Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Toon meer
Bedrijf heeft geantwoord
Me and my family were helped by Paris and she was amazing! She really knew her stuff and sorted us with a great deal incl. new sims/esims. She was really easy to chat to and get all our questions answ... Toon meer
Bedrijf heeft geantwoord
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store N'castle (N'humberland)
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Verenigd Koninkrijk
- 01912612867
4,9
Uitstekend
195 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and very professional
Very friendly and very professional
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi there, a very friendly and highly professional standard of care was delivered to ensure you had a great experience, and we truly appreciate your excellent feedback. -Kishan
Peter provided excellent service and…
Peter provided excellent service and advice! Thank
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Joseph, it is brilliant to hear that you had such a great experience during your recent interaction. We are incredibly glad Peter could step in to guide you through your choices and provide such stellar support. -Shivam
Had a great experience today was made…
Had a great experience today was made very smooth and easy by Peter
11 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Divine, it is wonderful to hear that your experience today went so smoothly and comfortably. We are incredibly glad Peter could step in to guide you through everything and make the whole process completely effortless. -Shivam
Paris was great she fixed my phone
Paris was great she fixed my phone
4 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Big shoutout to Paris for turning customer service into a full-on positive experience. Your feedback means a lot ☺️ -Neha
Great customer experience
Peter was absolutely lovely and gave fantastic service, helping me choose the right option for my needs and walking me through every step in detail.
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Oh wow, Elson! Thank you for sharing your thoughts about Peter. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — VodafoneThree Social Media Team
Peter was amazing and helped me with…
Peter was amazing and helped me with all my enquiries.
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Thank you so much, Nancy and Graham. We’re delighted to hear Peter was amazing and helped with all your enquiries. Your kind words mean a lot. -Ayesha
Peter was really lovely
Peter was really lovely. Great customer service.
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hey there! 🎊 Great to hear. Hats off to Peter for making the experience epic. Your feedback means a lot to us! -Neha
Amy is class
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Tony, we’re thrilled Amy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Peter was great today
Peter was great today, very knowledgeable & helpful, thankyou
30 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi there, your words truly spotlight Peter's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
Came into store for the second time and…
Came into store for the second time and spoken to Aaron again and he helped me with all my inquiries regarding the phone and how to work with some of the features 10/10
27 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Ken, we appreciate you taking the time to leave this. Fantastic to hear Aaron supported you again and explained all the features so well. -Shivam
Amy always helps me shes good at her job
Amy always helps me shes good at her job
20 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Julia, thank you for sharing this. We’re happy Amy is always there to help and delivers great service. -Ayesha
Interaction was lovely
Interaction was lovely, Peter was cery helpfull and patient , will be coming again.
20 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
We really appreciate your feedback, Alan. It’s great to know you had a lovely experience and that Peter took good care of you. Looking forward to seeing you again. -Ayesha
Aaron was a big help when I felt lost…
Aaron was a big help when I felt lost since I factory reset my phone and managed to get it all back by some miracle
13 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Susan, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Aaron was able to make your experience smooth and enjoyable. -Neha
Came into store to speak to Aaron about…
Came into store to speak to Aaron about my phone due to it acting up over the course of weeks which made it very hard for me and my hearing aids but Aaron and Amy went above and beyond to help me and make sure I wasn't going to have any more trouble
Thank you again
13 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hey Mary, thanks for sharing this fantastic 5⭐ review. We're glad Aaron and Amy were able to give you the care and attention you needed after dealing with those long‑running device issues. It’s great to know everything is functioning properly for you now. -Maryalex
Antwoord van Three UK - 3Store N'castle (N'humberland)
Amazing to hear, Harith. Aaron will be thrilled with that 10/10. Thanks for sharing the love. 😇 -Ayesha
Came into store looking for a better…
Came into store looking for a better deal than EE and O2 and the gentleman Aaron that I spoken with today was very polite and tried his hardest to fine a package that was right for me I’ll definitely be back with my friends and family
TOP LAD
11 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Aram, it is good to hear that Aaron provided such a helpful experience when you visited us to compare options. We appreciate you choosing to stop by and look forward to seeing you and your group next time. -Kishan
Amy was really good great service been…
Amy was really good great service been coming to her for 10 plus years
11 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
We’re honored by your continued trust in Amy’s expertise and the support, Tony. Your years of loyalty are the highest compliment 💖, and we’re pleased to know every visit leaves you feeling valued. Excited to welcome you back soon ☺️ -Ashifa
Lee was great
Lee was great. Really helped me out with a new phone and tablet whilst saving me mo ey too. Thanks!
8 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Hi Denise, thank you for your kind feedback! We’re pleased Lee could assist you with your new devices while helping you find a great deal. We appreciate you sharing this. -Suhaas
Fantastic service by Tommy to get me a…
Fantastic service by Tommy to get me a new seal on a new phone and my partner a new sim deal too. Thanks to amy for having a look at my phone and trying to fix it too. Thank you so much guys
8 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store N'castle (N'humberland)
Thanks for sharing this, Gillian. We’re really pleased Tommy could help sort things out for both you and your partner, and it’s great to hear Amy took the time to look into your phone too. We appreciate you taking a moment to leave such lovely feedback. -Shivam
Antwoord van Three UK - 3Store N'castle (N'humberland)
Thank you so much for the lovely review, Maureen 🌟. We’re thrilled to hear Amy made your visit so smooth and ensured everything was handled with real care. -Manavata
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.