Siaysha . Absolutely amazing young lady , very knowledgeable, kind and caring . Her product information was the best I have ever come across... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Fahim and the team (Phil and Richard). Supported me in buying 5G hub and providing the best deal they can. Along with switching my accounts from other network providers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nasim was absolutely brilliant and provided excellent customer service. He was friendly, patient and really helpful throughout, taking the time to explain everything clearly and making the whole proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Gateshead Metro Centre

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • 13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, Verenigd Koninkrijk

  • 01914608825

4,9

Uitstekend

TrustScore 5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(235)

34.076 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great phone deal

Phil looked after me and got me a great phone deal. Thanks.

18 mei 2026
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Boom 💥 Susan, your shout-out for Phil is stellar and we are delighted that a fantastic device offer was secured for you 💫 -Arvind

Beoordeeld met 5 van de 5 sterren

Fahim was really good he sorted me a…

Fahim was really good he sorted me a nice deal for my sim thank you

18 mei 2026
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Hey John, we love this feedback! Fahim’s excellent service is what makes customers happy 💕 Thanks for the 5⭐ rating. -Ayesha

Beoordeeld met 5 van de 5 sterren

Emmanuel was very helpful

Emmanuel was very helpful

15 mei 2026
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Absolutely fabulous, Sarah! We’re glad Emmanuel was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Beoordeeld met 5 van de 5 sterren

Emmanuel served me and was incredible…

Emmanuel served me and was incredible clear when explaining options and prices

15 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Great to see comments like yours, Zack. Emmanuel’s clarity and patience while walking you through the choices and costs really shines through in your experience. -Manavata

Beoordeeld met 5 van de 5 sterren

Jake waa fantastic

Jake waa fantastic, he got me a great deal on mt phone and helped me set it up

14 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi Laura. We’re delighted to hear you felt welcomed and safe in our store, and that Jake could offer you the best deals. Your kind words mean a lot to us. ☺️ -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Terry was fantastic

Terry was fantastic, set my phone up and done everything for me in store. Great welcoming service with a smile. Thanks again mate

14 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi David, we're pleased to hear about the warm welcome you received. It sounds like Terry provided top-tier support to ensure your device was ready to use before you left the shop. -Kishan

Beoordeeld met 5 van de 5 sterren

Thank you Fahim

Thank you Fahim. Good lad. I took out a new tablet for me and my wife. Made it very enjoyable. Only bad thing is he supports Manchester United.

13 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi there, thanks for sharing this. It’s great to hear Fahim made the process of getting tablets for you and your wife such an enjoyable one, and looked after everything so smoothly. We’ll let him off the football allegiance this time 😉 -Shivam

Beoordeeld met 5 van de 5 sterren

Contract set up

We were served by fahim today, great service and well looked after. Got a sim only contract for a very reasonable price. Thanks!

13 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi Amy. It is great to hear that Fahim provided such attentive service during your visit today. We are pleased that we could help you secure a new connection at a price that works well for you. -Kishan

Beoordeeld met 5 van de 5 sterren

Tue experience with Emmanuel today was…

Tue experience with Emmanuel today was absolutely incredible. He was really kind and helpful with all the contracts he spoke clearly about everything. He made it really easy to understand what was going on. If you ever come to three in metro center u have to come to Emmanuel

13 mei 2026
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Hi Kamal, thanks for sharing this with us. It’s great to hear your visit to our Metro Centre store was such a positive one, and that Emmanuel took the time to explain everything clearly and make things easy to follow. We really appreciate you highlighting his support. -Shivam

Beoordeeld met 5 van de 5 sterren

The experience today with Emanuel was…

The experience today with Emanuel was very good. He explained us the process step by step. He is very kind and professional.

13 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hey Nur, we really appreciate the 5 star! It's great to hear Emanuel supported you so well and made the whole experience easy to understand. -Maryalex

Beoordeeld met 5 van de 5 sterren

Great customer service from Fahim

Great customer service from Fahim, a truly memorable experience

11 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Ashrafur, we’re glad to hear that Fahim provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Beoordeeld met 5 van de 5 sterren

Easy and helpful advice

Want to leave a note thanking Fahim for helping me understand the different options and explaining things to me really nice and clearly, great chap!

13 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Thank you for your wonderful feedback! We’re so glad Fahim provided such outstanding support. 🌟 -Veronica

Beoordeeld met 5 van de 5 sterren

Was struggling to decide on what phone…

Was struggling to decide on what phone to get, the adviser Fahim, put me at ease and sorted out a great deal for me, Thank you

12 mei 2026
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Hi Mohammad, thank you for the incredible ⭐⭐⭐⭐⭐ review. We're delighted that Fahim provided such great support and helped you with your new device. Enjoy your new device 😊 -Maryalex

Beoordeeld met 5 van de 5 sterren

Terry helped me today

Terry helped me today. I now have a great deal and he was very helpfull amd plesant.

12 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi there, it is wonderful to hear that Terry provided such a pleasant experience today. We are glad you walked away with a favorable plan and felt well supported during your visit. -Kishan

Beoordeeld met 5 van de 5 sterren

Our experience was extremely good…

Our experience was extremely good Siaysha was exceptionally good at explaining and sorting things out

12 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Thank you for taking the time to share your experience, Ann! We're delighted to hear that Siaysha made everything straightforward and supported you so well. Wishing you an amazing day ahead. -Afaq

Beoordeeld met 5 van de 5 sterren

Siaysha was very friendly and helpful…

Siaysha was very friendly and helpful today.
I was offered a better deal than I was expecting.
I subscribed to mobile broadband and 2 unlimited sim cards.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Michael, it’s great to hear how well you were supported today. Siaysha’s friendly approach and clear guidance clearly helped you find a deal that worked even better than expected. Thanks for sharing your experience. -Manavata

Beoordeeld met 5 van de 5 sterren

Fahim was amazing

Fahim was a pleasure to deal with. He answered all my questions and helped me pick the right phone and plan for me. Would highly recommend Fahim.

7 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Absolutely fabulous, Gavin! We’re glad Fahim was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Beoordeeld met 5 van de 5 sterren

Excellent personal service provided by…

Excellent personal service provided by Siaysha and Richard. Very knowledgeable, which ultimately led to an excellent deal.
This is the second visit, for different appliances, both of which were positive experiences.
Highly recommend.

7 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi Pam. It’s wonderful to have you back with us! We're so pleased that Siaysha and Richard provided the expertise needed to find you another great deal, and we appreciate you choosing us again. -Kishan

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, very friendly and understanding. Got what I needed with no hassle and they were very kind. Siaysha is a credit to three.

2 mei 2026
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Antwoord van Three UK - 3Store Gateshead Metro Centre

Hi Nathan! We absolutely love hearing this. We’re really glad Siaysha has given you such excellent support throughout. Hope you have a wonderful day! 😊 -Neha

Beoordeeld met 5 van de 5 sterren

Jake was absolutely amazing and nothing…

Jake was absolutely amazing and nothing was too much trouble. He went above and beyond.

Thank you

1 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Gateshead Metro Centre

That’s what great service looks like! Huge shout‑out to Jake he made your visit special, and even happier to know it meant so much to you, Jo. -Ashifa

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